Brief Excerpt from Industry Overview Chapter:
Companies in this industry provide temporary staffing, outsourced HR management, and employee placement services. Major companies include Allegis Group, Kelly Services, ManpowerGroup, and Robert Half International (all based in the US), along with Adecco (Switzerland) and Randstad (the Netherlands).
Companies compete to fill talent pools with skilled employees. Some companies may concentrate on manual labor or administrative skills, while others specialize in engineering, IT, or professional attributes. Firms with a large network of offices tend to have the best advantage due to agreed-upon pricing or markup on services rendered. During economic downturns, clients typically reduce employment of temporary employees before conducting permanent staff layoffs. Pricing competition, which is stiffer among providers of clerical and industrial personnel, may intensify during periods of economic instability.
PRODUCTS, OPERATIONS & TECHNOLOGY
The major segments of the US staffing industry are temporary help services, professional employer organizations, and placement agencies. Accounting for the biggest share of industry revenue is professional employer organizations (almost 50%), followed by temporary help services (over 45%) and placement agencies and executive search services (around 5%).
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