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Buyback and Trade-in Program Market Overview and Program Assessment

Buyback and Trade-in Program Market Overview and Program Assessment

This new report from Compass Intelligence explores the area of device reclamation via buyback and trade in programs.The 2015 Buyback and Trade-in Program Market Overview and Program Assessmentevaluates the state of the device reclamation market and provides ratings and rankings for several vendor program. Included in this 60-page report is survey feedback around phone recycling/trade ins, industry insights and program details. Vendors evaluated in the report include the top four carriers (AT&T, Sprint, T-Mobile and Verizon), retailers such as Amazon, Best Buy, Target, Walmart and other companies like ecoATM, Apple and Gazelle. The report also rates (and ranks) these buyback programs based on user feedback, customer experience, mystery shopping and other secondary source metrics.


Introduction/Background
Survey Feedback
BigFour Carrier In-StoreAssessment
Big FourCarrier Online Assessment
Big FourCarrier Overall Scoring and Ranking
Retailer In-StoreAssessment
Retailer In-Store Scoring and Ranking
Online Retailer Assessment
Online Retailer Scoring and Ranking
Final Thoughts
Methodology and Definition
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