Fleet Management in Australia and New Zealand – 3rd Edition

Fleet Management in Australia and New Zealand is the third consecutive report from Berg Insight analysing the latest developments on the fleet management market in this region.

This strategic research report from Berg Insight provides you with 130 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions.

Highlights from the third edition of the report:

Insights from numerous interviews with market-leading companies.
New data on vehicle populations and commercial fleets in Australia and New Zealand.
Comprehensive overview of the fleet management value chain and key applications.
In-depth analysis of market trends and key developments.
Updated profiles of 30 aftermarket fleet management solution providers.
Summary of OEM propositions from commercial vehicle brands.
Market forecasts lasting until 2022.

This report answers the following questions:

How does the fleet management market in Australia and New Zealand compare with other markets?
What is the price level of fleet telematics solutions in the region?
Which are the leading local providers of aftermarket fleet management solutions?
Which international fleet management providers are targeting Australia and New Zealand?
What hurdles are there for foreign players?
What offerings are available from commercial vehicle OEMs?
Will the FM industry consolidate further during 2019–2020?
How will the commercial vehicle telematics industry evolve in the future?

Executive summary

Berg Insight is of the opinion that the market for fleet management (FM) in Australia and NewZealand is in a growth period which will continue in the years to come. The number of FMsystems in active use is forecasted to grow at a compound annual growth rate (CAGR) of16.4 percent from almost 0.8 million units in 2017 to nearly 1.7 million by 2022. Thepenetration rate in the total population of non-privately owned fleet vehicles used bybusinesses is at the same time estimated to increase from 16.9 percent in 2017 to 32.7percent in 2022. The fleet telematics market in the region is today influenced positively by anumber of different drivers including regulatory developments related to health and safetyregulations, chain of responsibility legislation and road user charges.

A large number of diverse vendors are active on the FM market in Australia and New Zealand,including several of the leading international players as well as a plethora of small andmedium-sized companies mainly focused on this region. Berg Insight ranks Teletrac Navmanas the largest provider in Australia and New Zealand, having surpassed the milestone of100,000 active units in the region. Verizon Connect is estimated to be the second largestplayer, followed by EROAD and MTData based in New Zealand and Australia respectively.

MTData is owned by the operator Telstra since 2017. The fifth largest player is South AfricabasedNetstar which has reached over 40,000 units in the region following the acquisitions ofPinpoint Communications and Ezy2c. Other notable vendors with estimated installed bases ofmore than 20,000 active units in Australia and New Zealand include the local suppliersIntelliTrac, Smartrak, Coretex and Digital Matter, as well as international players including MiXTelematics and Fleet Complete. The latter entered the region through the acquisition ofGeotab’s reseller Securatrak. Top-ranking FM providers on the global market such asTomTom Telematics, Trimble and Gurtam have also expanded to this region. Additionalexamples of local players with comparably sizeable subscriber bases include Myionu,GPSengine, Procon Telematics and Directed Electronics Australia. The latter works with arange of vehicle OEMs on the local market. Commercial vehicle OEMs which have introducedfleet telematics solutions in the region independently or through partnerships include Isuzu,Volvo Trucks, UD Trucks, Scania, PACCAR, Toyota, Hino, Mercedes-Benz and Mitsubishi

Executive summary
1 Fleet management solutions
1.1 Fleet management infrastructure
1.1.1 Vehicle segment
1.1.2 GNSS segment
1.1.3 Network segment
1.1.4 Backoffice segment
1.2 Vehicle management
1.2.1 Vehicle diagnostics and maintenance planning
1.2.2 Security tracking
1.3 Driver management
1.3.1 Driving data registration and analysis
1.3.2 Video-based driver monitoring
1.3.3 Eco-driving schemes
1.3.4 Insurance risk management
1.4 Operations management
1.4.1 Routing and navigation
1.4.2 Transport management
1.4.3 Mobile workforce management
1.5 Regulatory compliance and reporting
1.5.1 Fatigue, Chain of Responsibility (CoR) and Electronic Work Diary (EWD)
1.5.2 Australian National Telematics Framework
1.5.3 Road User Charges (RUC)
1.5.4 Health and safety regulations
1.5.5 Other applications
1.6 Business models
2 Market forecasts and trends
2.1 Market analysis
2.1.1 Commercial vehicle fleets in Australia and New Zealand
2.1.2 Fleet management installed base and unit shipments
2.1.3 Fleet management vendor market shares
2.1.4 Local market characteristics in Australia and New Zealand
2.2 Market drivers and barriers
2.2.1 Macroeconomic environment
2.2.2 Regulatory environment
2.2.3 Competitive environment
2.2.4 Technology environment
2.3 Value chain analysis
2.3.1 Telematics industry players
2.3.2 Automotive industry players
2.3.3 Telecom industry players
2.3.4 IT industry players
2.4 Future industry trends
3 Company profiles
3.1 International aftermarket solution providers
3.1.1 Ctrack
3.1.2 Fleet Complete
3.1.3 Garmin and partners
3.1.4 Geotab
3.1.5 MiX Telematics
3.1.6 Teletrac Navman
3.1.7 TomTom Telematics
3.1.8 Verizon Connect
3.2 Local aftermarket solution providers
3.2.1 Bigmate
3.2.2 BlackBox Control
3.2.3 Blackhawk Tracking Systems
3.2.4 Coretex
3.2.5 Digital Matter
3.2.6 Directed Electronics Australia
3.2.7 EROAD
3.2.8 Ezy2c (Netstar)
3.2.9 Fleet Effect (Autolync)
3.2.10 FleetSeek (RTL Australia)
3.2.11 Future Fleet
3.2.12 GPSengine
3.2.13 IntelliTrac
3.2.14 MTData (Telstra)
3.2.15 MyFleet
3.2.16 Myionu
3.2.17 Netcorp GPS
3.2.18 Pinpoint Communications (Netstar)
3.2.19 Procon Telematics
3.2.20 Smartrak (Constellation Software)
3.2.21 TrackIt
3.2.22 TurboTrack
List of Figures
Figure 1.1: Fleet management infrastructure overview
Figure 1.2: Examples of FM device form factors
Figure 1.3: Data interfaces used by FM devices
Figure 1.4: Examples of peripherals connected to FM devices
Figure 1.5: Example of FM backoffice segment
Figure 1.6: Paper-based Australian National Driver Work Diary
Figure 1.7: TCA Certified logo with tick disks indicating applications offered
Figure 1.8: Hubodometer & electronic distance recorder approved by NZ Transport Agency
Figure 2.1: Commercial vehicles in use (Australia & New Zealand 2017)
Figure 2.2: New registrations of commercial vehicles (Australia & New Zealand 2017)
Figure 2.3: Market shares by truck brand (Australia 2017)
Figure 2.4: Active systems, shipments & penetration (Australia & New Zealand 2017–2022)
Figure 2.5: Top-10 FM providers, by installed base (Australia & New Zealand Q4-2017)
Figure 2.6: Financial data for telematics industry players (2017)
Figure 2.7: Mergers and acquisitions in the fleet telematics sector (2015–2018)
Figure 2.8: UD Trucks Fleet Max Plus web portal
Figure 2.9: Overview of Toyota’s ForceField Telematics range
Figure 2.10: Mercedes-Benz Telematics app for fleet managers
Figure 2.11: Mercedes-Benz Telematics app for drivers
Figure 3.1: The Android-based Ctrack On-The-Road (OTR) driver terminal
Figure 3.2: Garmin’s Fleet 790 fleet telematics tablet with integrated dash cam
Figure 3.3: The new Geotab GO8 and GO RUGGED telematics devices
Figure 3.4: MyGeotab fleet management software
Figure 3.5: MiX Telematics’ Android-based 7’’ MiX Rovi II and RIBAS devices
Figure 3.6: Teletrac Navman DIRECTOR and DRIVE app suite
Figure 3.7: Teletrac Navman DIRECTOR Driver Safety Analytics solution
Figure 3.8: TomTom Telematics’ WEBFLEET, LINK 530 and PRO 8275 TRUCK
Figure 3.9: Verizon Connect Fleet software interface
Figure 3.10: Coach by Verizon Connect
Figure 3.11: Verizon Connect Reveal software interfaces
Figure 3.12: Verizon Connect Reveal – Live Map and Dashboard
Figure 3.13: Verizon Connect’s Workforce software
Figure 3.14: Overview of Bigmate’s offering powered by KORE’s Position Logic platform
Figure 3.15: GPS tracking devices and InControl web interface from BlackBox Control
Figure 3.16: FleetAgent service options and associated features
Figure 3.17: Coretex DRIVE tablet interface
Figure 3.18: Digital Matter’s Telematics Guru Asset Location & Recovery Live View
Figure 3.19: EROAD’s Ehubo1 and Ehubo2 devices
Figure 3.20: Overview of EROAD’s ecosystem
Figure 3.21: Fleet Effect’s CoR Speed Dashboard ad CoR Fatigue Dashboard
Figure 3.22: FleetSeek’s backoffice interface
Figure 3.23: Overview of TRACKbox Webservice
Figure 3.24: Sensium’s ArmadaGPS vehicle tracking interface by GPSengine
Figure 3.25: IntelliTrac GPS Tracking System software interface
Figure 3.26: MTData’s Android-based Talon in-vehicle driver solution
Figure 3.27: MyFleet’s new MyBuddy application
Figure 3.28: Smartrak’s EyeQ Pool Vehicle Availability Report
Figure 3.29: TrackIt’s tracking interface

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