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Growth Opportunities and Digital Transformation of the Automotive Dealer Management System

Growth Opportunities and Digital Transformation of the Automotive Dealer Management System

Dealer Management System (DMS) provides a holistic picture of dealer performances for OEMs. In 2015, core DMS features, namely, inventory management and finance and accounting management were used at dealerships. This research service identifies how the advanced features, such as connected cars, cyber security, and predictive analytics, will act as monetization channels for dealers and OEMs. The study discusses DMS features, business models, package types, and ownership costs and offers a detailed analysis of the DMS market in North America and Europe, the major market participants, and key solution capabilities.


  • Regional Analysis-North America versus Europe
  • Executive Summary
    • Automotive Dealer Management System-Top 5 Insights
    • Insight 1-Advanced Features' Adoption Level and Dealer/OEM Benefits
    • Insight 2-DMS Features and Package Analysis
    • Insight 3-Dealers Upgrade from Basic to Intermediate Packages
    • Insight 4-DMS Ownership Cost will be Managed by OEMs
    • Insight 5-Acquisitions/Partnerships with Ecosystem Participants
    • Executive Summary-2015 versus 2022
  • Research Scope, Objectives, Background, and Methodology
    • Research Scope
      • Table Passenger Car Market: Unit Shipment Forecast, North America & Europe, 2015-2022
    • Research Aims and Objectives
    • Key Questions this Study will Answer
    • Research Background
    • Research Methodology
  • Automotive Dealer Management System-Core and Advanced Features
    • Core DMS Features-2015 Overview
    • Benchmarking Key Vendors across Core DMS Features
    • Key Technologies and Advanced DMS Features-Overview
    • Advanced Features and Ownership Experience-Monetization Channels
    • Benchmarking Key Vendors-Future DMS Features
    • DMS Solution Providers-Market Participants
  • Automotive Dealer Management System-Business Models and Package Analysis
    • Business Model Analysis
    • DMS Implementation Models
  • Market Analysis-North America
    • Dealership Overview-North America
    • Tesla Motors' Direct Sales Model
    • DMS Service Providers-Market Participants & Market Share
    • Automotive DMS in North America-Summary
  • Market Analysis-Europe
    • Dealership Overview-Europe
    • OEM Omni-channel Strategy
    • DMS Service Providers-Market Participants & Market Share
    • Automotive DMS in Europe-Summary
  • Vendor Profiles
    • CDK Global
    • Reynolds & Reynolds
    • Dealertrack
    • Dominion
    • incadea
  • Conclusions and Future Outlook
    • Key Conclusions
    • The Last Word-3 Big Predictions
  • Appendix
    • Market Engineering Methodology
    • Abbreviations and Acronyms Used

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