Web Real-Time Communication (WebRTC) Solutions Market, by Type (Services [Consulting Service, Implementation Service, Integration Service and Maintenance Service] and Solution), by Deployment (Hybrid Cloud, Private Cloud and Public Cloud), by Application

Web real-time communication is a free and open-source project that offers browser-based applications, voice communications, video calls, file sharing, and eliminating need for software plug-ins for the browser. WebRTC utilizes simple JavaScript application program interfaces (APIs), in order to provide real-time communication to mobile applications and browsers. Furthermore, it makes it easy to incorporate into commercial products and pose it as an attractive option for solution providers. WebRTC finds major applications in conferencing to collaborate with suppliers and partners, in medicine to communicate with patients, for marketing to contact and maintain relationships with customers from remote places, and for job interviews to schedule, implement, and take follow up of interview procedure.

Market Dynamics

Increasing focus on augmenting customer experience in various industry verticals such as retail, public sector, banking, financial services, and insurance, (BFSI), and healthcare has potential for WebRTC applications. WebRTC offers short, efficient, and convenient customer interaction in real-time that improves customer experience at all customer interaction points. Along with this, internal communication within different verticals of an organization are upgrading their communication systems with advanced, real-time communication. They are shifting from telephone system to private branch exchange (PBX) to real-time communication. WebRTC supports audio and video calling services and real-time text messaging.

The revolution in the field of 4G and 5G network has increased the number of internet and social networking users worldwide. This, in turn, has increased traffic on web browser and several other online portals that are accessed through smartphones and tablets. According to Internet Live Stats, number of internet users increased by 7.9% in 2014 to reach 2.9 billion. According to the same source, active number of social media users crossed 2 billion in 2014. Thus, growing internet penetration and increasing social network users are expected to fuel the market growth in the near future.

Market Taxonomy

This report segments the global web real-time communication (WebRTC) solutions market on the basis of type, deployment, application, vertical and region. On the basis of type, the global WebRTC solutions market is segmented into Service (Consulting Service, Implementation Service, Integration Service and Maintenance Service) and Solution. On the basis of Deployment, the market is segmented into Hybrid Cloud, Private Cloud and Public Cloud. On the basis of Application, the market is segmented into Gaming, Social Networking, Video Conferencing, Voice Calling and Others. On the basis of Vertical BFSI, Energy & Utility, Healthcare Sector, IT & Telecom, Manufacturing Industry, Media & Entertainment, Public Sector, Retail and Transportation & Logistic Sector. On the basis of region, the market is segmented into North America, Latin America, Europe, Middle East & Africa (MEA) and Asia Pacific.

Key features of the study:

• This report provides an in-depth analysis of the Global web real-time communication (WebRTC) solutions market and provides market size (US$ Million) and Compound Annual Growth Rate (CAGR %) for the forecast period (2019 – 2027), considering 2018 as the base year
• It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
• This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
• It profiles leading players in the web real-time communication (WebRTC) solutions market based on the following parameters – regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
• Key companies covered as a part of this study Avaya Inc., Twilio, Inc., Google Inc., Plivo Inc., Cisco Systems, Inc., AT&T Inc., IBM Corporation, Mitel Networks Corporation, Huawei Technologies Co., Ltd., TokBox Inc., and Ericsson.
• Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology up-gradation, market expansion, and marketing tactics
• The global web real-time communication (WebRTC) solutions market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
• Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global web real-time communication (WebRTC) solutions market

Detailed Segmentation:

• Global web real-time communication (WebRTC) solutions Market, By Type:
• Service
• Consulting Service
• Implementation Service
• Integration Service
• Maintenance Service
• Solution
• Global web real-time communication (WebRTC) solutions Market, By Vertical:
• BFSI Sector
• Public Sector
• Manufacturing Sector
• Transportation Sector
• Healthcare Sector
• Media & Entertainment Sector
• IT & Telecom
• Retail
• Energy & Utility
• Global web real-time communication (WebRTC) solutions Market, By Deployment Model:
• Public Cloud
• Private Cloud
• Hybrid Cloud
• Global web real-time communication (WebRTC) solutions Market, By Application:
• Social Networking
• Gaming
• Voice Calling
• Video Conferencing
• Other Applications
• Global web real-time communication (WebRTC) solutions Market, By Region:
• North America
• Latin America
• Europe
• Asia Pacific
• Middle East & Africa (MEA)
• Company Profiles
• AT&T Inc.*
• Company Overview
• Product Portfolio
• Financial Performance
• Key Strategies
• Recent Developments
• Future Plans
• Avaya Inc.
• Cisco Systems, Inc.
• Ericsson
• Google Inc.
• Huawei Technologies Co.
• IBM Corporation
• TokBox Inc.
• Mitel Networks Corporation
• Plivo Inc.
• Twilio, Inc.

*Browse all the market data tables and figures on "Global Web Real-Time Communication (WebRTC) Solutions Market - Forecast to 2027”