Retailing in Austria
The government’s announcement of a lockdown from 16 March in an attempt control the spread of COVID-19 in Austria included the closure of non-essential retailers and foodservice, while essential services including grocery retailers, chemists/pharmacies, petrol stations and pet shops and superstores were permitted to remain open with social distancing measures in place and face coverings mandatory for all customers and employees. The announcement resulted in initial stockpiling and panic buying o...
Euromonitor International's Retailing in Austria report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Non-Store Retailing, Store-based Retailing.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
* Get a detailed picture of the Retailing market;
* Pinpoint growth sectors and identify factors driving change;
* Understand the competitive environment, the market’s major players and leading brands;
* Use five-year forecasts to assess how the market is predicted to develop.
Euromonitor International has over 40 years' experience of publishing market research reports, business reference books and online information systems. With offices in London, Chicago, Singapore, Shanghai, Vilnius, Dubai, Cape Town, Santiago, Sydney, Tokyo and Bangalore and a network of over 800 analysts worldwide, Euromonitor International has a unique capability to develop reliable information resources to help drive informed strategic planning.
- Retailing in Austria
- Euromonitor International
- March 2021
- List OF CONTENTS AND TABLES
- EXECUTIVE SUMMARY
- COVID-19 impact on retailing
- COVID-19 country impact
- Store closures already evident in Austria pre-pandemic
- Mobile e-commerce continues to record impressive growth
- What next for retailing?
- OPERATING ENVIRONMENT
- Informal retailing
- Opening hours
- Summary 1 Standard Opening Hours by Channel Type 2020
- Physical retail landscape
- Cash and carry
- Table 1 Cash and Carry Sales: Value 2015-2020
- Seasonality
- Christmas
- Back to School
- Payments and delivery
- Emerging business models
- MARKET DATA
- Table 2 Sales in Retailing by Store-based vs Non-Store: Value 2015-2020
- Table 3 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2015-2020
- Table 4 Sales in Store-based Retailing by Channel: Value 2015-2020
- Table 5 Sales in Store-based Retailing by Channel: % Value Growth 2015-2020
- Table 6 Store-based Retailing Outlets by Channel: Units 2015-2020
- Table 7 Store-based Retailing Outlets by Channel: % Unit Growth 2015-2020
- Table 8 Sales in Non-Store Retailing by Channel: Value 2015-2020
- Table 9 Sales in Non-Store Retailing by Channel: % Value Growth 2015-2020
- Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 11 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 12 Sales in Grocery Retailers by Channel: Value 2015-2020
- Table 13 Sales in Grocery Retailers by Channel: % Value Growth 2015-2020
- Table 14 Grocery Retailers Outlets by Channel: Units 2015-2020
- Table 15 Grocery Retailers Outlets by Channel: % Unit Growth 2015-2020
- Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2015-2020
- Table 17 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 18 Sales in Non-Grocery Specialists by Channel: Value 2015-2020
- Table 19 Sales in Non-Grocery Specialists by Channel: % Value Growth 2015-2020
- Table 20 Non-Grocery Specialists Outlets by Channel: Units 2015-2020
- Table 21 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2015-2020
- Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 23 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 24 Sales in Mixed Retailers by Channel: Value 2015-2020
- Table 25 Sales in Mixed Retailers by Channel: % Value Growth 2015-2020
- Table 26 Mixed Retailers Outlets by Channel: Units 2015-2020
- Table 27 Mixed Retailers Outlets by Channel: % Unit Growth 2015-2020
- Table 28 Retailing GBO Company Shares: % Value 2016-2020
- Table 29 Retailing GBN Brand Shares: % Value 2017-2020
- Table 30 Store-based Retailing GBO Company Shares: % Value 2016-2020
- Table 31 Store-based Retailing GBN Brand Shares: % Value 2017-2020
- Table 32 Store-based Retailing LBN Brand Shares: Outlets 2017-2020
- Table 33 Non-Store Retailing GBO Company Shares: % Value 2016-2020
- Table 34 Non-Store Retailing GBN Brand Shares: % Value 2017-2020
- Table 35 Grocery Retailers GBO Company Shares: % Value 2016-2020
- Table 36 Grocery Retailers GBN Brand Shares: % Value 2017-2020
- Table 37 Grocery Retailers LBN Brand Shares: Outlets 2017-2020
- Table 38 Grocery Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 39 Non-Grocery Specialists GBO Company Shares: % Value 2016-2020
- Table 40 Non-Grocery Specialists GBN Brand Shares: % Value 2017-2020
- Table 41 Non-Grocery Specialists LBN Brand Shares: Outlets 2017-2020
- Table 42 Non-Grocery Specialists LBN Brand Shares: Selling Space 2017-2020
- Table 43 Mixed Retailers GBO Company Shares: % Value 2016-2020
- Table 44 Mixed Retailers GBN Brand Shares: % Value 2017-2020
- Table 45 Mixed Retailers LBN Brand Shares: Outlets 2017-2020
- Table 46 Mixed Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2020-2025
- Table 48 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2020-2025
- Table 49 Forecast Sales in Store-based Retailing by Channel: Value 2020-2025
- Table 50 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2020-2025
- Table 51 Forecast Store-based Retailing Outlets by Channel: Units 2020-2025
- Table 52 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2020-2025
- Table 53 Forecast Sales in Non-Store Retailing by Channel: Value 2020-2025
- Table 54 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2020-2025
- Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 56 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- Table 57 Forecast Sales in Grocery Retailers by Channel: Value 2020-2025
- Table 58 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2020-2025
- Table 59 Forecast Grocery Retailers Outlets by Channel: Units 2020-2025
- Table 60 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2020-2025
- Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 62 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- Table 63 Forecast Sales in Non-Grocery Specialists by Channel: Value 2020-2025
- Table 64 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2020-2025
- Table 65 Forecast Non-Grocery Specialists Outlets by Channel: Units 2020-2025
- Table 66 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2020-2025
- Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 68 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- Table 69 Forecast Sales in Mixed Retailers by Channel: Value 2020-2025
- Table 70 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2020-2025
- Table 71 Forecast Mixed Retailers Outlets by Channel: Units 2020-2025
- Table 72 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2020-2025
- DISCLAIMER
- GLOBAL MACROECONOMIC ENVIRONMENT
- GLOBAL INDUSTRY ENVIRONMENT
- SOURCES
- Summary 2 Research Sources
- KEY DATA FINDINGS
- 2020 IMPACT
- Marginal boost to value sales through convenience stores during pandemic
- Convenience stores continues to decline in store numbers due to lack of investment with main focus on rural areas
- Highly consolidated competitive landscape between two players
- RECOVERY AND OPPORTUNITIES
- Undynamic performance predicted for convenience stores over the forecast period
- Despite increasing urbanisation and falling store numbers, channel could offer lifeline to older generations
- Public debate regarding extended opening hours likely to resume
- CHANNEL DATA
- Table 73 Convenience Stores: Value Sales, Outlets and Selling Space 2015-2020
- Table 74 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 75 Convenience Stores GBO Company Shares: % Value 2016-2020
- Table 76 Convenience Stores GBN Brand Shares: % Value 2017-2020
- Table 77 Convenience Stores LBN Brand Shares: Outlets 2017-2020
- Table 78 Convenience Stores LBN Brand Shares: Selling Space 2017-2020
- Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 80 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- One-stop shopping destination benefits discounters during pandemic
- Home seclusion trend results in greater demand for high-quality but affordable ingredients as consumers cook from scratch
- Highly consolidated competitive landscape dominated by Hofer
- RECOVERY AND OPPORTUNITIES
- Dip in sales in 2021, but discounters will continue to maintain loyal consumer base overall
- Slowing outlet expansion, with Lidl offering strongest potential for opening more stores
- Desire to remain relevant in face of evolving consumer demands will ensure discounters follows latest trends
- CHANNEL DATA
- Table 81 Discounters: Value Sales, Outlets and Selling Space 2015-2020
- Table 82 Discounters: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 83 Discounters GBO Company Shares: % Value 2016-2020
- Table 84 Discounters GBN Brand Shares: % Value 2017-2020
- Table 85 Discounters LBN Brand Shares: Outlets 2017-2020
- Table 86 Discounters LBN Brand Shares: Selling Space 2017-2020
- Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 88 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Stockpiling and one-stop shopping trend results in significant surge in sales for hypermarkets in 2020
- Home seclusion trend encourages greater demand for fresh ingredients as consumers cook from scratch
- Highly consolidated competitive landscape amongst two players
- RECOVERY AND OPPORTUNITIES
- Dip in value sales predicted for 2021, but channel will return to greater levels of normalisation from 2022 onwards
- Outlet expansion likely to remain positive but limited
- One-stop shopping concept will remain popular amongst Austrians, but food and drink e-commerce could offer some competition moving forward
- CHANNEL DATA
- Table 89 Hypermarkets: Value Sales, Outlets and Selling Space 2015-2020
- Table 90 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 91 Hypermarkets GBO Company Shares: % Value 2016-2020
- Table 92 Hypermarkets GBN Brand Shares: % Value 2017-2020
- Table 93 Hypermarkets LBN Brand Shares: Outlets 2017-2020
- Table 94 Hypermarkets LBN Brand Shares: Selling Space 2017-2020
- Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 96 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Proximity and convenience benefit supermarkets during pandemic
- Home seclusion trend results in greater demand for fresh ingredients due to opportunity to experiment with cooking from scratch
- Fairly consolidated competitive landscape where Spar cements overall leadership in value share terms in 2020
- RECOVERY AND OPPORTUNITIES
- Despite dip in 2021, value sales of supermarkets will remain higher than pre-pandemic levels
- Proximity and convenience will remain key driving factors behind supermarkets’ popularity
- M-Preis set to make further gains due to geographical expansion
- CHANNEL DATA
- Table 97 Supermarkets: Value Sales, Outlets and Selling Space 2015-2020
- Table 98 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 99 Supermarkets GBO Company Shares: % Value 2016-2020
- Table 100 Supermarkets GBN Brand Shares: % Value 2017-2020
- Table 101 Supermarkets LBN Brand Shares: Outlets 2017-2020
- Table 102 Supermarkets LBN Brand Shares: Selling Space 2017-2020
- Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 104 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Further decline for traditional grocery retailers in 2020 as consumers display preference for convenient one-stop shopping during pandemic
- Rising interest in provenance and organic produce offered by specialists not enough to offset overall channel decline
- Highly fragmented competitive landscape due to dominance of independent operators but organic grocery chain and overall leader denn’s continues to make gains
- RECOVERY AND OPPORTUNITIES
- Upturn in demand in 2021 set to be short-lived as independents continue to struggle in the face of competition from modern formats
- Increasing interest in local origins and organic produce could benefit specialists
- Lower decline rate predicted in terms of outlet numbers compared to review period
- CHANNEL DATA
- Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 106 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 107 Traditional Grocery Retailers GBO Company Shares: % Value 2016-2020
- Table 108 Traditional Grocery Retailers GBN Brand Shares: % Value 2017-2020
- Table 109 Traditional Grocery Retailers LBN Brand Shares: Outlets 2017-2020
- Table 110 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 111 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 112 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Significant losses for apparel and footwear specialist retailers during pandemic due to closure of non-essential businesses
- Pandemic only exacerbates increasing trend towards online sales of apparel and footwear
- Hennes & Mauritz retains overall leadership of fragmented competitive landscape
- RECOVERY AND OPPORTUNITIES
- Channel to post overall declining trend despite upturn in 2021, due to greater competition from e-commerce, forcing players to adopt or strengthen omnichannel strategies
- Footwear has greater potential for stronger online sales moving forward
- Further shrinking of outlet numbers predicted
- CHANNEL DATA
- Table 113 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 114 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 115 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2016-2020
- Table 116 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2017-2020
- Table 117 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2017-2020
- Table 118 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 119 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 120 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Pandemic-induced lockdown exacerbates struggles for electronics and appliance specialist retailers
- Retailers improve omnichannel presence to address shift towards e-commerce
- Media-Saturn strengthens leadership in 2020 and retains store network in unstable operating environment
- RECOVERY AND OPPORTUNITIES
- Despite upturn in sales in 2021, channel set to return to declining trajectory from 2022 onwards
- Further store closures likely as players strengthen omnichannel strategies
- Demand for multifunctional devices and smart homes likely to influence services offered by store-based specialists
- CHANNEL DATA
- Table 121 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 122 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 123 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2016-2020
- Table 124 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2017-2020
- Table 125 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2017-2020
- Table 126 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 127 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 128 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Chemists/pharmacies records strongest performance in 2020 with surge in demand for consumer health products following announcement of lockdown
- Further shift online for beauty and personal care and VDS during pandemic
- Tight competition between overall leaders Dm and Bipa continues
- RECOVERY AND OPPORTUNITIES
- Rapid recovery predicted for health and beauty specialist retailers in 2021
- Chemists/pharmacies will retain dominance but may experience increasing competition over the forecast period
- Strong recovery predicted for vitamins and dietary supplement specialist retailers
- CHANNEL DATA
- Table 129 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 130 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 131 Sales in Health and Beauty Specialist Retailers by Channel: Value 2015-2020
- Table 132 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2015-2020
- Table 133 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2016-2020
- Table 134 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2017-2020
- Table 135 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2017-2020
- Table 136 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 137 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 138 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- Table 139 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2020-2025
- Table 140 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Store closures during initial stages of lockdown negatively impact channel although greater interest in gardening due to home seclusion partially offsets stronger decline
- Weaker performance for homewares and home furnishing stores, facing growing competition from e-commerce
- XXXLutz retains overall leadership despite stronger declines through homewares and home furnishing stores in 2020
- RECOVERY AND OPPORTUNITIES
- Rapid recovery predicted overall due to pent-up demand
- Expanding target audience will ensure stronger performance by home improvement and gardening stores
- Weaker performance predicted for homewares and home furnishing stores due to further competition from other channels
- CHANNEL DATA
- Table 141 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
- Table 142 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 143 Sales in Home and Garden Specialist Retailers by Channel: Value 2015-2020
- Table 144 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2015-2020
- Table 145 Home and Garden Specialist Retailers GBO Company Shares: % Value 2016-2020
- Table 146 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2017-2020
- Table 147 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2017-2020
- Table 148 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
- Table 149 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 150 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- Table 151 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2020-2025
- Table 152 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Limited tourism and weak consumer sentiment during pandemic negatively impact department stores in 2020
- Kastner & Öhler opens outlet in new geographical location despite challenging conditions
- Kastner & Öhler retains dominance of department stores due to strong outlet network
- RECOVERY AND OPPORTUNITIES
- Quick rebound predicted for department stores depending on threat level of virus and return of tourism
- Kastner & Öhler likely to drive further expansion potential
- New player entry over the forecast period will offer strong competition
- CHANNEL DATA
- Table 153 Department Stores: Value Sales, Outlets and Selling Space 2015-2020
- Table 154 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 155 Department Stores GBO Company Shares: % Value 2016-2020
- Table 156 Department Stores GBN Brand Shares: % Value 2017-2020
- Table 157 Department Stores LBN Brand Shares: Outlets 2017-2020
- Table 158 Department Stores LBN Brand Shares: Selling Space 2017-2020
- Table 159 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 160 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Low value declines for variety stores due to lockdown but channel continues to expand
- Variety stores continues to improve perception amongst consumers due to efforts of major players
- A number of stores continue with expansion plans despite challenging operating environment
- RECOVERY AND OPPORTUNITIES
- Rapid recovery predicted for variety stores in 2021
- Reluctance to move online despite rise of e-commerce
- Search for larger store sizes will influence channel’s overall average selling space
- CHANNEL DATA
- Table 161 Variety Stores: Value Sales, Outlets and Selling Space 2015-2020
- Table 162 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020
- Table 163 Variety Stores GBO Company Shares: % Value 2016-2020
- Table 164 Variety Stores GBN Brand Shares: % Value 2017-2020
- Table 165 Variety Stores LBN Brand Shares: Outlets 2017-2020
- Table 166 Variety Stores LBN Brand Shares: Selling Space 2017-2020
- Table 167 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025
- Table 168 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
- 2020 IMPACT
- KEY DATA FINDINGS
- 2020 IMPACT
- Limited face-to-face selling opportunities for direct selling agents results in declining sales in 2020
- Sales agents take creative approach to remaining in contact with customers
- Ringana gains leadership from Amway in 2020 due to local origins and natural positioning
- RECOVERY AND OPPORTUNITIES
- Rate of recovery dependent on threat level of virus and consumer sentiment
- Direct selling brands increasingly understand the need to adopt multi-channel strategies
- Channel has potential to offer further employment opportunities
- CHANNEL DATA
- Table 169 Direct Selling by Category: Value 2015-2020
- Table 170 Direct Selling by Category: % Value Growth 2015-2020
- Table 171 Direct Selling GBO Company Shares: % Value 2016-2020
- Table 172 Direct Selling GBN Brand Shares: % Value 2017-2020
- Table 173 Direct Selling Forecasts by Category: Value 2020-2025
- Table 174 Direct Selling Forecasts by Category: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Reduced footfall in busy areas due to home seclusion trend results in declines for much of vending in 2020
- Tobacco vending bucks declining trend in 2020 as consumers avoid specialist stores
- Strongest declines for leader café+co in 2020
- RECOVERY AND OPPORTUNITIES
- Rapid recovery for vending in 2021 due to predicted higher footfall in public spaces
- Further potential for vending to expand
- Declines predicted for tobacco vending due to increasing health consciousness
- CHANNEL DATA
- Table 175 Vending by Category: Value 2015-2020
- Table 176 Vending by Category: % Value Growth 2015-2020
- Table 177 Vending GBO Company Shares: % Value 2016-2020
- Table 178 Vending GBN Brand Shares: % Value 2017-2020
- Table 179 Vending Forecasts by Category: Value 2020-2025
- Table 180 Vending Forecasts by Category: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Home seclusion trend and closure of non-essential retailers during lockdown positively impacts e-commerce in 2020
- Pandemic results in greater proportion of first-time visitors to e-commerce
- Highly fragmented competitive landscape with Amazon.com Inc strengthening overall position
- RECOVERY AND OPPORTUNITIES
- Return to greater levels of normalisation in terms of growth for e-commerce from 2021 onwards
- Further potential for smaller product categories
- New tax law to arrive in 2021 could reduce attractiveness of foreign e-commerce
- CHANNEL DATA
- Table 181 E-Commerce by Channel and Category: Value 2015-2020
- Table 182 E-Commerce by Channel and Category: % Value Growth 2015-2020
- Table 183 E-Commerce GBO Company Shares: % Value 2016-2020
- Table 184 E-Commerce GBN Brand Shares: % Value 2017-2020
- Table 185 Forecast E-Commerce by Channel and Category: Value 2020-2025
- Table 186 Forecast E-Commerce by Channel and Category: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Dynamic growth for mobile e-commerce in 2020 supported by home seclusion trend
- Apparel and consumer electronics remain popular categories for mobile e-commerce purchases
- E-commerce players also lead mobile sales in Austria
- RECOVERY AND OPPORTUNITIES
- Despite gradual slowdown, mobile sales growth will continue to outperform overall e-commerce
- Untapped potential of mobile e-commerce offers further growth opportunities
- Smartphones will continue to drive growth of mobile e-commerce
- CHANNEL DATA
- Table 187 Mobile E-Commerce: Value 2015-2020
- Table 188 Mobile E-Commerce: % Value Growth 2015-2020
- Table 189 Mobile E-Commerce Forecasts: Value 2020-2025
- Table 190 Mobile E-Commerce Forecasts: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Panic buying and home seclusion trend see huge increase in growth for food and drink e-commerce in 2020
- Established online grocery sites overwhelmed even before lockdown officially begins
- Rewe benefits from consistent focus on improving billa.at while BP announces new partnership with Merkur
- RECOVERY AND OPPORTUNITIES
- Further growth potential despite greater preference amongst local consumers for store-based grocery retailers
- Established grocery retailers likely to continue to drive forward food and drink e-commerce
- Discounter Hofer considers entering the food and drink e-commerce space
- CHANNEL DATA
- Table 191 Food and Drink E-Commerce: Value 2015-2020
- Table 192 Food and Drink E-Commerce: % Value Growth 2015-2020
- Table 193 Food and Drink E-Commerce Forecasts: Value 2020-2025
- Table 194 Food and Drink E-Commerce Forecasts: % Value Growth 2020-2025
- KEY DATA FINDINGS
- 2020 IMPACT
- Ongoing declines for homeshopping but marginal improvement for some categories due to home seclusion trend
- Food and drink homeshopping benefits from stockpiling trend during pandemic
- Home Shopping Europe gains overall leadership with teleshopping channel HSE24
- RECOVERY AND OPPORTUNITIES
- 2020 boost to homeshopping will be short-lived as channel is set for further declines over the forecast period
- Further shift towards e-commerce set to further erode demand for apparel and footwear
- Rural consumer base of frozen food deliveries will gradually wane due to rising urbanisation
- CHANNEL DATA
- Table 195 Homeshopping by Category: Value 2015-2020
- Table 196 Homeshopping by Category: % Value Growth 2015-2020
- Table 197 Homeshopping GBO Company Shares: % Value 2016-2020
- Table 198 Homeshopping GBN Brand Shares: % Value 2017-2020
- Table 199 Homeshopping Forecasts by Category: Value 2020-2025
- Table 200 Homeshopping Forecasts by Category: % Value Growth 2020-2025