Market Research Logo

Future of Retail Healthcare Delivery

Future of Retail Healthcare Delivery

Retail healthcare entails primary care services for minor illnesses provided through clinics located in retail environments, such as a pharmacies, grocery chains, supermarkets, or departmental stores. These retail care clinics, also called convenient care clinics, walk-in clinics, or in-store clinics, are often open beyond regular operating hours on weekdays and also on weekends and holidays. Clinical support is provided by a range of clinician types, including physicians, but most often by a physician's assistant or a nurse practitioner. Advantages include convenience and cost, along with lucrative opportunities to capture new revenue streams to propel the significant expansion of the footprint of retail care clinics across the globe.


  • Forecast Methodology
  • Executive Summary
    • Research Scope
    • Key Questions Addressed in this Study
    • 8 Big Themes for Retail Clinics
    • CEO's Perspective
    • Retail Care Market Revenue
      • Table Retail Care Market: Revenue Forecast, Global, 2015-2022
  • Healthcare Consumerism
    • Consumerism
    • Healthcare Consumerism Demands Being Met
    • Engaging a Patient
    • Retail Care Models
  • Concept Introduction
    • Getting the Definition Right
    • Opportunity of Retail Care
    • Patient Journey-The Traditional Route
    • Patient Journey-The Retail Clinic Route
    • Evolution
  • Global Presence
    • Geographic Spread of the Retail Clinic Philosophy
    • Number of Clinics-Realistic Scenario
      • Table Retail Care Market: Number of Clinics, Global, 2012-2022
    • Retail Clinics-Breakdown by Owner
    • Retail Care Market Revenue Breakdown by Region and Owner
    • Similar Retail Models for Care Provision
  • Market Revenue Projections
    • Future Market Potential of Global Retail Clinics
    • Market Drivers
    • Drivers Explained
    • Market Restraints
    • Restraints Explained
    • Retail Care Market Revenue-Realistic Scenario
      • Table Retail Care Market: Revenue Forecast, Global, 2015-2022
    • Retail Care Market Forecast Discussion
    • Retail Clinic Service Revenue Shares
    • Retail Clinic Service Revenue Shares Discussion
  • Operational Considerations
    • Operational Parameters
    • Retail Health Regulations-United States
    • Retail Health Regulations-Rest of World
    • Intra-retail Clinic Healthcare Professionals' Relationship
    • Therapeutic Services
    • Preventive Services
    • Operative Models
    • Financial Considerations for Ownership and Outsourcing Models
    • Financial Considerations for Lease Models
  • Business Implications
    • Critical Success Factors
    • Retail Care Considerations
  • Impact and Reactions
    • Operational Impact
    • System Impact
    • Voiced Concerns
    • Regulatory Framework Changes
  • Alternative Primary Care Delivery Models
    • Alternative Sites of Primary Care Delivery
    • Upcoming Care Delivery Models in Relation to Retail Care
    • Telehealth-A Major Threat to Retail Care
  • Current Industry Landscape
    • Global Landscape
    • Select Retail Clinic Operators
    • The Minute Clinic at CVS Health
    • The Healthcare Clinic at Walgreens
    • The Clicks Clinic at Clicks+
    • The Clinic and the Care Clinic at Walmart, the United States
    • The Clinic at Walmart, Canada
    • Bellin Health's FastCare Clinics
    • The Laastari Lähiklinikka / Minutkliniken Clinics
    • The First Care Clinics at Lloyd's Pharmacy
  • Future Outlook
    • Pre-requisites for Retail Care Success
    • Growth Directions
    • Walmart's Care Clinic to offer One-Stop Shopping
    • CVS Health Helps Improve Specialty Medicine Drug Adherence
    • Artificial Intelligence Assists Non-physicians in Care Delivery
    • Provider System-Retail Clinic Collaboration
    • Developing the Ecosystem
    • Population Health Management is Important for Future Growth
    • Retail Healthcare Growth
    • Medical Technologies Retail Clinics Can Leverage
    • Potential Issues
    • Telemedicine Model-A Significant Future Competitor
  • Retail Health Future - Stakeholder Perspectives
    • The Non-retail Healthcare Provider Perspective
    • Retail Care Services Evolving to Cover Primary Care
    • The Payer Perspective
    • Payer Strategies to Reduce Beneficiary ER Usage
    • The Retail Care Provider Perspective
    • Retail Care's Foray into Telemedicine
  • Key Conclusions
    • 3 Big Predictions
  • Appendix
    • List of Other Companies

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report