A survey was administered during May 2015, using a computer-assisted telephone interview methodology.
In total, automotive technicians were surveyed for this report. To qualify as a respondent, an automotive technician must work at least hours per week and physically work on vehicles on at least a weekly basis.
Respondents represent automotive repair shops throughout the United States. Shop types include new-vehicle dealership service departments, franchised auto repair shops, and independent auto repair shops.
Frost & Sullivan has been tracking the automotive repair tool industry through automotive technicians since 2007. When applicable, this research compares data trending as far back as 2007. The following slide displays the total sample sizes of the past collected data. Of notable mention, this research was not conducted in 2010; thus, no historical data is presented for 2010.
About this report
This report aims to understand the automotive tools industry through automotive technicians since 2007 and identify market opportunities. The most commonly purchased auto tools within the last year are hand tools, closely followed by the power tools purchase rate. Tool storage devices have the lowest rate, which is most likely because of their purpose (storage) and their character (sturdy build). Reliability and quality are identified as top influential factors across all auto tools surveyed. Other top influential factors include warranty, availability, order accuracy, and past experience.
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