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2017 Global UCC Industry Outlook

2017 Global UCC Industry Outlook

The global unified communications and collaboration (UCC) market is in a rapid state of transition. A sweeping shift to services-based solutions and greater for integration and customization capabilities is are encouraging broader adoption. Market traction is expected to further accelerate as end user organizations recognize UCC as essential elements of their of digital transformation initiatives. This study provides vendors, service providers, resellers and other market participants with important insights about key growth opportunities in the global UCC market. Market participants can use this analysis to develop sustainable business strategies and more effectively compete in the constantly evolving business communications market.


  • Executive Summary
    • 2016 Global UCC Market-Actuals vs Forecast
    • Hosted IP Telephony and UCaaS Market Key Findings
    • Premises-based Communications Platforms Market Key Findings
    • Communications Endpoints Market Key Findings
    • Messaging and Connectivity Device Markets Key Findings
    • Conferencing Services Market Key Findings
    • Web and Video Conferencing Market Key Findings
    • CEO's Perspective
  • Research Scope and Segmentation
    • Research Scope
    • Research Methodology
    • Research Objectives
    • UCC Market Definitions and Segmentation
    • Telephony and Collaboration Market Segmentation
    • Messaging Market Segmentation
    • Social Business and Conferencing Market Segmentation
    • Communications Endpoints Market Segmentation
    • Conferencing Endpoints Market Segmentation
    • Communications Infrastructure Market Segmentation
    • Connectivity and Services Market Segmentation
  • Global UCC Sales Trends
    • Global UCC Market Sales-2016 and 2018
    • Global UCC Market Sales by Region in 2016 and 2018-A Snapshot
    • New Product/Service Launches 2016
  • Regional UCC Sales Trends
    • Top Challenges for IT Departments by Region
      • Table Top IT Challenges by Region, Global, 2016 to 2018
    • Cloud Applications Adoption Plans-Asia-Pacific
    • Cloud Applications Adoption Plans-Europe
    • Cloud Applications Adoption Plans-Latin America
    • Cloud Applications Adoption Plans-North America
  • Trends to Watch-2017 Global UCC Market
    • Future Outlook
  • Conclusions and Future Outlook-Total UCC Market
    • Outlook-2017 UCC Market, Global
    • UCC Future Outlook and Key Conclusions
  • Appendix
    • Abbreviations and Acronyms Used
    • Additional Sources of Information on UCC

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