Growth Opportunities in the UK Facility Management Market

Growth Opportunities in the UK Facility Management Market

The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services are commoditising and organic growth is hard to find so companies need to innovate if they are to keep growing and remain profitable. The industry will continue to move towards service integration and sophisticated advisory services focused on business productivity and M&A activity will continue apace.

This study takes a deep look at the growth opportunities in the UK FM market in the wake of these transformations. The study includes growth forecasts, comprehensive market metrics, competitive analysis, service trends, customer sector trends, and a mapping of the most attractive opportunities for growth to 2025.

The crucial questions answered by this strategic and dynamic study include:
• Which are the fastest growing service delivery models?
• How will the market evolve to 2025?
• What with the competitive landscape look like by 2025?
• Which are the fastest growing customer segments?
• What types of services will see growth and which will be the most challenged by the maturation of the market?
• How will suppliers react to the need for dynamic new value propositions?
• What impact will technology and new business models have on the future of FM in the UK in the future?
• What are the 5 most attractive growth opportunities for FM in the UK?

This study also looks at opportunities in adjacent and converging markets such as energy management, sustainability, and workplace change management. All of these will have a transforming effect on FM in the UK over the coming years. The pace of change in the market is faster than suppliers have ever seen and collaboration is key to avoid being left behind.


  • Executive Summary
    • Key Findings and CEO 360 Degree Perspective
    • Key Transformations of FM in the UK
    • UK FM Market in Numbers
      • Table Total FM Market: Revenues by Service Delivery Model, UK, 2016 & 2025
    • Associated Research and Multimedia on FM
  • Executive Dashboard
    • Purpose of this Experiential Study
    • 5-Step Process to Transformational Growth
    • Strategic Imperatives for FM Suppliers
    • UK FM Market Dashboard
  • Growth Environment
    • Market Definitions
    • FM in the UK—Today's Context
    • FM Service Provider Landscape
    • Drivers and Restraints
    • The UK FM Market Universe
      • Table UK FM Market Universe: Market Size by Service Delivery, 2016
    • Revenue Forecast—UK Facility Management Market
      • Table FM Market: Revenue Forecast by Service Segment, UK, 2016–2025
    • The UK FM Market by Customer Segment
      • Table FM Market: Percent Revenue by Customer Sector, UK, 2016
    • The UK FM Market by Service Segment
      • Table FM Market: Revenue by Service Segment, UK, 2016
      • Table FM Market, Revenues by Service Segment, UK, 2016 & 2025
    • Competition in the UK—Market Share Evolution
      • Table FM Market: Company Market Share Forecast of Top 5 Participants, UK, 2016 & 2025
    • Competition in the UK—Service Strategies
      • Table FM Market: Percent of IFM Sales of total FM Sales by Competitor, UK, 2016
    • M&A Activities in the UK
  • Visioning Scenarios
    • Transformation of the UK Market—The Need for Change
    • Drivers of Change in the UK
    • Barriers to Change in the UK
    • Benchmarking the UK against Other Markets
    • Macro to Micro Visioning
    • Trends/Factors Impacting the UK FM Market
    • Top Predictions for the UK FM Market
  • Growth Pipeline
    • Levers for Growth
    • Top 5 Growth Opportunities in the UK FM Market
    • Growth Opportunity 1—Workplace Optimisation and WCM
    • Growth Opportunity 2—Energy Management
    • Growth Opportunity 3—Data Analytics
    • Growth Opportunity 4—XaaS Business Models
    • Growth Opportunity 5—Self-Delivery of Services
  • Growth Opportunities Matrix
    • Identifying Your Company's Growth Zone
    • Growth Opportunities 1-15: Vision and Strategy
    • Growth Opportunities Matrix
  • Growth Strategy and Implementation
    • Growth Strategies for Your Company
    • Prioritised Opportunities through Implementation
  • Appendix
    • Abbreviations and Acronyms Used

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