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Building Maintenance Services

US revenues to grow 4.3% annually through 2017
Revenues for contract (non-proprietary) building maintenance services are forecast to grow 4.3 percent per year through 2017 to $176.5 billion. This rate is an improvement over the level posted in the 2007-2012 period, as growth was hindered by the recession and subsequent slow recovery. During this downturn, many establishments in the nonresidential market reduced or eliminated spending on these services given that they are not revenue-generating areas, and a number of homeowners opted to perform maintenance services themselves. Going forward, as economic prospects improve, many consumers will again select to outsource building maintenance services This will propel a return to the trend of “do-it-for-me” rather than “do-ityourself” services; however, the outsourcing trend is maturing in some markets. Additionally, while a high level of price competition from a large number of service providers keeps prices low and makes these services affordable to a larger share of the population, it will restrain further gains in value terms.

Interior cleaning, pest control to grow fastest
Building maintenance services include landscaping, interior building cleaning, pest control, exterior building cleaning, street and parking lot maintenance, swimming pool cleaning, and other services (e.g., HVAC and other building system maintenance). In 2012, landscaping accounted for the largest share of building maintenance service revenues with 49 percent. This segment benefits from the availability of these services at a variety of frequency and price levels, from weekly lawn mowing and seasonal fertilization to more intensive services such as tree installation or removal. Through 2017, pest control is projected to achieve the fastest growth, as an increase in certain pest populations, growing concern for environmental health and safety, and increasing regulation in the handling and storage of pesticide chemicals will promote the hiring of contracted extermination professionals. Interior building cleaning services, which had the second largest share of sales in 2012 with 34 percent, will also generate above average gains through the forecast period, as will swimming pool cleaning and maintenance services.

Residential maintenance to be fastest growing market
Virtually every segment of the economy uses some degree of building maintenance services, though the types and amount of services needed can vary substantially by market. The nonresidential market accounted for the majority of building maintenance service revenues in 2012 with 55 percent of the total. For many nonresidential markets, building maintenance functions are essential to present a safe, clean, and well-maintained facility for customers and employees. However, in many cases these operations are outside the core capabilities of the business and so they often contract with building maintenance companies. Through 2017, the residential market will be the faster growing market. Gains will be driven by a rebound in residential construction spending and an acceleration in disposable income. Additional growth will stem from a number of demographic trends, including the graying of the population and a rising number of dualincome families, as fewer homeowners will have the time, inclination, or ability to perform these services themselves.


  • INTRODUCTION
  • EXECUTIVE SUMMARY
    • Table BUILDING MAINTENANCE SERVICE REVENUES (billion dollars)
  • MARKET ENVIRONMENT
    • General
    • Macroeconomic Environment
      • Table MACROECONOMIC INDICATORS (billion 2005 dollars)
    • Demographic Trends
      • Table POPULATION & HOUSEHOLDS (million persons)
    • Employment Outlook
    • Consumer Spending Trends
      • Table PERSONAL CONSUMPTION EXPENDITURES (billion dollars)
    • Building Construction Trends
      • Table BUILDING CONSTRUCTION EXPENDITURES (billion dollars)
      • Residential
        • Table RESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES (billion dollars)
      • Housing Outlook
        • Table HOUSING STOCK BY TYPE (million units)
      • Nonresidential
        • Table NONRESIDENTIAL BUILDING CONSTRUCTION EXPENDITURES (billion dollars)
      • Nonresidential Building Stock
        • Table NONRESIDENTIAL BUILDING STOCK (billion 2005 dollars)
    • Business Establishment Trends
      • Table BUSINESS ESTABLISHMENTS (thousands)
    • Nonresidential Floor Space Trends
      • Table NONRESIDENTIAL BUILDING FLOOR SPACE (billion square feet)
    • Service Sector Trends
    • Regulatory Trends & Issues
      • Privacy Laws
      • Indoor Air Quality
      • Chemical Regulations
      • Other Worker Safety Regulations
      • Training & Licensing Regulations
      • FTC Franchise Rule
      • Others
    • International Environment
  • SERVICES
    • General
      • Table BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (billion dollars)
    • Landscaping
      • Table LANDSCAPING SERVICE REVENUES BY TYPE & MARKET (million dollars)
      • Industry Characteristics
      • Types
        • Table LAWN & GARDEN SERVICE REVENUES BY MARKET
        • Table TREE & SHRUB SERVICE REVENUES
      • Markets
      • Establishment & Employment Trends
        • Table LANDSCAPING SERVICE ESTABLISHMENTS & EMPLOYMENT
      • Market Share
    • Interior Building Cleaning Services
      • Table INTERIOR BUILDING CLEANING REVENUES BY TYPE & MARKET (million dollars)
      • Industry Characteristics
      • Types
        • Table GENERAL CLEANING SERVICE REVENUES
        • Table FLOOR & FABRIC CLEANING REVENUES BY TYPE & MARKET (million dollars)
        • Table RESTROOM DEODORIZING & MAINTENANCE SERVICE REVENUES
      • Establishment & Employment Trends
        • Table INTERIOR BUILDING CLEANING ESTABLISHMENTS & EMPLOYMENT
      • Market Share
    • Pest Control
      • Table PEST CONTROL SERVICE REVENUES BY MARKET (million dollars)
      • Industry Characteristics
      • Establishment & Employment Trends
        • Table PEST CONTROL ESTABLISHMENTS & EMPLOYMENT
      • Market Share
    • Street & Parking Lot Cleaning & Maintenance
      • Table STREET & PARKING LOT SERVICE REVENUES BY TYPE & MARKET (million dollars)
      • Types
      • Establishment & Employment Trends
        • Table STREET & PARKING LOT SERVICE ESTABLISHMENTS & EMPLOYMENT
    • Exterior Building Cleaning Services
      • Table EXTERIOR BUILDING CLEANING SERVICE REVENUES BY TYPE & MARKET (million dollars)
      • Types
      • Establishment & Employment Trends
        • Table EXTERIOR BUILDING CLEANING SERVICE ESTABLISHMENTS & EMPLOYMENT
    • Swimming Pool Cleaning & Maintenance
      • Table SWIMMING POOL SERVICE REVENUES BY MARKET (million dollars)
      • Industry Characteristics
      • Establishment & Employment Trends
        • Table SWIMMING POOL SERVICE ESTABLISHMENTS & EMPLOYMENT
    • Other Building Maintenance Services
      • Table OTHER BUILDING MAINTENANCE SERVICES BY TYPE & MARKET (million dollars)
      • Building Systems Maintenance & Cleaning
        • Table BUILDING SYSTEMS MAINTENANCE REVENUES BY TYPE (million dollars)
      • All Other Building Maintenance Services
      • Establishment & Employment Trends
        • Table OTHER BUILDING MAINTENANCE SERVICE ESTABLISHMENTS & EMPLOYMENT
  • MARKETS
    • General
      • Table BUILDING MAINTENANCE SERVICE REVENUES BY MARKET (billion dollars)
    • Nonresidential
      • Table NONRESIDENTIAL BUILDING MAINTENANCE SERVICE REVENUES BY BUILDING & TYPE (million dollars)
      • Institutional
        • Table INSTITUTIONAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Office
        • Table OFFICE BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Commercial
        • Table COMMERCIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Industrial
        • Table INDUSTRIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Other Nonresidential Markets
        • Table OTHER NONRESIDENTIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
    • Residential
      • Table RESIDENTIAL BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Landscaping
      • Interior Building Cleaning Services
      • Pest Control
      • Street & Parking Lot Cleaning & Maintenance
      • Exterior Building Cleaning Services
      • Swimming Pool Cleaning & Maintenance
      • Other Building Maintenance Services
  • REGIONS
    • General
    • Regional Demographic & Economic Trends
      • Population Patterns
        • Table RESIDENT POPULATION BY REGION (million persons)
      • Economic Outlook
        • Table GROSS DOMESTIC PRODUCT BY REGION (billion dollars)
      • Nonresidential Floor Space
        • Table NONRESIDENTIAL FLOOR SPACE BY REGION (billion square feet)
      • Housing Outlook
        • Table EXISTING HOME SALES & HOUSING STOCK BY REGION
    • Regional Building Maintenance Service Revenues
      • Table BUILDING MAINTENANCE SERVICE REVENUES BY REGION (billion dollars)
    • Regional Market Profile
      • Table REGIONAL BUILDING MAINTENANCE SERVICE MARKET PROFILE, 2012
    • Northeast
      • Table NORTHEAST BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Revenues by Type
      • Revenues by Subregion & Market
        • Table NORTHEAST BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)
    • Midwest
      • Table MIDWEST BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Revenues by Type
      • Revenues by Subregion & Market
        • Table MIDWEST BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)
    • South
      • Table SOUTH BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Revenues by Type
      • Revenues by Subregion & Market
        • Table SOUTH BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)
    • West
      • Table WEST BUILDING MAINTENANCE SERVICE REVENUES BY TYPE (million dollars)
      • Revenues by Type
      • Revenues by Subregion & Market
        • Table WEST BUILDING MAINTENANCE SERVICE REVENUES BY SUBREGION & MARKET (million dollars)
  • INDUSTRY STRUCTURE
    • General
    • Industry Composition
      • Table BUILDING MAINTENANCE SERVICE REVENUES FOR SELECTED COMPANIES, 2012 (million dollars)
    • Market Share
    • Competitive Strategies
    • Franchising
      • Table SELECTED BUILDING MAINTENANCE SERVICE FRANCHISES, 2012
    • Outsourcing
    • Marketing
    • Mergers & Acquisitions
      • Table SELECTED ACQUISITIONS & DIVESTITURES
    • Cooperative Agreements
    • Company Profiles
      • ABM Industries Incorporated
      • ARAMARK Corporation
      • Bartlett (FA) Tree Expert Company
      • Bonus of America Incorporated
      • Brickman Group Limited
      • CleanNet USA Incorporated
      • Coverall North America Incorporated
      • Davey Tree Expert Company
      • Ecolab Incorporated
      • EMCOR Group Incorporated
      • Fish Window Cleaning Incorporated
      • GCA Services Group Incorporated
      • Harris Research Incorporated
      • Healthcare Services Group Incorporated
      • ISS A/S
      • Jani-King International Incorporated
      • JAN-PRO Franchising International Incorporated
      • Lawn Doctor Incorporated
      • Massey Services Incorporated
      • Pritchard Industries Incorporated
      • Rentokil Initial plc
      • Rollins Incorporated
      • Scotts Miracle-Gro Company
      • ServiceMaster Company
      • Sodexo SA
      • Stanley Steemer International Incorporated
      • Swisher Hygiene Incorporated
      • TruGreen LandCare
      • Turf Management Systems Incorporated
      • ValleyCrest Companies
    • Other Companies Mentioned in Study

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