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Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms

Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms

The Internet of Things (IoT) is a disruptive technology increasingly influencing the daily life, the business world and even the global economy. In a nutshell, the IoT can be considered a family of technologies whose purpose is to make any type of object, even without a digital nature, a device connected to the Internet, likely to take advantage of all the features owned by the objects born to use the network, like the functionality for monitoring and control. Beyond the attention the IoT applications are receiving for consumers and end users (such as the monitoring of personal health, fitness devices or automation), it is reasonable to expect that most of the value materializes in B2B, especially in the manufacture, distribution, infrastructure management and resources. Finally it results in new consumer products and services available to citizens, but the justification of investment in IoT are found mainly in the industrial environment.

This e-book took inspiration from the observation of this scenario. Its primary research goal has been to investigate both the impact and the role of the IoT on the business process management in terms of promotion of knowledge flow, innovation and competitiveness. Furthermore, the papers selected for this volume aimed at understanding how the IoT fosters innovation within organizations and which implication this phenomenon can have on the competitiveness of the firms and on its business process management.


Business process support for IoT based product-service systems (PSS),Click and drive: consumer attitude to product development. Towards future transformations of the driving experience,Discovering the Internet of Things (IoT) within the business process management: a literature review on technological revitalization,Evaluating the innovation of the Internet of Things: empirical evidence from the Intellectual Capital assessment,Guest Editorial: Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms,Internet of Things and business processes redesign in seaports. The case of Hamburg,Internet of Things: applications and challenges in smart cities. A case study of IBM smart city projects.,Managing adaptive orientation systems for museum visitors from an IoT perspective,Risk of an epidemic impact when adopting the Internet of Things: the role of sector-based resistance,Strategic orientation and information technological turbulence: contingency perspective in SMEs,The bank of things: an empirical investigation on the profitability of the financial services of the future,The Internet of Things in manufacturing innovation processes: development and application of a conceptual framework

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