The provision of a service by one division of an organization where that service is present in more than one division of the organization is known as a shared service. As a result, the service's financing and resources are shared, and the department that provides the service effectively turns into an internal service provider. Shared services, which meet the needs of several business divisions within the firm, are backed by IT and IT services. Shared services may also comprise a variety of business operations and IT procedures, as well as coming from different geographical locations. The main goal of shared services is to give each business division the ability to concentrate its limited resources on tasks that advance its operational objectives.
Market Dynamics
The global shared service market is anticipated to grow in importance over the course of the forecast period due to the need to reduce costs across all activities and resources. Companies are cutting their product margins to stay competitive in the market, and to make up the difference, they're striving to cut operating costs by pooling their resources across all of their many industries and geographies. A centralized service that offers benefits such as service sharing can be used. Accuracy, punctuality, aggregation of similar work across business divisions, and other standardized services. As a result, over the course of the forecast period, an increased focus on cost reduction is anticipated to fuel market expansion for shared services globally.
Key features of the study:
- This report provides an in-depth analysis of the Global Shared Services Market size (US$ Billion) and compound annual growth rate (CAGR %) for the forecast period 2025-2032, considering 2024 as the base year
- It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
- This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, regional outlook, and competitive strategies adopted by the leading market players
- It profiles leading players in the Global Shared Services Market based on the following parameters - company overview, financial performance, product portfolio, geographical presence, market capital, key developments, strategies, and future plans
- Companies covered as a part of this study are Infosys Limited, SAP, HCL, EXL, Atos SE, Accenture, Genpact, IBM Corporation, Oracle Corporation, Cognizant, Capgemini SE, and Tata Consultancy Services Limited and Others.
- Insights from this report would allow marketers and management authorities of companies to make informed decisions regarding future product launches, product upgrades, market expansion, and marketing tactics
- Global Shared Services market report caters to various stakeholders in this industry including investors, suppliers, managed service providers, third-party service providers, distributors, new entrants, and value-added resellers
- Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the Global Shared Services market.
- Global Shared Services Market, By Component:
- Software
- Services
- Consulting
- Integration
- Maintenance
- Global Shared Services Market, By End-use:
- Banking, Financial services and Insurance (BFSI)
- Media and Entertainment
- Manufacturing
- Healthcare
- IT and Telecom
- Retail & Hospitality
- Others
- Global Shared Services Market, By Deployment:
- Cloud
- On Premise
- Global Shared Services Market, By Region:
- North America
- Latin America
- Europe
- Asia Pacific
- Middle East
- Africa
- Company Profiles
- Infosys Limited
- SAP SE
- HCL
- EXL
- Atos SE
- Accenture
- Genpact
- IBM Corporation
- Oracle Corporation
- Cognizant
- Capgemini SE
- Tata Consultancy Services Limited.
- Others
- 1. Research Objectives and Assumptions
- Research Objectives
- Assumptions
- Abbreviations
- 2. Market Purview
- Report Description
- Market Definition and Scope
- Executive Summary
- Market Snippet, By Component
- Market Snippet, By End-use
- Market Snippet, By Deployment
- Market Snippet, By Region
- Coherent Opportunity Map (COM)
- 3. Market Dynamics, Regulations, and Trends Analysis
- Market Dynamics
- Drivers
- Growing emphasis on cost reduction in overall operations
- Rising demand for innovative solutions to enhance customer service
- Restraints
- Challenges regarding data security and threat of leakage of sensitive data
- Emergence of alternative technologies like artificial intelligence (AI) and machine learning (ML)
- Market Opportunities
- Growing demand for shared services in the developing economies
- Regulatory Scenario
- Industry Trend
- Merger and Acquisitions
- New system Launches/Approvals
- Impact of COVID-19 Pandemic
- 4. Global Shared Services Market, By Component, 2020-2032, (US$ Billion)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 – 2032
- Segment Trends Market Share Analysis, 2025 and 2032 (%)
- Software
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Consulting
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Integration
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Maintenance
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- 5. Global Shared Services Market, By End-use, 2020-2032, (US$ Billion)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 – 2032
- Segment Trends Market Share Analysis, 2025 and 2032 (%)
- Banking, Financial services and Insurance (BFSI)
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Media and Entertainment
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Manufacturing
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Healthcare
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- IT and Telecom
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Retail & Hospitality
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- Others
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- 6. Global Shared Services Market, By Deployment, 2020-2032, (US$ Billion)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 – 2032
- Segment Trends Market Share Analysis, 2025 and 2032 (%)
- Cloud
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- On Premise
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(US$ Bn)
- 7. Global Shared Services Market, By Region, 2020-2032, (US$ Billion)
- Introduction
- Market Share Analysis, By Country, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, For Country 2021–2032
- Country Trends
- North America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Component, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By End-use, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032, (US$ Billion)
- U.S.
- Canada
- Europe
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Component, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By End-use, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032, (US$ Billion)
- Germany
- U.K.
- France
- Italy
- Spain
- Russia
- Rest of Europe
- Asia Pacific
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Component, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By End-use, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032, (US$ Billion)
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Latin America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Component, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By End-use, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032, (US$ Billion)
- Brazil
- Mexico
- Rest of Latin America
- Middle East & Africa
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Component, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By End-use, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032, (US$ Billion)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032, (US$ Billion)
- South Africa
- GCC Countries
- Rest of the Middle East & Africa
- 8. Competitive Landscape
- Company Profiles
- Infosys Limited
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- SAP SE
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- HCL
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- EXL
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Atos SE
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Accenture
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Genpact
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- IBM Corporation
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Oracle Corporation
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Cognizant.
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Capgemini SE
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Tata Consultancy Services Limited
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Others
- Company Overview
- Product Portfolio
- Financial Performance
- Recent Developments/Updates
- Analyst Views
- 9. Section
- References
- Research Methodology
- About us and Sales Contact
- *Browse 60 market data tables and 40 figures on Global Shared Services Market - forecast to 2032”.
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