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Telecommunications Services

Telecommunications Services
Brief Excerpt from Industry Overview Chapter:

Companies in this industry operate or provide access to facilities for voice, data, text, sound, and video transmission through wired, wireless, or satellite networks. Major companies include US-based AT&T, Comcast, and Verizon Communications, as well as China Mobile, Deutsche Telekom (Germany), Nippon Telegraph and Telephone (Japan), Telefónica (Spain), and Vodafone (the UK).

COMPETITIVE LANDSCAPE

Telecommunications services providers operate in a highly competitive market that includes wireless companies, traditional telephone companies, cable companies, internet service providers, and software and application providers. Market saturation has led to a slowdown in wireless subscriber growth in certain developed regions, driving major carriers to lower their prices to compete. Because voice services may increasingly be considered a commodity, providers may attempt to compete by offering superior customer service or heavily investing in marketing.

PRODUCTS, OPERATIONS & TECHNOLOGY

Major source of revenue are wireline services (about 50% of industry revenue) and wireless services (about 40% of industry revenue). Other sources of industry revenue include satellite telecommunications and resale of telecommunications services.


Industry Overview
Business Challenges
Business Trends
Industry Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Web Links and Acronyms

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