Digital Disruption in the Global Financial Services Sector

Digital Disruption in the Global Financial Services Sector

Fintech (financial technology) is disrupting the financial services industry across the globe. As start-ups invade the industry with a slew of solutions that make it easy for consumers to access financial services, the incumbents are also increasing their use of technology and are focusing on innovation - both in-house and external - to improve customer service and experience. This study looks at the digital transformation and the industry trends that are changing how companies function and how consumers receive products and services across the different sub-segments in financial services.

  • Executive Summary
    • Key Findings
    • Digital Transformation, Mega Trends, and Industry Trends
    • Current and Future Outlook
    • Definitions
  • New Business Models and Use Cases in Financial Services
    • 5 Areas of Digital Transformation in Financial Services
    • Seamless Channels and Digital Branches
    • Digitalized Transactions
    • Robo-advisors for Advisory Services
    • Connected Insurance (InsurTech)
    • Regulatory Technologies (RegTech)
    • Impact of Digital Transformation Trends
  • Driving Forces of Digital Transformation in Financial Services
    • Overview of the Mega Trends that Frost & Sullivan is Tracking in 2016
    • Top 5 Mega Trends Affecting Financial Services
    • Mega Trend Roadmap
    • Top 5 Industry Trends in Financial Services
    • Financial Services On-the-Go Led by Ubiquitous Smartphones
    • Data and Analytics-driven Excellence Enhance Consumer Experience
    • Collaborative Approach-The Key to Maximize Technology Benefits
    • Emerging Markets and Opportunities Disrupt and Transform the Financial Services Market
    • Focus on Innovation as Tech Companies Identify a New Marketplace to Compete
    • Regulatory Trends-Impact on Industry Transformation
  • Transformation in the Financial Services Ecosystem
    • A View of the Digital Financial Services Ecosystem
    • Technology-driven Business Models-Digital-only
    • Technology-driven Business Models-P2P Model
    • Technology-driven Business Models-Personalization
    • Digital Transformation Trend Leaders*
    • 5 Start-ups to Watch
    • PayTM
    • Betterment
    • Kreditech
    • Funding Circle
    • ZhongAn Insurance
  • Technologies Enabling Innovation in Financial Services
    • Game-changing Technologies
    • Timeline of Cloud Computing in Financial Services
    • Timeline of Internet of Things in Financial Services
    • Timeline of Big Data and Analytics in Financial Services
    • Timeline of Artificial Intelligence in Financial Services
    • Timeline of Blockchain in Financial Services
    • Timeline of Quantum Computing in Financial Services
  • Summary and Recommendations-Transform or be Disrupted
    • Growth Opportunities Arising from Digital Disruption in Financial Services
    • Key Conclusions and Future Outlook
    • The Last Word-3 Big Predictions

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