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Telecommunications Services

Telecommunications Services

Brief Excerpt from Industry Overview Chapter:

Companies in this industry operate or provide access to facilities for voice, data, text, sound, and video transmission through wired, wireless, or satellite networks. Major companies include US-based AT&T, Comcast, and Verizon Communications, as well as China Mobile, Deutsche Telekom (Germany), Nippon Telegraph and Telephone (Japan), Telefónica (Spain), and Vodafone (the UK).

COMPETITIVE LANDSCAPE

Telecommunications services providers operate in a highly competitive market that includes wireless companies, traditional telephone companies, cable companies, internet service providers, and software and application providers. Market saturation has led to a slowdown in wireless subscriber growth in certain developed regions, driving major carriers to lower their prices to compete. Because voice services may increasingly be considered a commodity, providers may attempt to compete by offering superior customer service or heavily investing in marketing.

PRODUCTS, OPERATIONS & TECHNOLOGY

Major source of revenue are wireline services (about 50% of industry revenue) and wireless services (about 45% of industry revenue). Other services include satellite telecommunications.


Industry Overview
Business Challenges
Business Trends
Industry Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Web Links and Acronyms

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