Janitorial & Carpet Cleaning Services

Attention: There is an updated edition available for this report.

Janitorial & Carpet Cleaning Services

Brief Excerpt from Industry Overview Chapter:

Companies in this industry clean building interiors, windows, carpets, and upholstery. Major US companies include divisions of companies such as ABM Industries and ServiceMaster, as well as Coverall North America, Jani-King, and Stanley Steemer; major companies based outside the US include divisions of Aeon Delight (Japan), CNS Consorzio Nazionale Servizi (Italy), ISS World Services (Denmark), Mitie Group (UK), and Wisag (Germany).


Commercial real estate occupancy drives demand for cleaning services. The profitability of individual companies depends on good marketing. Large companies have an advantage in serving customers with multiple locations. Small companies can compete effectively in local markets, especially for small business and residential customers.


Janitorial services account for about 90% of industry revenue. Janitorial work includes general services, such as cleaning, trash pickup, and sanitizing, and the specialty services of damage restoration, floor polishing, and window washing. Operations consist of crews cleaning commercial and industrial facilities (about 80% of sales) and residential buildings (10%) by hand or with the help of basic equipment like floor polishers.

Industry Overview
Quarterly Industry Update
Business Challenges
Business Trends
Industry Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Web Links and Acronyms

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook