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The 2013 Naples Forum on Service and its efforts to advance service theory and practice

The 2013 Naples Forum on Service and its efforts to advance service theory and practice

The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look for updates at www.naplesforumonservice.it). The environment, the organization and forum settings have been designed to favor co-creation and to foster concrete debate upon service advances in a rigorous but creative manner. The Naples Forum on Service spirit has been granted attention worldwide and the forum discussions as well as publications have a clear direction in the integration of the scientific background of the forum that we believe to be the most promising for future research. In this perspective the Naples Forum on Service is a conference strongly focused to radical research advances, looking for a revival of our disciplines.


Being social for social: a co-creation perspective,Buyer-seller interaction in facility services: emerging paradoxes in the outsourcing approach of Italian municipalities,Organizational learning in an innovation network – enhancing the agency of public service organizations,Prosumer motivations in service experiences,The 2013 Naples Forum on Service and its efforts to advance service theory and practice,The role of balanced centricity in the Spanish creative industries adopting a crowd-funding organisational model,Transcendence for business logics in value networks for sustainable service business

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