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Business Services Market Share 2015

Business Services Market Share 2015

The balance of power is changing in the US business services market, as Telcos struggle to hold their legacy base, while cable companies and systems integrators chip-away at their share.  As with any mature, slow-growth business holding or increasing market share often requires investment, price concessions, and tougher marketing.  New entrants in the business telecom market are gaining the upper hand on marketing, leveraging their flexibility and new solutions to encourage businesses to switch.  This report, Business Services Market Share 2015, provides a detailed assessment of market share within the US Business Services market.  The report provides a historical – quarterly and annual – measures of company market share at the total US business market level, along with market shares at the service (voice, data, video), strata (retail/wholesale, small, medium, large businesses) and sub-service level (broadband, PL, IP, Ethernet, IP Application).  We also provide select five year forecasts of industry revenues and an assessment of how company market shares will change over time.


1 EXECUTIVE SUMMARY
1.1 US Market: Competitive Battle
1.2 Environment
1.3 Market Share Summary
1.4 Report Structure
2 BACKGROUND
2.1 Definitions
2.2 Service Revenue Trends
2.3 Business Strata
2.4 Telco Incumbents
2.4.1 AT&T
2.4.2 Verizon
2.4.3 Sprint
2.4.4 Other Wireline Carriers
2.5 Cable/MSO Business Progress
2.6 Competition
3 TECHNOLOGY TRENDS
3.1 Fiber to Businesses
3.2 Point-to-Point Services
3.3 Ethernet
3.4 TDM Migration
3.5 Wireless Backhaul
3.6 Cable Business Networks
3.7 Cloud Computing and Hosting
4 BUSINESS SERVICES
4.1 Business Voice Services
4.2 Business Data Services
4.3 Business Video Services
5 MARKET SHARE
5.1 Summary
5.2 Methodology
5.3 Market Share
5.3.1 Business Services Revenues and Market Share
5.3.2 Voice, Data, Video Business Services Revenues and Market Share
5.3.3 Business Services Revenues by Strata (S,M,L) and Market Share
5.3.4 Retail and Wholesale Business Services Revenues and Market Share
FIGURES
Figure I-1 US Business Services Retail Market Share, 2010, 2014 (%)
Figure I-2 Report Segmentation
Figure II-1 Telecom Services Framework
Figure II-2 US Wireline & Wireless Revenues, 2003-2013 ($Billions)
Figure II-3 US Wireless Revenues by Service, 2003, 2013 (% of Total)
Figure II-4 US Telecom Revenue by Market: Consumer, Business (Voice, Data, Wireless), 2014 ($Billions)
Figure II-5 Mobile Telephone Service Trends, 2006-2012
Figure II-6 Business Revenue Market Share, 2010, 2014
Figure II-7 Business Services Revenue: Voice, Data, Video, 2010, 2014
Figure II-8 Business Services Revenue by Strata: 2010, 2014
Figure II-9 US Channels and Marketing
Figure II-10 Business Sales Channels
Figure II-11 US Basic Phone Subscribers, 1998-2012
Figure II-12 US High Speed Data Subscribers, 1997-2012
Figure III-1 PON HFC Architecture
Figure III-2 Point-to-Point Architecture
Figure III-3 E-LAN Network
Figure III-4 Carrier Ethernet TDM Integration
Figure III-5 Wireless Backhaul Business District
Figure III-6 Carrier Ethernet for Mobile Backhaul
Figure III-7 Metro Optical and IP/MPLS Networks
Figure III-8 Cloud Computing
Figure IV-1 Business Voice Revenues, 2010-2018 ($Billions)
Figure IV-2 Business Voice (TDM, VoIP) Revenues, 2010-2018 ($Billions)
Figure IV-3 Business Data Revenues, 2010-2018 ($Billions)
Figure IV-4 Business Data (BB, PL) Revenues, 2010-2018 ($Billions)
Figure IV-5 Business Data (IP, Ethernet) Revenues, 2010-2018 ($Billions)
Figure IV-6 Business Data (Other) Revenues, 2010-2018 ($Billions)
Figure IV-7 Business Video Revenues, 2010-2018 ($Billions)
Figure V-1 US Business Services Market Share, 2014 (%)
Figure V-2 CMR Tracking and Forecasting Process
TABLES
Table I-1 Business and Consumer Service Definitions
Table II-1 Telecom Services Definitions
Table II-2 Business Segment Characteristics
Table II-3 Business Segment Functional Requirements
Table V-1 Business Revenues by Company, 2010- 2014 ($Millions)
Table V-2 Business Services Market Share by Company, 2010-2014 (%)
Table V-3 Voice Revenues by Company, 2010- 2014 ($Millions)
Table V-4 Voice Services Market Share by Company, 2010-2014 (%)
Table V-5 Data Revenues by Company, 2010- 2014 ($Millions)
Table V-6 Data Services Market Share by Company, 2010-2014 (%)
Table V-7 Video Revenues by Company, 2010- 2014 ($Millions)
Table V-8 Video Services Market Share by Company, 2010-2014 (%)
Table V-9 Small Business Revenues by Company, 2010- 2014 ($Millions)
Table V-10 Small Business Services Market Share by Company, 2010-2014 (%)
Table V-11 Medium Business Revenues by Company, 2010- 2014 ($Millions)
Table V-12 Medium Business Services Market Share by Company, 2010-2014 (%)
Table V-13 Enterprise Business Revenues by Company, 2010- 2014 ($Millions)
Table V-14 Enterprise Business Services Market Share by Company, 2010-2014 (%)
Table V-15 Retail Business Revenues by Company, 2010- 2014 ($Millions)
Table V-16 Retail Business Services Market Share by Company, 2010-2014 (%)
Table V-17 Wholesale Revenues by Company, 2010- 2014 ($Millions)
Table V-18 Wholesale Services Market Share by Company, 2010-2014 (%)

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