Commercial Services Market Global Outlook 2018
Artificial Intelligence in Customer Support - Artificial intelligence is widely being used by business organizations in customer support activities as it considerably reduces operational costs.xx Artificial intelligence systems perform tasks that normally require human intelligence such as speech recognition, translation between languages, visual perception, decision-making. This technology enables handling of customer grievances and other interactions without human intervention, thereby increasing efficiency and reducing operational costs. It also helps manage support tickets in bulk, provides multi-language support and auto responding of bulk emails. According to a study by Oracle, nearly 8 out of 10 businesses have already implemented or planning to adapt artificial intelligence in customer support by 2020. Some of the companies using artificial intelligence in customer support include China Merchant Bank, Fiat Argentina, Toshiba France, KLM airlines.
Commercial Services market global outlook provides strategists, marketers and senior management with the critical information they need to assess the global commercial services sector.
Reasons to Purchase
- Get up to date information available on the commercial services market globally.
- Identify growth segments and opportunities.
- Facilitate decision making on the basis of historic (2013-17) and forecast (2017-21) data and understand the drivers and restraints on the market.
- Develop strategies based on likely future developments.
- Gain a global perspective on the development of the market.
Commercial Services market global outlook report from The Business Research Company covers market characteristics, size and growth, segmentation, regional breakdowns, competitive landscape, market shares, trends and strategies for this market.
The market characteristics section of the report defines and explains the market.
The market size section gives the commercial services market revenues, covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
Market segmentations break down the key sub sectors which make up the market. The regional breakdowns section gives the size of the market geographically.
Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in the last three years are identified.
The trends and strategies section highlights the likely future developments in the commercial services market and suggests approaches.
Markets Covered: Office Administrative Services, Employment Services, Travel Arrangement And Reservation Services, Waste Management And Remediation Services, Others
Companies Mentioned: Adecco Group, Randstad Holding, Manpower Inc., Waste Management Inc., ISS A/S, Sodexo
Geographic scope: Asia Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Time series: Five years historic (2013-17) and forecast (2017-21).
Data: Market value in $ billions.
Data segmentations: Regional breakdowns, market share of competitors, key sub segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.