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Performance Measurement Beyond Best Practice: Tools for Tomorrow’s Organisation

Performance Measurement Beyond Best Practice: Tools for Tomorrow’s Organisation

As researchers well used to production frontiers of best practice, we were curious about extending the frontiers beyond current best practice and how this could be done. The papers in this ebook all focus on systems and processes to achieve this or how to measure it. The organisations covered range from public sector organisations such as education and health to private for-profits such as banks. We also wanted to explore whether authors could communicate their ideas and findings in a paper of much shorter length than the standard journal article.


A model for gauging the prominence of web-based CSR disclosure,An Ethical Perspective on Performance Measurement in the Public Sector,Case-mix accounting beyond the hospital: Foundations for a customer-perspective in accounting for healthcare,Institutional Entrepreneurship and Management Control Systems,Organizations with changing structures: How to control?,Performance Measurement Beyond Best Practice: Tools for Tomorrow’s Organisation ,Productivity analysis of Australian universities,Reconceptualizing the notion of relations underlying performance measurement models: Implications for research,Stochastic Cost Frontier Analysis – A sensitivity analysis on cost measures,The Governance of Inter-firm Co-development Projects in an Open Innovation Setting,The valuation and pricing of information assets

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