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Asia-Pacific Enterprise Telephony Market CY 2014 Tracker

Asia-Pacific Enterprise Telephony Market CY 2014 Tracker

The enterprise telephony market in Asia-Pacific recorded a total revenue of $􂀀 million in CY 2014, registering a 􂀀% decline over CY 2013. The key reasons for this decline were migration of the on-premises telephony market to cloud and reduced spending from enterprises.

The IP telephony market declined on a year-on-year (y-o-y) basis but grew in H2 2014 over H1 2014. This was due to increase in shipment sales of IP phones and IP licenses.

Japan, India, Thailand, and the Philippines were the only countries to register positive growth in CY 2014. The markets in South Korea, Singapore, Taiwan, and Indonesia declined by double digits. This caused the total Asia-Pacific market to decline.

Although the macro-economic condition continued to be challenging, vendors such as NEC, Cisco, Hitachi, Oki Electric Industry Co (OKI), Ericsson-LG, and Microsoft were able to grow their telephony revenue in CY 2014.

Google’s ‘Apps for Work’ and Microsoft’s ‘Skype for Business’ will continue to disrupt the market during the near term of the forecast period, 2015 to 2017.

The mid-market, which provided growth opportunity for vendors in 2014, is expected to be the fastest-growing market segment during the forecast period of 2015 to 2021.

About this report

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet protocol (IP) PBX. This research is based on Frost & Sullivan's proprietary TEAM methodology, which ensures that clients have a complete 360 Degree Perspective to drive decision-making. The base year of the study is 2014, and the forecast period is from 2015 to 2020.


  • Executive Summary
  • Market Definitions and Research Methodology
    • Research Objectives
    • Research Methodology
    • Geographical Coverage
    • Market Definitions
    • Customer Segmentation
    • Assumptions
  • Asia-Pacific Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Asia-Pacific, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Asia-Pacific, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Asia-Pacific, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Asia-Pacific, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Asia-Pacific, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Asia-Pacific, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Asia-Pacific, CY 2013–CY 2014
    • Competitive Highlights—Key and Public Wins
  • Australia Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Australia, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Australia, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Australia, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Australia, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Australia, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Australia, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Australia, CY 2014
    • Competitive Highlights—Key and Public Wins
  • China Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, China, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, China, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, China, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, China, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, China, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, China, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, China, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Hong Kong Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Hong Kong, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Hong Kong, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Hong Kong, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Hong Kong, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Hong Kong, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Hong Kong, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Hong Kong, CY 2014
    • Competitive Highlights—Key and Public Wins
  • India Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, India, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, India, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, India, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, India, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, India, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, India, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, India, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Indonesia Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Indonesia, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Indonesia, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Indonesia, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Indonesia, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Indonesia, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Indonesia, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Indonesia, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Japan Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Japan, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Japan, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Japan, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Japan, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Japan, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Japan, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Japan, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Malaysia Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Malaysia, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Malaysia, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Malaysia, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Malaysia, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Malaysia, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Malaysia, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Malaysia, CY 2014
    • Competitive Highlights—Key and Public Wins
  • New Zealand Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, New Zealand, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, New Zealand, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, New Zealand, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, New Zealand, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, New Zealand, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, New Zealand, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, New Zealand, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Philippines Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Philippines, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Philippines, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Philippines, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Philippines, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Philippines, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Philippines, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Philippines, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Singapore Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Singapore, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Singapore, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Singapore, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Singapore, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Singapore, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Singapore, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Singapore, CY 2014
    • Competitive Highlights—Key and Public Wins
  • South Korea Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, South Korea, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, South Korea, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, South Korea, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, South Korea, H1 2013–H2 2014
    • Market Forecast by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, South Korea, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, South Korea, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights
      • Table Enterprise Telephony Market: Key Strategies and Tactics, South Korea, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Taiwan Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Taiwan, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Taiwan, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Taiwan, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Taiwan, H1 2013–H2 2014
    • Market Forecasts by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Taiwan, 2012–2021
    • Market Forecast by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Taiwan, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Taiwan, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Thailand Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Thailand, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Thailand, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Thailand, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Thailand, H1 2013–H2 2014
    • Market Forecasts by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Thailand, 2012–2021
    • Market Forecasts by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Thailand, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Thailand, CY 2014
    • Competitive Highlights—Key and Public Wins
  • Vietnam Enterprise Telephony Market CY 2014
    • Market Highlights
      • Table Enterprise Telephony Market: Historical Market Performance, Vietnam, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Market Growth, Vietnam, CY 2014
    • Market Highlights by Horizontal and Vertical
      • Table Enterprise Telephony Market: Vertical Demand Analysis, Vietnam, H1 2013–H2 2014
      • Table Enterprise Telephony Market: Horizontal Demand Analysis, Vietnam, H1 2013–H2 2014
    • Market Forecasts by Technology Segment
      • Table Enterprise Telephony Market: Forecast by Technology Segment, Vietnam, 2012–2021
    • Market Forecasts by Technology Segment Discussion
    • Vendor Market Share
      • Table Enterprise Telephony Market: Vendor Performance, Vietnam, CY 2014
    • Vendor Market Share by Technology Segment
    • Competitive Highlights—Key Strategies and Tactics
      • Table Enterprise Telephony Market: Key Strategies and Tactics, Vietnam, CY 2014
  • Appendix
    • Other Participants—Asia-Pacific
    • Other Participants—Australia
    • Other Participants—China
    • Other Participants—Hong Kong
    • Other Participants—India
    • Other Participants—Indonesia
    • Other Participants—Japan
    • Other Participants—Malaysia
    • Other Participants—New Zealand
    • Other Participants—Philippines
    • Other Participants—Singapore
    • Other Participants—South Korea
    • Other Participants—Taiwan
    • Other Participants—Thailand
    • Other Participants—Vietnam

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