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The Future of Last-mile Delivery Bots

The Future of Last-mile Delivery Bots

The logistics market is currently undergoing a major transformation with new innovative solutions determining the way goods are being delivered from point A to point B. The market is witnessing influx of new breed of tech-savvy startups that are coming up with unique business models and services that are largely disrupting the supply chain ecosystem, especially in the last mile. Furthermore, the growth of such startup firms largely parallels those of various emerging technologies – such as Big Data, crowd-sourced platforms, connected devices, and AI – that are likely to shape how goods will be transported in the future. This has eventually prompted service providers to provide for tailor-made, customized solutions catering to the broader issues within the industry.

Rising congestion and pollution within cities have resulted in more emphasis on providing for urban last-mile delivery solutions. Roughly, 40% of the overall logistics costs are being spent on the last mile. What is further aggravating the growing issue is that the end consumers have started to become more demanding. Instant deliveries and user experience have started to become critical value differentiators. This has resulted in firms exploring new technologies and services to alleviate some of these growing issues. New service solutions such as click and collect, locker boxes, and on-demand solutions are already underway for the last mile. What is driving the market further is expanding on some of these new services with autonomous solutions such as delivery bot services that are taking it to another level when it comes to last-mile delivery solutions.

Research Highlights
This study highlights how the logistics for the last mile is evolving into more autonomous delivery solutions. The use of delivery bots in logistics is all set to become the next big thing in delivering parcels for packages less than 3 kgs. By 2030, the market for delivery bots is expected to reach the 17 billion mark with food, groceries, and eCommerce firms largely expected to benefit from such solutions. The report aims to elaborate on some of the various use cases for delivery bot applications and further uncovers the new business models surrounding such innovations that are all set to disrupt the urban last mile. Another area that the report covers is the regulatory aspects surrounding the use of delivery bots that are critical in terms of understanding the future scope of such innovations. Lastly, the report also showcases how the delivery bot service model compares to other business models.


  • Executive Summary
    • Executive Summary—Key Findings of the Study
  • Research Scope, Aims, and Objectives of the Study
    • Research Scope
    • Research Aims and Objectives
    • Key Questions the Study Will Answer
    • Research Methodology
  • Introduction to Delivery Robots
    • Evolution of Robots
    • Delivery Bots/Ground Drones
    • Sensorization of Delivery Bots
    • Range of Delivery Bots
    • Delivery Bots Coming Under Regulatory Purview
    • Drivers and Restraints—Delivery Bots
  • Use Cases of Delivery Robots
    • Use Cases of Delivery Bots
    • Delivery Bots for eCommerce Deliveries
    • Delivery Bots for Food Deliveries
    • Delivery Bots for Courier Parcels
    • Swiss Post Set to Transform Mail Delivery
    • Jingdong's (JD.com) Plunge into Autonomous Deliveries
  • New Business Models Surrounding Delivery Bots
    • On-demand Deliveries
    • Click and Collect
  • Comparing Delivery Bots to Existing Models
    • Delivery Bots Versus Cargo Bikes—A Comparison
    • Delivery Bots Versus LCVs—A Comparison
    • Delivery Bots Versus Drones—A Comparison
    • Future Positioning of Robotic Fleets
  • Addressable Market Potential for Delivery Bots
    • Total Market Size—Assumptions
    • Understanding Inputs
    • Cost Comparison—UK, US, Switzerland, and Germany
    • Cost Comparison in the Countries—UK, US, Switzerland, and Germany
    • Total Market Size by Region
      • Table Total Market Size, Global, 2016–2030
    • Delivery Bot Market Size
  • Major Participants Within Delivery Bot Market
    • Starship
    • Dispatch
    • Marble
    • TeleRetail
    • Twinswheel
  • The Last Word
    • Why Industries are Looking at Potential Delivery Bot Application
    • The Last Word

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