Retailing in Chile

RETAILING IN CHILE

Euromonitor International

January 2018

LIST OF CONTENTS AND TABLES

Executive Summary

Chilean Consumers Gain Confidence

More Informed Consumers Mean Changes in Purchasing Habits

Retail Tourism From Neighbouring Countries Encourages Growth

Impending Arrival of Amazon Prompts Local Companies To Invest in Improved Logistics and Technology

Retailers Rethink Their Selling Spaces

Operating Environment

Informal Retailing

Opening Hours

Summary 1 Standard Opening Hours by Channel Type 2017

Physical Retail Landscape

Cash and Carry

Seasonality

Payments and Delivery

Emerging Business Models

Market Data

Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2012-2017

Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2012-2017

Table 3 Sales in Store-based Retailing by Channel: Value 2012-2017

Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2012-2017

Table 5 Store-based Retailing Outlets by Channel: Units 2012-2017

Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2012-2017

Table 7 Sales in Non-Store Retailing by Channel: Value 2012-2017

Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2012-2017

Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 11 Sales in Grocery Retailers by Channel: Value 2012-2017

Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2012-2017

Table 13 Grocery Retailers Outlets by Channel: Units 2012-2017

Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2012-2017

Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2012-2017

Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 17 Sales in Non-Grocery Specialists by Channel: Value 2012-2017

Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2012-2017

Table 19 Non-Grocery Specialists Outlets by Channel: Units 2012-2017

Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2012-2017

Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 23 Sales in Mixed Retailers by Channel: Value 2012-2017

Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2012-2017

Table 25 Mixed Retailers Outlets by Channel: Units 2012-2017

Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2012-2017

Table 27 Retailing GBO Company Shares: % Value 2013-2017

Table 28 Retailing GBN Brand Shares: % Value 2014-2017

Table 29 Store-based Retailing GBO Company Shares: % Value 2013-2017

Table 30 Store-based Retailing GBN Brand Shares: % Value 2014-2017

Table 31 Store-based Retailing LBN Brand Shares: Outlets 2014-2017

Table 32 Non-Store Retailing GBO Company Shares: % Value 2013-2017

Table 33 Non-Store Retailing GBN Brand Shares: % Value 2014-2017

Table 34 Grocery Retailers GBO Company Shares: % Value 2013-2017

Table 35 Grocery Retailers GBN Brand Shares: % Value 2014-2017

Table 36 Grocery Retailers LBN Brand Shares: Outlets 2014-2017

Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2014-2017

Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2013-2017

Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2014-2017

Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2014-2017

Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2014-2017

Table 42 Mixed Retailers GBO Company Shares: % Value 2013-2017

Table 43 Mixed Retailers GBN Brand Shares: % Value 2014-2017

Table 44 Mixed Retailers LBN Brand Shares: Outlets 2014-2017

Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2014-2017

Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2017-2022

Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2017-2022

Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2017-2022

Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2017-2022

Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2017-2022

Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2017-2022

Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2017-2022

Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2017-2022

Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2017-2022

Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2017-2022

Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2017-2022

Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2017-2022

Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2017-2022

Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2017-2022

Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2017-2022

Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2017-2022

Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2017-2022

Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2017-2022

Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2017-2022

Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2017-2022

Definitions

Sources

Summary 2 Research Sources

Headlines

Prospects

New Consumer Habits Grant An Opportunity for Convenience Stores

Benefits of the Smaller Format Store

Competitive Landscape

Supermarkets As Competitors

Oxxo's Strategy Will Create Price Competition

Channel Data

Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2012-2017

Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 74 Convenience Stores GBO Company Shares: % Value 2013-2017

Table 75 Convenience Stores GBN Brand Shares: % Value 2014-2017

Table 76 Convenience Stores LBN Brand Shares: Outlets 2014-2017

Table 77 Convenience Stores LBN Brand Shares: Selling Space 2014-2017

Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

Ekono Outlet Closures Affect Channel's Performance

Chilean Consumers Are Controlled by Expectations

More Positive Outlook for Discounters

Competitive Landscape

Wal-mart Restructures Its Sources and Expansion Plans

Expansion Continues in Less Saturated Regions With High Demand

Remaining Players Optimise Operations and Focus on Customers

Channel Data

Table 80 Discounters: Value Sales, Outlets and Selling Space 2012-2017

Table 81 Discounters: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 82 Discounters GBO Company Shares: % Value 2013-2017

Table 83 Discounters GBN Brand Shares: % Value 2014-2017

Table 84 Discounters LBN Brand Shares: Outlets 2014-2017

Table 85 Discounters LBN Brand Shares: Selling Space 2014-2017

Table 86 Discounters Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

Customer Brand Loyalty Wanes, Looking for New Options

Private Label Gains Share in Different Areas

Hypermarkets Cater To Reluctant Customers Through Online

Competitive Landscape

Cornershop Affiliates With Main Retail Brands

Discount Days and Ease of Payment Captivate Consumers

Channel Data

Table 88 Hypermarkets: Value Sales, Outlets and Selling Space 2012-2017

Table 89 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 90 Hypermarkets GBO Company Shares: % Value 2013-2017

Table 91 Hypermarkets GBN Brand Shares: % Value 2014-2017

Table 92 Hypermarkets LBN Brand Shares: Outlets 2014-2017

Table 93 Hypermarkets LBN Brand Shares: Selling Space 2014-2017

Table 94 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

Smaller Format Stores Become Popular Due To Their Convenience

High Delinquency Rates Take A Toll on Supermarkets

Sales Continue To Grow Due To Essential Products

Competitive Landscape

Wal-mart Sees An Opportunity in Express De Lider

Unimarc Continues To Lead Channel and Strengthens Its Marketing

Channel Data

Table 96 Supermarkets: Value Sales, Outlets and Selling Space 2012-2017

Table 97 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 98 Supermarkets GBO Company Shares: % Value 2013-2017

Table 99 Supermarkets GBN Brand Shares: % Value 2014-2017

Table 100 Supermarkets LBN Brand Shares: Outlets 2014-2017

Table 101 Supermarkets LBN Brand Shares: Selling Space 2014-2017

Table 102 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

"

"ferias Libres Adapt To Mid-income Consumer Habits

Modern Grocery Retailers Add Value To Their Portfolios by Imitating Concepts From Traditional Retailers

"

"almacenes De Barrio Experience A Revival and Expand Product Variety

Competitive Landscape

Government Launches Program To Modernise Traditional Grocery Retailers

Despite Its Revival, Traditional Grocery Retailers Continues To Lose Share Due To Limitations

Channel Data

Table 104 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 106 Sales in Traditional Grocery Retailers by Channel: Value 2012-2017

Table 107 Sales in Traditional Grocery Retailers by Channel: % Value Growth 2012-2017

Table 108 Traditional Grocery Retailers Outlets by Channel: Units 2012-2017

Table 109 Traditional Grocery Retailers Outlets by Channel: % Unit Growth 2012-2017

Table 110 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 111 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Table 112 Forecast Sales in Traditional Grocery Retailers by Channel: Value 2017-2022

Table 113 Forecast Sales in Traditional Grocery Retailers by Channel: % Value Growth 2017-2022

Table 114 Forecast Traditional Grocery Retailers Outlets by Channel: Units 2017-2022

Table 115 Forecast Traditional Grocery Retailers Outlets by Channel: % Unit Growth 2017-2022

Headlines

Prospects

International Retailers Continue To Set Trends

Leading Brands Success Is Due To Low Prices and Ease of Payment

Specialist Retailers Benefit From Argentinian Shopping Tours

Competitive Landscape

H&m Continues To Expand in Santiago and Regions

Growth in Internet Sales Encourages Retailers To Expand Online

Corona and Tricot Continue To Lead in Value Share

Channel Data

Table 116 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 117 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 118 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2013-2017

Table 119 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2014-2017

Table 120 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2014-2017

Table 121 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2014-2017

Table 122 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 123 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

Chileans' Addiction To Smartphones

Healthy Living and Technology

Internet and Mixed Retailers Are Increasingly Competitive

Competitive Landscape

Leading Player Plans Aggressive Outlet Expansion

Maconline Stores and Its Aspirational Products

Channel Data

Table 124 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 125 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 126 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2013-2017

Table 127 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2014-2017

Table 128 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2014-2017

Table 129 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2014-2017

Table 130 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 131 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

Economic Uncertainty Results in Reduced Average Spend and Outlet Closures

Chileans Are Becoming Increasingly Cosmopolitan

International Brands Target beauty Junkies

Competitive Landscape

Three Brands Historically Dominate

Femsa Brands Sustain Sales Growth

Channel Data

Table 132 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 133 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 134 Sales in Health and Beauty Specialist Retailers by Channel: Value 2012-2017

Table 135 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2012-2017

Table 136 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2013-2017

Table 137 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2014-2017

Table 138 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2014-2017

Table 139 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2014-2017

Table 140 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 141 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Table 142 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2017-2022

Table 143 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2017-2022

Headlines

Prospects

Economic Deceleration and Restrictions To Credit Cause Contraction in Demand

House Repairs and Small Home Improvements

Omni-channel Quickly Matures

Competitive Landscape

International Brands Show Interest in Chile

Casa & Ideas' New Plan

Sodimac Continues To Lead Channel

Channel Data

Table 144 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2012-2017

Table 145 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 146 Sales in Home and Garden Specialist Retailers by Channel: Value 2012-2017

Table 147 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2012-2017

Table 148 Home and Garden Specialist Retailers GBO Company Shares: % Value 2013-2017

Table 149 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2014-2017

Table 150 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2014-2017

Table 151 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2014-2017

Table 152 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 153 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Table 154 Sales in Home and Garden Specialist Retailers by Channel: Value 2017-2022

Table 155 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2017-2022

Headlines

Prospects

Tourists Focus Their Shopping in Department Stores

Retailers Optimise Selling Space

Main Players Invest in Online

Competitive Landscape

Marketing Through International Celebrities

Players Are A Step Ahead of Hites

Channel Data

Table 156 Department Stores: Value Sales, Outlets and Selling Space 2012-2017

Table 157 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Table 158 Department Stores GBO Company Shares: % Value 2013-2017

Table 159 Department Stores GBN Brand Shares: % Value 2014-2017

Table 160 Department Stores LBN Brand Shares: Outlets 2014-2017

Table 161 Department Stores LBN Brand Shares: Selling Space 2014-2017

Table 162 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2017-2022

Table 163 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2017-2022

Headlines

Prospects

Unemployment Rate Encourages Self-employment

Internet Retailing To Slow Direct Sales Growth Over the Forecast Period

Players Maintain Their Strategies

Competitive Landscape

Avon Adapts To the Industry

Beauty and Personal Care Led by Natura

Channel Data

Table 164 Direct Selling by Category: Value 2012-2017

Table 165 Direct Selling by Category: % Value Growth 2012-2017

Table 166 Direct Selling GBO Company Shares: % Value 2013-2017

Table 167 Direct Selling GBN Brand Shares: % Value 2014-2017

Table 168 Direct Selling Forecasts by Category: Value 2017-2022

Table 169 Direct Selling Forecasts by Category: % Value Growth 2017-2022

Headlines

Prospects

Television Advertisements Bring Strong Results

Internet Retailing Growth Impacts Homeshopping Sales

Competitive Landscape

Falabella and A3d Quickly Adapt

Pharmacies' Strategy Within Homeshopping

Channel Data

Table 170 Homeshopping by Category: Value 2012-2017

Table 171 Homeshopping by Category: % Value Growth 2012-2017

Table 172 Homeshopping GBO Company Shares: % Value 2013-2017

Table 173 Homeshopping GBN Brand Shares: % Value 2014-2017

Table 174 Homeshopping Forecasts by Category: Value 2017-2022

Table 175 Homeshopping Forecasts by Category: % Value Growth 2017-2022

Headlines

Prospects

Customer Experience Barriers

Small Retailers Need To Transition

Open Loop Pre-paid Cards Will Impact International Purchases

Competitive Landscape

Players Are Aware of Impending Change

Peak Days Help Gain Consumer Confidence

Marketplace Competitors

Channel Data

Table 176 Internet Retailing by Category: Value 2012-2017

Table 177 Internet Retailing by Category: % Value Growth 2012-2017

Table 178 Internet Retailing GBO Company Shares: % Value 2013-2017

Table 179 Internet Retailing GBN Brand Shares: % Value 2014-2017

Table 180 Internet Retailing Forecasts by Category: Value 2017-2022

Table 181 Internet Retailing Forecasts by Category: % Value Growth 2017-2022

Headlines

Prospects

Retailers Must Manage Expectations Through the Entire Purchasing Process

Solutions To the Problem Are Not 100% Effective

Cornershop Enhances Customer Experience

Competitive Landscape

Cencosud Continues To Lead Food and Drink Internet Retailing

Local Retailers Create Loyalty Prior To Announced Entry of Amazon

Channel Data

Table 182 Food and Drink Internet Retailing: Value 2012-2017

Table 183 Food and Drink Internet Retailing: % Value Growth 2012-2017

Table 184 Food and Drink Internet Retailing Forecasts: Value 2017-2022

Table 185 Food and Drink Internet Retailing Forecasts: % Value Growth 2017-2022

Headlines

Prospects

Small Players Offer Modern Solutions

Location Plays A Key Role in Success

Cash Payments Need To Evolve To Increase Growth in the Channel

Competitive Landscape

Alliance With Metro Santiago Projects Steady Growth for Multivending SA

Channel Data

Table 186 Vending by Category: Value 2012-2017

Table 187 Vending by Category: % Value Growth 2012-2017

Table 188 Vending GBO Company Shares: % Value 2013-2017

Table 189 Vending GBN Brand Shares: % Value 2014-2017

Table 190 Vending Forecasts by Category: Value 2017-2022

Table 191 Vending Forecasts by Category: % Value Growth 2017-2022

Headlines

Prospects

Statistics Point To Strong Growth in the Channel

Consumers Are Becoming Increasingly Confident

Competitive Landscape

Natura Transforms the Direct Seller

New Business Opportunities

Ripley.cl Focuses on Personalising Service

Channel Data

Table 192 Mobile Internet Retailing: Value 2012-2017

Table 193 Mobile Internet Retailing: % Value Growth 2012-2017

Table 194 Mobile Internet Retailing Forecasts: Value 2017-2022

Table 195 Mobile Internet Retailing Forecasts: % Value Growth 2017-2022

Retailing in Chile

After a pessimistic outlook for retailing earlier in the review period, consumers and companies began to gain confidence and have moderately changed their opinion for the forecast period. This change in mentality was accentuated during 2017 due to the presidential elections in the second semester, which created more optimistic expectations, increasing expenditure in some retailing channels and recovering the confidence in investors. A reflection of this was growth of GDP at 1.3% during 2017 and...

Euromonitor International's Retailing in Chile report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

Product coverage: Non-Store Retailing, Store-based Retailing.

Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.

Why buy this report?

• Get a detailed picture of the Retailing market;
• Pinpoint growth sectors and identify factors driving change;
• Understand the competitive environment, the market’s major players and leading brands;
• Use five-year forecasts to assess how the market is predicted to develop.

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