ICT Spend in South Africa: Manufacturing Sector
The global population is expected to reach billion and consumers from developing economies will drive the demand for manufactured goods and services.
Intensifying competition and increasing consolidation among industry participants is driving innovation and new business models across the global manufacturing landscape.
Despite the ongoing, volatile nature of South Africa’s economy, manufacturing enterprises are budgeting strategic information communication technology (ICT) initiatives to enhance service delivery and customer collaboration. ICT capabilities are shouldered with responsibilities to aggregate and consolidate business functions that will mitigate enterprise risks and support global regulatory standards.
Customer centricity and customer collaboration are the buzzwords among manufacturing stakeholders in South Africa. Manufacturers have embarked on omni-channel engagement, and started adopting the Internet of Things (IoT) to improve their customer relationship strategies.
ICT spend in the manufacturing sector in South Africa is expected to grow from $ million in 2014 to $ million in 2019 at a CAGR of %. Managed services has the highest expenditure while sector-specific technologies has the lowest contribution, at % of the total ICT budget.
About this report
This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-specific technologies. The analysis includes an overview of the manufacturing sector, drivers and restraints, and technology trends driving investment in ICT, highlighting both the current and future spend from 2015 to 2019. The base year for analysis is 2014.