Global IT Managed Services Market: Size & Forecast with Impact Analysis of COVID-19 (2021-2025)

The report titled “Global IT Managed Services Market: Size & Forecast with Impact Analysis of COVID-19 (2021-2025)”, provides an in depth analysis of the global IT managed services market by value, by type, by deployment model, by enterprise size, by end-user, by region, etc. The report provides a regional analysis of the IT managed services market, including the following regions: North America (The US, and Rest of North America); Europe (Germany, UK, France, Spain, Italy, and Rest of Europe); Asia Pacific (China, India, Japan, and Rest of Asia Pacific); Middle East & Africa; and Latin America. The report also provides a detailed analysis of the COVID-19 impact on the IT managed services market.

The report also assesses the key opportunities in the market and outlines the factors that are and will be driving the growth of the industry. Growth of the overall global IT managed services market has also been forecasted for the period 2021-2025, taking into consideration the previous growth patterns, the growth drivers and the current and future trends.

The global IT managed services market is fragmented with many major market players operating worldwide. The key players of the IT managed services market are IBM Corporation, Cisco Systems, Inc., Fujitsu Limited, Accenture plc are also profiled with their financial information and respective business strategies.

Country Coverage

North America
Europe
Asia Pacific
Middle East & Africa
Latin America

Company Coverage

IBM Corporation
Cisco Systems, Inc.
Fujitsu Limited
Accenture plc

Executive Summary

A managed service provider (MSP) is an outsourced third-party company that deliver services to manage IT systems for organizations, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises. The major benefits of using an MSP include cost-effectiveness; access to highly specialized level of services; and deep expertise to match the businesses’ IT infrastructure complexity.

IT managed services can be defined as the practice of outsourcing a wide range of IT services to a Managed Services Provider (MSP), with responsibilities ranging from specific on-demand response to coverage of almost all IT duties. These services majorly include responsibilities, such as remote monitoring, security services, configuration and management of cloud services, and communication support. IT managed services can significantly increase IT efficiency, improve uptime management, reduce in-house overhead, improve cyber security, and lead to proactive monitoring and issue fixing.

The IT managed services market can be segmented on the basis of type, deployment model, enterprise size, and end-user.

The global IT managed services market has increased significantly during the year 2020 and projections are made that the market would rise in the next four years i.e. 2021-2025 tremendously. The IT managed services market is expected to increase due to surge in adoption of cloud, widespread adoption of being your own device (BYOD), rising security and compliance risks, rising demand to reduce administration and maintenance costs, escalating demand for managed services from manufacturing sector, development of IT-as-a-Service (ITaaS), rising application in energy and utility sectors, etc. Yet the market faces some challenges such as lack of expertise, security concerns, etc.


1. Executive Summary
2. Introduction
2.1 Managed Service Providers (MSPs): An Overview
2.1.1 Benefits of Using an MSP
Table 1: Benefits of Using an MSP
2.2 IT Managed Services: An Overview
2.2.1 Evolution of IT Managed Services
Table 2: Evolution of IT Managed Services
2.2.2 Benefits of Using IT Managed Services
Table 3: Benefits of Using IT Managed Services
2.2.3 Types of IT Managed Services
Table 4: Types of IT Managed Services
2.3 IT Managed Services Segmentation: An Overview
2.3.1 IT Managed Services Segmentation by Type
Table 5: IT Managed Services Segmentation by Type
2.3.2 IT Managed Services Segmentation
Table 6: IT Managed Services Segmentation
3. Global Market Analysis
3.1 Global IT Managed Services Market: An Analysis
3.1.1 Global IT Managed Services Market by Value
Table 7: Global IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.1.2 Global IT Managed Services Market by Type (Managed Data Center and Infrastructure, Managed Security, Managed Communications, Managed Network, Managed Mobility, and Others)
Table 8: Global IT Managed Services Market by Type; 2020 (Percentage, %)
3.1.3 Global IT Managed Services Market by Deployment Model (On-premise and Cloud)
Table 9: Global IT Managed Services Market by Deployment Model; 2020 (Percentage, %)
3.1.4 Global IT Managed Services Market by Enterprise Size (Large Enterprises, and Small and Medium Enterprises (SMEs)
Table 10: Global IT Managed Services Market by Enterprise Size; 2020 (Percentage, %)
3.1.5 Global IT Managed Services Market by End-User (IT and Telecom, BFSI, Healthcare, Energy and Utilities, Media & Entertainment, Manufacturing, Consumer Goods and Retail, Education, and Others)
Table 11: Global IT Managed Services Market by End-User; 2020 (Percentage, %)
3.1.6 Global IT Managed Services Market by Region (North America, Europe, Asia Pacific, Middle East & Africa, and Latin America)
Table 12: Global IT Managed Services Market by Region; 2020 (Percentage, %)
3.2 Global IT Managed Services Market: Type Analysis
3.2.1 Global IT Managed Data Center and Infrastructure Services Market by Value
Table 13: Global IT Managed Data Center and Infrastructure Services Market by Value; 2020-2025 (US$ Billion)
3.2.2 Global IT Managed Security Services Market by Value
Table 14: Global IT Managed Security Services Market by Value; 2020-2025 (US$ Billion)
3.2.3 Global IT Managed Communication Services Market by Value
Table 15: Global IT Managed Communication Services Market by Value; 2020-2025 (US$ Billion)
3.2.4 Global IT Managed Network Services Market by Value
Table 16: Global IT Managed Network Services Market by Value; 2020-2025 (US$ Billion)
3.2.5 Global IT Managed Mobility Services Market by Value
Table 17: Global IT Managed Services Mobility Market by Value; 2020-2025 (US$ Billion)
3.2.6 Global Other IT Managed Services Market by Value
Table 18: Global Other IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.3 Global IT Managed Services Market: Deployment Model Analysis
3.3.1 Global On-premise IT Managed Services Market by Value
Table 19: Global On-premise IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.3.2 Global Cloud IT Managed Services Market by Value
Table 20: Global Cloud IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.4 Global IT Managed Services Market: Enterprise Size Analysis
3.4.1 Global Small and Medium Enterprises (SMEs) IT Managed Services Market by Value
Table 21: Global Small and Medium Enterprises (SMEs) IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.4.2 Global Large Enterprises IT Managed Services Market by Value
Table 22: Global Large Enterprises IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5 Global IT Managed Services Market: End-user Analysis
3.5.1 Global IT and Telecom IT Managed Services Market by Value
Table 23: Global IT and Telecom IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.2 Global Banking, Financial Services, and Insurance (BFSI) IT Managed Services Market by Value
Table 24: Global Banking, Financial Services, and Insurance (BFSI) IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.3 Global Healthcare IT Managed Services Market by Value
Table 25: Global Healthcare IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.4 Global Energy and Utilities IT Managed Services Market by Value
Table 26: Global Energy and Utilities IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.5 Global Media and Entertainment IT Managed Services Market by Value
Table 27: Global Media and Entertainment IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.6 Global Manufacturing IT Managed Services Market by Value
Table 28: Global Manufacturing IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.7 Global Consumer Goods and Retail IT Managed Services Market by Value
Table 29: Global Consumer Goods and Retail IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.8 Global Education IT Managed Services Market by Value
Table 30: Global Education IT Managed Services Market by Value; 2020-2025 (US$ Billion)
3.5.9 Global Others IT Managed Services Market by Value
Table 31: Global Others IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4. Regional Market Analysis
4.1 North America IT Managed Services Market: An Analysis
4.1.1 North America IT Managed Services Market by Value
Table 32: North America IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.1.2 North America IT Managed Services Market by Region (The US and Rest of North America)
Table 33: North America IT Managed Services Market by Region; 2020- (Percentage, %)
4.1.3 The US IT Managed Services Market by Value
Table 34: The US IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.1.4 The US IT Managed Services Market by Type (Managed Data Center and Infrastructure, Managed Security, Managed Communication, Managed Network, Managed Mobility, and Others)
Table 35: The US IT Managed Services Market by Type; 2020 (Percentage, %)
4.1.5 The US IT Managed Services Type Market by Value
Table 36: The US IT Managed Services Type Market by Value; 2020-2025 (US$ Billion)
4.1.6 Rest of North America IT Managed Services Market by Value
Table 37: Rest of North America IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2 Europe IT Managed Services Market: An Analysis
4.2.1 Europe IT Managed Services Market by Value
Table 38: Europe IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.2 Europe IT Managed Services Market by Region (Germany, UK, France, Russia, Spain, Italy, and Rest of Europe)
Table 39: Europe IT Managed Services Market by Region; 2020 (Percentage, %)
4.2.3 Germany IT Managed Services Market by Value
Table 40: Germany IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.4 UK IT Managed Services Market by Value
Table 41: UK IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.5 France IT Managed Services Market by Value
Table 42: France IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.6 Russia IT Managed Services Market by Value
Table 43: Russia IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.7 Spain IT Managed Services Market by Value
Table 44: Spain IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.8 Italy IT Managed Services Market by Value
Table 45: Italy IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.2.9 Rest of Europe IT Managed Services Market by Value
Table 46: Rest of Europe IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.3 Asia Pacific IT Managed Services Market: An Analysis
4.3.1 Asia Pacific IT Managed Services Market by Value
Table 47: Asia Pacific IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.3.2 Asia Pacific IT Managed Services Market by Region (China, Japan, India, and Rest of Asia Pacific)
Table 48: Asia Pacific IT Managed Services Market by Region; 2020 (Percentage, %)
4.3.3 China IT Managed Services Market by Value
Table 49: China IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.3.4 Japan IT Managed Services Market by Value
Table 50: Japan IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.3.5 India IT Managed Services Market by Value
Table 51: India IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.3.6 Rest of Asia Pacific IT Managed Services Market by Value
Table 52: Rest of Asia Pacific IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.4 Middle East & Africa IT Managed Services Market: An Analysis
4.4.1 Middle East & Africa IT Managed Services Market by Value
Table 53: Middle East & Africa IT Managed Services Market by Value; 2020-2025 (US$ Billion)
4.5 Latin America IT Managed Services Market: An Analysis
4.5.1 Latin America IT Managed Services Market by Value
Table 54: Latin America IT Managed Services Market by Value; 2020-2025 (US$ Billion)
5. Impact of COVID-19
5.1 Impact of COVID-19
5.1.1 Impact of COVID-19 on IT Managed Services
5.1.2 Impact of COVID-19 on Small and Medium Businesses (SMBs)
5.1.3 Post COVID-19 Scenario
6. Market Dynamics
6.1 Growth Driver
6.1.1 Surge in Adoption of Cloud
Table 55: Global Spending on Cloud IT Infrastructure; 2017-2024 (US$ Billion)
6.1.2 Widespread Adoption of Bring Your Own Device (BYOD)
Table 56: Global BYOD Market; 2015-2022 (US$ Billion)
6.1.3 Rising Security and Compliance Risks
Table 57: The US Cybercrime Complaints Received and Cybercrimes Losses Reported; 2016-2020 (Thousand and US$ Billion)
6.1.4 Rising Demand to Reduce Administration and Maintenance Costs
6.1.5 Escalating Demand for Managed Services from Manufacturing Sector
6.1.6 Development of IT-as-a-Service (ITaaS)
6.1.7 Rising Application in Energy and Utility Sectors
6.2 Challenges
6.2.1 Lack of Expertise
6.2.2 Security Concerns
6.3 Market Trends
6.3.1 SMBs Turning to MSPs to Digitally Transform
Table 58: Global Small and Medium Business (SMB) IT Spending; 2018-2023 (US$ Billion)
6.3.2 Increasing Use of Big Data and Analytics
Table 59: Global Big Data Market; 2018-2025 (US$ Billion)
6.3.3 Surge in Adoption of Internet of Things (IoT)
Table 60: Global Number of Internet of Things (IoT) Devices Connections; 2018-2022 (Billion)
6.3.4 Rising Dependence on Automation
6.3.5 Application Uptime and Data Preservation Imperatives
6.3.6 Desktop-as-a-Service (DaaS)
6.3.7 Leveraging Artificial Intelligence (AI) in Managed Services
6.3.8 Internet of Behaviors (IoB)
6.3.9 Meeting the Needs of Remote Workforces
7. Competitive Landscape
7.1 Global IT Managed Services Market Players: A Financial Comparison
Table 61: Global IT Managed Services Market Players: A Financial Comparison; 2020
7.2 Global IT Managed Services Market Players: Key Comparison
Table 62: Global IT Managed Services Market Players: Key Comparison
7.3 Global IT Managed Services Market Players: Product Category Comparison
Table 63: Global IT Managed Services Market Players: Product Category Comparison
8. Company Profiles
8.1 IBM Corporation
8.1.1 Business Overview
8.1.2 Financial Overview
Table 64: IBM Corporation Revenue; 2016-2020 (US$ Billion)
Table 65: IBM Corporation Revenue by Segments; 2020 (Percentage, %)
Table 66: IBM Corporation Revenue by Region; 2020 (Percentage, %)
8.1.3 Business Strategy
8.2 Cisco Systems, Inc.
8.2.1 Business Overview
8.2.2 Financial Overview
Table 67: Cisco Systems, Inc. Revenue; 2016-2020 (US$ Billion)
Table 68: Cisco Systems, Inc. Revenue by Product and Service; 2020 (Percentage, %)
Table 69: Cisco Systems, Inc. Revenue by Region; 2020 (Percentage, %)
8.2.3 Business Strategy
8.3 Fujitsu Limited
8.3.1 Business Overview
8.3.2 Financial Overview
Table 70: Fujitsu Limited Revenue; 2016-2020 (US$ Billion)
Table 71: Fujitsu Limited Revenue by Segments; 2020 (Percentage, %)
8.3.3 Business Strategy
8.4 Accenture plc
8.4.1 Business Overview
8.4.2 Financial Overview
Table 72: Accenture plc Revenues; 2016-2020 (US$ Billion)
Table 73: Accenture plc Revenues by Industry Groups; 2020 (Percentage, %)
Table 74: Accenture plc Revenues by Region; 2020 (Percentage, %)
8.4.3 Business Strategy

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