Companies in this industry operate or provide access to facilities for voice, data, text, sound, and video transmission through wired, wireless, or satellite networks. Major companies include US-based AT&T, Comcast, and Verizon Communications, as well as China Mobile, Deutsche Telekom (Germany), Nippon Telegraph and Telephone (Japan), Telefónica (Spain), and Vodafone (the UK).
Telecommunications services providers operate in a highly competitive market that includes wireless companies, traditional telephone companies, cable companies, internet service providers, and software and application providers. Market saturation has led to a slowdown in wireless subscriber growth in certain developed regions, driving major carriers to lower their prices to compete. Because voice services may increasingly be considered a commodity, providers may attempt to compete by offering superior customer service or heavily investing in marketing.
PRODUCTS, OPERATIONS & TECHNOLOGY
Major source of revenue are wireline services (about 50% of industry revenue) and wireless services (about 45% of industry revenue). Other services include satellite telecommunications.