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Europe IT Services Market Report 2017 Including: Hardware Support Services, Software And BPO Services, Cloud Services Covering: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Europe IT Services Market Report 2017 Including: Hardware Support Services, Software And BPO Services, Cloud Services Covering: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Europe’s information technology services market is expected to grow from around $290 billion in 2016 to around $318 billion in 2020 at a compound annual growth rate (CAGR) of slightly over 2.3%, whereas the global IT services market is expected to grow at a CAGR of around 4.7% in the forecast period.

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Description

Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The IT services global market report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography. It places the market within the context of the wider IT services market, and compares it with other markets.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
  • Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
  • Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
  • The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.
Scope

Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services

Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Countries: UK, Germany, France, Italy, Spain, Russia

Regions: Europe

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.


1. Information Technology Services Market Characteristics
2. Europe’s Information Technology Services Market
2.1. Europe’s Information Technology Services Market
2.1.1. Europe’s Information Technology Services Market Overview
2.1.2. Europe’s Information Technology Services Historic Market, 2012- 2016
2.1.3. Europe Information Technology Services Forecast Market, 2016- 2020
2.1.4. Europe Market Size By Segment
Hardware Support Services
Software and BPO Services
Cloud Services
2.1.5. European Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
Cloud Services
Software and BPO Services
Hardware Support Services
2.2. Europe Information Technology Services Market: Country Analysis
2.3. UK Information Technology Services Market
2.3.1. UK Information Technology Services Market Overview
2.3.2. UK Information Technology Services Historic Market, 2012- 2016
2.3.3. UK Information Technology Services Forecast Market, 2016- 2020
2.3.4. UK Market Size By Segment
Hardware Support Services
Cloud Services
Software and BPO Services
2.3.5. UK Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
Cloud Services
Software and BPO Services
Hardware Support Services
2.3.6. UK Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020
2.3.7. UK Information Technology Services Market Size Versus Internet Hosts, 2012-2020
2.4. Germany Information Technology Services Market
2.4.1. Germany Information Technology Services Market Overview
2.4.2. Germany Information Technology Services Historic Market, 2012- 2016
2.4.3. Germany Information Technology Services Forecast Market, 2016- 2020
2.4.4. Germany Market Size By Segment
Hardware Support Services
Software and BPO Services
Cloud Services was the third largest segment in the
2.4.5. Germany Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
Cloud Services
Software and BPO Services
Hardware Support Services
2.4.6. Germany Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020
2.4.7. Germany Information Technology Services Market Size Versus Internet Hosts, 2012-2020
2.5. France Information Technology Services Market
2.5.1. France Information Technology Services Market Overview
2.5.2. France Information Technology Services Historic Market, 2012- 2016
2.5.3. France Information Technology Services Forecast Market, 2016- 2020
2.5.4. France Market Size By Segment
Hardware Support Services
Software and BPO Services
Cloud Services
2.5.5. France Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
Cloud Services
Software and BPO Services
Hardware Support Services
2.5.6. France Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020
2.5.7. France Information Technology Services Market Size Versus Internet Hosts, 2012-2020
2.6. Italy Information Technology Services Market
2.6.1. Italy Information Technology Services Market Overview
2.6.2. Italy Information Technology Services Historic Market, 2012- 2016
2.6.3. Italy Information Technology Services Forecast Market, 2016- 2020
2.6.4. Italy Market Size By Segment
Hardware Support Services
Software and BPO Services
Cloud Services
2.6.5. Italy Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
2.6.6. Italy Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020
2.6.7. Italy Information Technology Services Market Size Versus Internet Hosts, 2012-2020
2.7. Spain Information Technology Services Market
2.7.1. Spain Information Technology Services Market Overview
2.7.2. Spain Information Technology Services Historic Market, 2012- 2016
2.7.3. Spain Information Technology Services Forecast Market, 2016- 2020
2.7.4. Spain Market Size By Segment
Hardware Support Services
Software and BPO Services
Cloud Services
2.7.5. Spain Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
2.7.6. Spain Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020
2.7.7. Spain Information Technology Services Market Size Versus Internet Hosts, 2012-2020
2.8. Russia Information Technology Services Market
2.8.1. Russia Information Technology Services Market Overview
2.8.2. Russia Information Technology Services Historic Market, 2012- 2016
2.8.3. Russia Information Technology Services Forecast Market, 2016- 2020
2.8.4. Russia Market Size By Segment
Hardware Support Services
Software and BPO Services
Cloud Services
2.8.5. Russia Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
2.8.6. Russia Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020
2.8.7. Russia Information Technology Services Market Size Versus Internet Hosts, 2012-2020
3. Information Technology Services Market Global Context
3.1. Historic Market Growth
Drivers of the Market
Emerging Markets Growth
Technology Development
B2B & B2C Mobility
High Valuations of Information Technology Companies
Restraints on the Market
Multinational Operations Difficulties
High R&D Expenditure
3.2. Forecast Market Growth
Drivers of the Market
Economic Growth
Smart Cities
Government Initiatives
Internet of Things (IoT)
Digital Advertising Revenues Increasing
Restraints on the Market
Interest Rate Increases
Infrastructural Barriers
Reduction in Free Trade
4. Porters Five Forces Model
Bargaining Power of Buyers
Bargaining Power of Suppliers
Threat of New Entrants
Threat of Substitutes
Industry Competition
5. PESTLE Analysis
Political
Economic
Technological
Environmental
Social
Legal
6. Information Technology Services Market Segmentation
6.1. Global Segmentation
Hardware Support Services
Software and BPO Services
Cloud Services
Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020
Cloud Services
Software and BPO Services
Hardware Support Services
6.2. Hardware Support Services
6.2.1. Market Characteristics
6.2.2. Market Trends And Strategies
Software Products Integration
Growing Demand For Cloud Data Recovery
Software Installations Automation
Single to Multiple Services Shift
6.3. Software And BPO Services
6.3.1. Market Characteristics
6.3.2. Market Trends And Strategies
Cloud/Software As A Service (Saas)
Virtualization
Data Analytics For Gaining Insights
Software Artificial Intelligence (AI) and Automation
Robotics In Business Process Outsourcing
ITIL/ISO Certifications In The IT Industry
6.4. Cloud Services
6.4.1. Market Characteristics
6.4.2. Market Trends And Strategies
Growing Demand of Hybrid Cloud
Faster Data Processing
Cloud As A Service
Green Data Centers
7. Information Technology Services Market Regional And Country Analysis
7.1. Global Information Technology Services Market, 2016, By Region
7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region
7.3. Information Technology Services Market, 2016, By Country
7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country
8. Global Information Technology Services Market Comparison with Macro Economic Factors
8.1. Information Technology Services Market Size, Percentage Of GDP, Global
8.2. Per Capita Average Information Technology Services Expenditure, Global
9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries
9.1. Information Technology Services Market Size, Percentage Of GDP, By Country
9.2. Per Capita Average Information Technology Services Expenditure, By Country
9.3. Per Household Average Information Technology Services Expenditure, By Country
10. Information Technology Services Indicators Comparison
10.1. Internet Penetration, By Country, 2016
10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016
10.3. Internet Hosts, By Country, 2016
10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016
10.5. Number Of Registered Domains, By Country, 2016, Millions
10.6 Number Of Registered Businesses, By Country, 2016, Millions
10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016
11. Information Technology Services Market Competitive Landscape
11.1. Company Profiles
11.2. IBM
11.2.1. Overview
11.2.2. Products And Services
11.2.3. Strategy
11.2.4. Financial Performance
11.3. Accenture
11.3.1. Overview
11.3.2. Products And Services
11.3.3. Strategy
11.3.4. Financial Performance
11.4. HPE
11.4.1. Overview
11.4.2. Products And Services
11.4.3. Strategy
11.4.4. Financial Performance
11.5. Microsoft
11.5.1. Overview
11.5.2. Products And Services
11.5.3. Strategy
11.5.4. Financial Performance
11.6. SAP
11.6.1. Overview
11.6.2. Products And Services
11.6.3. Strategy
11.6.4. Financial Performance
11.7. Fujitsu
11.7.1. Overview
11.7.2. Products And Services
11.7.3. Strategy
11.7.4. Financial Performance
11.8. Tata Consultancy Services
11.8.1. Overview
11.8.2. Products And Services
11.8.3. Strategy
11.8.4. Financial Performance
11.9. Oracle
11.9.1. Overview
11.9.2. Products And Services
11.9.3. Strategy
11.9.4. Financial Performance
11.10. NTT Data
11.10.1. Overview
11.10.2. Products And Services
11.10.3. Strategy
11.10.4. Financial Performance
12. Information Technology Services Market Customer Information
Shared Services Survey Findings
Reasons For Opening a new SSC and factors for choosing SSC Location In The Future
Functions Performed In SSC’s
Cloud Computing Has A Significant Presence In The Banking Industry
Challenges To Cloud Technology
Most Of The Cloud Outages Faced Were Preventable
Moving More Workload To Cloud
European Companies Outsource More IT services
IT Services Budget Allocation
13. Key Mergers And Acquisitions In The Information Technology Services Market
14. Market Background: Global Information Technology Market
14.1. Information Technology Market Characteristics
14.2. Information Technology Market Historic Growth
Drivers of the Market
Technology Development
High Valuations on Technology Companies
Large Talent Pool in Low Cost Economies
Restraints on the Market
Software Piracy
Multinational Operations
14.3. Information Technology Market Forecast Growth
Drivers of the Market
Economic Growth
Smart Cities
Government Initiatives
Restraints on the Market
Impact of E-waste
Reduction in Free Trade
15. Appendix
15.1.1. NAICS Definitions of Industry Covered in This Report
15.1.2. Abbreviations
15.1.3. Currencies
15.1.4. Research Methodology
15.1.5. Research Inquiries
15.1.6. The Business Research Company
15.1.7. Copyright and Disclaimer
List of Figures
Figure 1: Europe Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 2: Europe Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 3: European Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 4: European Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 5: UK Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 6: UK Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 7: UK Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 8: UK Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 9: UK Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020
Figure 10: UK Information Technology Services Market Size Versus Internet Hosts, 2012-2020
Figure 11: Germany Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 12: Germany Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 13: Germany Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 14: Germany Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 15: Germany Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020
Figure 16: Germany Information Technology Services Market Size Versus Internet Hosts, 2012-2020
Figure 17: France Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 18: France Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 19: France Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 20: France Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 21: France Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020
Figure 22: France Information Technology Services Market Size Versus Internet Hosts, 2012-2020
Figure 23: Italy Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 24: Italy Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 25: Italy Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 26: Italy obal Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 27: Italy Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020
Figure 28: Italy Information Technology Services Market Size Versus Internet Hosts, 2012-2020
Figure 29: Spain Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 30: Spain Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 31: Spain Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 32: Spain Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 33: Spain Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020
Figure 34: Spain Information Technology Services Market Size Versus Internet Hosts, 2012-2020
Figure 35: Russia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Figure 36: Russia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Figure 37: Russia Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 38: Russia Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 39: Russia Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020
Figure 40: Russia Information Technology Services Market Size Versus Internet Hosts, 2012-2020
Figure 41: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion
Figure 42: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion
Figure 43: Global IT Services Market, 2016, Porter’s Fiver Force Model
Figure 44: Global IT Services, 2016, PESTLE Analysis
Figure 45: Global Information Technology Services Market, Split By Segments, 2016, $ Billion
Figure 46: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020
Figure 47: Global Information Technology Services Market, Split By Region, 2016, $ Billion
Figure 48: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020
Figure 49: Global Information Technology Services Market, Split By Country, 2016, $ Billion
Figure 50: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 – 2020
Figure 51: Global Information Technology Services Market Size As A Percentage Of GDP, 2012 – 2020
Figure 52: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2012 –2020, USD ($)
Figure 53: Information Technology Services Market Size As A Percentage Of GDP, By Country, 2016
Figure 54: Per Capita Average Information Technology Services Expenditure, By Country, 2016, USD ($)
Figure 55: Per Household Average Information Technology Services Expenditure, By Country, 2016 , USD ($)
Figure 56: Internet Penetration, By Country, 2016
Figure 57: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016
Figure 58: Internet Hosts, By Country, 2016, Millions
Figure 59: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016
Figure 60: Number Of Registered Domains, By Country, 2016, Millions
Figure 61: Number Of Registered Businesses, By Country, 2016, Millions
Figure 62: Average Annual Spending on Information Technology Services By Registered Businesses, By Country, 2016
Figure 63: Global Information Technology Services Market, Key Competitors Estimated Market Shares, 2016, Percentage (%)
Figure 64: IBM Financial Performance, 2012 – 2016,$ Billion
Figure 65: Accenture Financial Performance, 2012 – 2016,$ Billion
Figure 66:HPE Financial Performance, 2012 – 2016,$ Billion
Figure 67: Microsoft Financial Performance, 2012 – 2016,$ Billion
Figure 68: SAP Financial Performance, 2012 – 2016,$ Billion
Figure 69:Fujitsu Financial Performance, 2012 – 2016,$ Billion
Figure 70: TCS Financial Performance, 2012 – 2016,$ Billion
Figure 71: Oracle Financial Performance, 2012 – 2016,$ Billion
Figure 72: NTT Data Financial Performance, 2012 – 2016,$ Billion
Figure 73: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion
Figure 74: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion
List of Tables
Table 1: Europe Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 2: Europe Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 3: European Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 4: UK Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 5: UK Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 6: UK Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 7: Germany Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 8: Germany Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 9: Germany Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 10: France Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 11: France Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 12: France Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 13: Italy Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 14: Italy Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 15: Italy Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 16: Spain Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 17: Spain Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 18: Spain Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 19: Russia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion
Table 20: Russia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion
Table 21: Russia Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 22: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion
Table 23: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion
Table 24: Global Information Technology Services Market, Split By Segments, 2016, $ Billion
Table 25: Global Information Technology Services Market, Split By Region, 2016, $ Billion
Table 26: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020
Table 27: Global Information Technology Services Market, Split By Country, 2016, $ Billion
Table 28: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 – 2020
Table 29: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2015, USD ($)
Table 30: Per Household Average Information Technology Services Expenditure, By Country, 2016, USD ($)
Table 31: Internet Penetration, By Country, 2016
Table 32: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016
Table 33: Internet Hosts, By Country, 2016, Millions
Table 34: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016
Table 35: Number Of Registered Domains, By Country, 2016, Millions
Table 36: Number Of Registered Businesses, By Country, 2016, Millions
Table 37: Average Spending on Information Technology Services By Registered Businesses, By Country, 2016
Table 38: Global Information Technology Services Market, Key Competitor Market Shares, 2016, Percentage(%)
Table 39: IBM Financial Performance, 2012 – 2016,$ Billion
Table 40: Accenture Financial Performance, 2012 – 2016,$ Billion
Table 41: HPE Financial Performance, 2012 – 2016,$ Billion
Table 42: Microsoft Financial Performance, 2012 – 2016,$ Billion
Table 43: SAP Financial Performance, 2012 – 2016,$ Billion
Table 44: Fujitsu Financial Performance, 2012 – 2016,$ Billion
Table 45: TCS Financial Performance, 2012 – 2016,$ Billion
Table 46: Oracle Financial Performance, 2012 – 2016,$ Billion
Table 47: NTT Data Financial Performance, 2012 – 2016,$ Billion
Table 48: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion
Table 49: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion

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