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2016 Buyers' Guide—On-premises UC Platforms for SMBs

2016 Buyers' Guide—On-premises UC Platforms for SMBs

Not all customers, locations or users will move to cloud communications services. There are valid reasons to deploy UC solution on the customer premises. This Buyers' Guide overviews capabilities available with the flagship SMB platforms offered by North America's leading UC platform vendors. Details include: development direction, scale, performance, deployment options, endpoints and applications support, legacy platform and cloud migration options, and more. SMB decision makers can factor this information into their UC investments.


  • Introduction
  • Key Findings
  • Key Questions this Buyers' Guide Answers
  • Vendor and Platform Profiles
    • 3CX
    • Alcatel-Lucent Enterprise
    • Allworx
    • Avaya
    • Cisco
    • Digium
    • Mitel
    • NEC
    • ShoreTel
    • Toshiba Telecommunication Systems Division
    • Unify
    • Vertical Communications
  • Recommendations for SMB Buyers
  • Appendix
    • Related F&S Research
  • Market Definitions

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