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ICT Spend in South Africa: Manufacturing Sector

ICT Spend in South Africa: Manufacturing Sector

The global population is expected to reach 􂀀billion and consumers from developing economies will drive the demand for manufactured goods and services.

Intensifying competition and increasing consolidation among industry participants is driving innovation and new business models across the global manufacturing landscape.

Despite the ongoing, volatile nature of South Africa’s economy, manufacturing enterprises are budgeting strategic information communication technology (ICT) initiatives to enhance service delivery and customer collaboration. ICT capabilities are shouldered with responsibilities to aggregate and consolidate business functions that will mitigate enterprise risks and support global regulatory standards.

Customer centricity and customer collaboration are the buzzwords among manufacturing stakeholders in South Africa. Manufacturers have embarked on omni-channel engagement, and started adopting the Internet of Things (IoT) to improve their customer relationship strategies.

ICT spend in the manufacturing sector in South Africa is expected to grow from $􂀀 million in 2014 to $􂀀 million in 2019 at a CAGR of 􂀀%. Managed services has the highest expenditure while sector-specific technologies has the lowest contribution, at 􂀀% of the total ICT budget.

About this report

This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-specific technologies. The analysis includes an overview of the manufacturing sector, drivers and restraints, and technology trends driving investment in ICT, highlighting both the current and future spend from 2015 to 2019. The base year for analysis is 2014.


  • Executive Summary
    • Key Findings
  • Research Overview
    • Research Aim and Objectives
    • Research Scope
  • Market Definitions
  • Overview of the Manufacturing Sector
    • Global Manufacturing Sector at a Glance
    • South Africa's Manufacturing Sector at a Glance
    • Overview of the Manufacturing Value Chain
    • Manufacturing Value Chain Definitions
    • Taxonomy of the Manufacturing Sector
  • ICT in the Manufacturing Sector
    • Overview of ICT in the Manufacturing Sector
    • ICT in the Manufacturing Value Chain-Production Planning Management
    • ICT in the Manufacturing Value Chain-Inventory and Fiscal Management
    • ICT in the Manufacturing Value Chain-Supply Chain Management
    • ICT in the Manufacturing Value Chain-CRM
    • ICT in the Manufacturing Value Chain-Key Takeaways
  • ICT Spend in the Manufacturing Sector
    • Overview of Enterprise ICT Spend by Industry
    • ICT Spend in Manufacturing Sector
    • ICT Spend in the Manufacturing Sector-5-year Forecast
    • ICT Spend in the Manufacturing-Key Takeaways
  • Drivers and Restraints
    • Market Drivers
    • Drivers Explained
    • Market Restraints
    • Restraints Explained
  • The Last Word
  • Appendix
    • Abbreviations
    • ICT Spend in South Africa by Sector

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