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The Future of IT in the Healthcare Industryin North America, Latin America, and Europe

The Future of IT in the Healthcare Industry in North America, Latin America, and Europe

The overall research objective is to measure the current use and future decision making behavior towards information technology (IT) within the healthcare industry for smartphones, tablets, cloud computing, video, audio, Web conferencing, Internet protocol (IP) telephony, internal and external social media, unified communications clients (UCC), time-division multiplexing (TDM) phones, business grade and consumer softphones, headsets, and mobile device management (MDM).

Specifically, Frost & Sullivan aims to do the following:

Analyze the IT-related challenges organizations face today

Assess the current and future use of enterprise communications technologies

Evaluate factors that drive investments in enterprise communications technologies

Gauge mobility, cloud computing, social media, and communications infrastructure trends

Appraise available IT budgets

Measure the impact the workforce has on IT


  • Research Objectives and Methodology
    • Research Objectives
    • Methodology
  • Executive Summary
    • IT Trends in Healthcare
    • Industry Shifts
    • Key Arenas of Healthcare Innovation Drive New Market Opportunities
    • US Healthcare Ecosystem
    • Opportunities in Health and Wellness
  • Attitudes Toward General Business Applications in the Healthcare Industry
    • Major Challenges for IT in the Healthcare Industry
    • Top 5 Major Challenges for IT by Company Size
    • Top 5 Major Challenges for IT by Region
    • Top 5 Major Challenges for IT by Type
    • Top 5 Major Challenges for IT by Provider
  • Influential Factors on IT Investments in the Healthcare Industry
    • Primary Drivers for IT Investments
    • Top 5 Primary Drivers for IT Investments by Company Size
    • Top 5 Primary Drivers for IT Investments by Region
    • Top 5 Primary Drivers for IT Investments by Type
    • Top 5 Primary Drivers for IT Investments by Provider
  • Current and Future Use of IT in the Healthcare Industry
    • Current Use of IT by Company Size
    • Current Use of IT by Region
    • Current Use of IT by Type
    • Current Use of IT by Provider
    • Technology Deployment
    • Frequency of Technology Use within the Organization
    • Effectiveness of IT in Addressing Top Business Challenges
    • Business Challenges-Dealing with New Regulatory Requirements
    • Business Challenges: Automating and Streamlining Business Processes
    • Communications Infrastructure-Current Use
    • Communications Infrastructure-Current and Future Use
    • Reasons for Not Using Certain IT Solutions
    • High Security Risks
  • Cloud Computing in the Healthcare Industry
    • Criteria When Selecting a Cloud Provider
    • Criteria When Selecting a Cloud Provider by Company Size
    • Criteria When Selecting a Cloud Provider by Region
    • Attitudes toward the Use of Cloud Computing/Hosted Communications
    • Satisfaction with Cloud Computing Use by Company Size
    • Satisfaction with Cloud Computing Use by Region
    • Non Users' Attitudes toward Cloud Computing
    • IT Deployment in the Cloud
    • Current Deployment of IT in the Cloud by Company Size
    • Current Deployment of IT in the Cloud by Type
    • Current Deployment of IT in the Cloud by Provider
  • Social Media Strategies in the Healthcare Industry
    • Current Implementation of Customer-facing Social Media
    • Implementation of Customer-facing Social Media
    • Current Implementation of Customer-facing Social Media by Company Size
    • Efectiveness of Customer-facing Social Media to Increase the Organization's Revenue
    • Use of Social Media for Internal Collaboration
    • Implementation of Internal Social Media Strategies
    • Fully Implemented Internal Social Media Strategies
    • Efectiveness of Internal Social Media to Improve Productivity
    • Potential Benefits of Social Media within the Organization
  • Mobile Devices in the Healthcare Industry
    • Company-issued Devices
    • Company-supported Mobile Operating Systems
    • Personal Devices Allowed to Connect to Company Network (BYOD)
    • BYOD Policy and Enforcement
  • Available IT Budgets in the Healthcare Industry
    • The Big Picture of IT Budgets
      • Table The IT Budget Picture-Averages and Mean Percent, North America, Latin America, and Europe, 2014
  • Impact of the Workforce on IT
    • Distribution of Worker Types by Industry
      • Table The Workforce Picture by Industry-Now and in the Future, North America, Latin America, and Europe, 2014
  • Profile
    • Country of Residence and Years in IT
    • IT Decision Making Role and Job Title
    • Companies' and Respondents' Geographic Reach
    • Company's Global Annual Revenue

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