Brief Excerpt from Industry Overview Chapter:
Companies in this industry primarily provide local or long-distance truck transportation of used household, institutional, or commercial furniture and equipment, as well as related packing and storage services. Major companies include UniGroup (owner of United and Mayflower), SIRVA (owner of Allied, Global, and North American), Atlas Van Lines, and Graebel. Leading companies based outside the US include Crown Worldwide (Hong Kong), Grospiron (France), and Pickfords (UK).
Home sales, residential rental turnover, and corporate relocations drive demand for moving and storage services. The profitability of individual companies depends on good marketing, as services are largely the same. Large companies have economies of scale in marketing and in being able to consolidate loads on long hauls. Small companies can compete with large ones by specializing in local markets and by offering competitive prices and better service for local moves. The US industry is fragmented: the 50 largest companies hold about 45% of the market.
PRODUCTS, OPERATIONS & TECHNOLOGY
Companies in this industry move household and office goods, as well as specialty items such as pianos and trade show exhibits. Moving companies also provide long- and short-term storage for the items that they move, referred to as storage-in-transit (SIT). Household moves account for about 60% of industry revenue, commercial moves for about 25%, and storage services for about 10%.
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