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Can the culture of safety and quality in organizations be measured and changed?

Can the culture of safety and quality in organizations be measured and changed?

The importance of having a strong safety and quality culture is increasingly recognized in a wide range of industries, but challenges remain in terms of how to quantify and change it. This ebook presents current literature, research studies, case studies and viewpoints which investigate the conceptualization and measurement of safety and quality culture in the food industry, with a focus on the hospitality industry.


Can the culture of safety and quality in organizations be measured and changed?,Food safety culture - the food inspectors' perspective,Integrating culture and management control: is it oil and water or salad dressing?,Measuring and improving food safety culture in a five-star hotel: a case study,Measuring and improving food safety culture in a large catering company: a case study,Patterns and trends from a quantitative analysis of the Culture Excellence assessment program,Reflections on the theme issue outcomes: can the culture of safety and quality in organizations be measured and changed?,The development of a safety and quality culture assessment tool from a longitudinal, mixed method research journey,The importance of measuring food safety and quality culture: results from a global training survey,The value of food safety culture to the hospitality industry,Triangulation: effective verification of food safety and quality management systems and associated organisational culture

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