Trends and Opportunities in Lodging Research

Trends and Opportunities in Lodging Research

The objective of this e-book is to communicate the latest research findings impacting lodging professionals around the world. While this e-book only presents a small sample of the current research efforts related to the lodging industry, the diversity among the topics demonstrate active research efforts across the discipline. The e-book informs leaders, managers, professionals, researchers, educators and policymakers about the latest research findings to shape the work that they do in an applied way.

“How’d you sleep?” measuring business travelers’ sleep quality and satisfaction in hotels ,Adoption of homesharing platforms: a cross-cultural study,Dual branding: a case study of Wyndham,Guest preferences for service recovery procedures: conjoint analysis,The impact of manager training on employee turnover intentions,Trends and opportunities in lodging research,Using situational crisis communication theory to understand Orlando hotels’ Twitter response to three crises in the summer of 2016

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