U.S. Healthcare Denial Management Market - Industry Outlook & Forecast 2022-2027
In-depth Analysis and Data-driven Insights on the Impact of COVID-19 Included in this U.S. Healthcare Denial Management Market Report
The U.S. healthcare denial management market size was valued at USD 3.57 billion in 2021 and is expected to reach USD 5.94 billion by 2027, growing at a CAGR of 8.86% during the forecast period.
Over the past several years, the claim denial rates in hospitals moved upwards but reached new highs with the public health emergency of COVID-19. During this time, the medical claim denials have risen 11% nationwide in the US, with the most denial rates accounting for 13.1% in the Pacific Coast and 12.9% in the Northeast. In the US, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was developed for providing healthcare resources that were needed to fight COVID-19. CARES Act included medical billing provisions, leading to an uptick in claim denials. This will further drive Healthcare Claims Management in the country.
The following factors are likely to contribute to the growth of the healthcare denial management market –
- A growing number of medical claim denials
- Increasing payer complexities for healthcare claims
- Shift Towards Value-based Reimbursement
- Errors in Medical Billing and Healthcare Claims
- Need for standardization & trained professionals
KEY HIGHLIGHTS
- The rise in automation and AI-based denial management is a major trend in the market by helping in better managing claim denials.
- The growing need to reduce and manage claim denial as well as decrease the revenue impact to healthcare systems due to the loss in denials is contributing to the increase in adoption of denial management software
- The shift toward value-based solutions in the market is encouraging healthcare companies to shift towards automated denial management solutions.
- To maximize reimbursement and recuperate the lost healthcare revenue, providers have started enhancing claim denial management with various strategies which will increase the adoption of the healthcare denial management market in the US.
U.S. HEALTHCARE DENIAL MANAGEMENT MARKET SEGMENTS
U.S. healthcare denial management market is segmented on the basis of-
- Component
- Type
- Delivery Mode
- End-user
U.S. HEALTHCARE DENIAL MANAGEMENT MARKET SEGMENTATION
- Integrated held the major share by type. This can be attributed to the fact that EHR integrated with denial management has many benefits. This includes easy access to health information, improved diagnostics, and treatment, data privacy and security, minimizing medical errors, enhancing efficiency, and reducing costs.
- Cloud-based solutions give insurers the flexibility to service policyholders and efficiently manage heavy workloads. Increasing adoption of the cloud-based model across several regions is enabling a mechanism to distribute the system and data across different locations. Also, cloud-based solutions mitigate the risk of data loss or inaccessibility due to a disaster. All these factors will drive the growth of cloud-based solutions in denials management programs.
Market Segmentation by Component
Market Segmentation by Type
Market Segmentation by Delivery Mode
- Web & Cloud-Based
- On-Premises
Market Segmentation by End-User
Hospitals
Physician’s Office
Others
VENDOR LANDSCAPE
- The key players in the healthcare denial management market are UnitedHealth Group, McKesson Corporation, Change Healthcare, eClinicalWorks, Experian, Allscripts Healthcare Solutions, etc.
- There has been a rise in acquisitions of many third-party vendors by large companies. For instance, ARMC, specializing in denials management, was recently acquired by Longshore Capital Partners and Revco Solutions to expand geographic coverage and add an extra service for its clients.
Key Vendors
- UnitedHealth Group
- McKesson
- Change Healthcare
- eClinicalWorks
- Experian
- Allscripts Healthcare Solutions
Other Prominent Vendors
- 24/7 Medical Billing Services
- 3D Solutions
- 3Gen Consulting
- 4D Global
- Accenture
- Access Healthcare
- Acrologic Business Solutions
- AdvancedMD
- AdvantEdge Healthcare Solutions
- Advantum Health
- Aergo Solutions
- Aetna
- Alaska Billing Services
- AllianceMed
- BillingParadise
- Bizmatics
- CareCloud
- ChartLogic
- Cigna
- Cognizant
- Coronis Health
- Craneware
- Credit Management Company
- CureMD Healthcare
- Data Marshall
- DrChrono
- EHealthSource
- Greenway Health
- Golden West Medical Billing
- InSync Healthcare Solutions
- IntelliRCM
- Intersect Healthcare
- iSalus
- Kareo
- McBee Associates
- MedEx Medical Billing
- Medforce Technologies
- Medical Billers and Coders
- Medmecs Billing Services
- MGSI
- MRO
- NXGN Management
- OSP
- Persistent Systems
- PMMC
- Procure Billing Solutions
- Promantra
- Quadax
- QWay Healthcare
- R1 RCM
- Resolutions Billing & Consulting
- Revele
- RevenueXL
- Right Medical Billing
- Savista
- Superior Medical Management
- TriMed Technologies
- Vee Technologies
- Vitruvian MedPro
- Waystar
KEY QUESTIONS ANSWERED:
1. What is the size of the U.S. healthcare denial management market?
2. What are the current trends in the U.S. healthcare denial management market?
3. Who are the key players in the healthcare denial management market in the U.S.?
4. Who are the end-users in the U.S. healthcare denial management industry?
5. Which segment has the highest share in the U.S. healthcare denial management market?
- 1 Research Methodology
- 2 Research Objectives
- 3 Research Process
- 4 Scope & Coverage
- 4.1 Market Definition
- 4.1.1 Inclusions
- 4.1.2 Exclusions
- 4.1.3 Market Estimation Caveats
- 4.2 Base Year
- 4.3 Scope Of The Study
- 4.3.1 Market Segmentation By Component
- 4.3.2 Market Segmentation By Type
- 4.3.3 Market Segmentation By Delivery Mode
- 4.3.4 Market Segmentation By End-User
- 5 Report Assumptions & Caveats
- 5.1 Key Caveats
- 5.2 Currency Conversion
- 5.3 Market Derivation
- 6 Market at a Glance
- 7 Introduction
- 7.1 Overview
- 8 Market Opportunities & Trends
- 8.1 AI & Automation Improving Denial Management
- 8.2 Rising Importance Of Denial Management In Medical Claims
- 8.3 Reducing Reimbursement Rates And Increasing Denials
- 8.4 Increase In Outsourcing Of Denial Management
- 9 Market Growth Enablers
- 9.1 Growing Volume Of Medical Claim Denials
- 9.2 Increasing Payer Complexities For Healthcare Claims
- 9.3 Shift Toward Value-Based Reimbursement
- 9.4 Errors In Medical Billing And Healthcare Claims
- 10 Market Restraints
- 10.1 Lack Of Financial Resources & Outdated Strategies
- 10.2 Need For Standardization & Trained Professionals
- 10.3 Growing Concern For Data Security & Privacy Issues
- 11 Market Landscape
- 11.1 Market Overview
- 11.2 Market Size & Forecast
- 11.2.1 Component Insights
- 11.2.2 Type Insights
- 11.2.3 Delivery Mode Insights
- 11.2.4 End-User Insights
- 11.3 Impact Of Covid-19 On US Denials Management
- 11.4 Five Forces Analysis
- 11.4.1 Threat Of New Entrants
- 11.4.2 Bargaining Power Of Suppliers
- 11.4.3 Bargaining Power Of Buyers
- 11.4.4 Threat Of Substitutes
- 11.4.5 Competitive Rivalry
- 12 Component
- 12.1 Market Snapshot & Growth Engine
- 12.2 Market Overview
- 12.3 Soft Denial
- 12.3.1 Market Overview
- 12.3.2 Market Size & Forecast
- 12.4 Hard Denial
- 12.4.1 Market Overview
- 12.4.2 Market Size & Forecast
- 13 Type
- 13.1 Market Snapshot & Growth Engine
- 13.2 Market Overview
- 13.3 Integrated
- 13.3.1 Market Overview
- 13.3.2 Market Size & Forecast
- 13.4 Standalone
- 13.4.1 Market Overview
- 13.4.2 Market Size & Forecast
- 14 Delivery Mode
- 14.1 Market Snapshot & Growth Engine
- 14.2 Market Overview
- 14.3 Web & Cloud-Based
- 14.3.1 Market Overview
- 14.3.2 Market Size & Forecast
- 14.4 On-Premises
- 14.4.1 Market Overview
- 14.4.2 Market Size & Forecast
- 15 End-User
- 15.1 Market Snapshot & Growth Engine
- 15.2 Market Overview
- 16 Healthcare Providers
- 16.1 Market Overview
- 16.2 Market Size & Forecast
- 16.3 Healthcare Providers: Type
- 16.3.1 Hospitals: Market Size & Forecast
- 16.3.2 Physician’s Office: Market Size & Forecast
- 16.3.3 Others: Market Size & Forecast
- 17 Healthcare Payers
- 17.1 Market Overview
- 17.2 Market Size & Forecast
- 18 Competitive Landscape
- 18.1 Competition Overview
- 18.2 Market Share Analysis
- 18.2.1 UNITEDHEALTH Group In US Healthcare Denial Management Market
- 18.2.2 MCKESSON In US Healthcare Denial Management Market
- 18.2.3 Change Healthcare In US Healthcare Denial Management Market
- 18.2.4 ECLINICAL works In US Healthcare Denial Management Market
- 18.2.5 Experian Information Solutions In US Healthcare Denial Management Market
- 18.2.6 Allscripts Healthcare In US Healthcare Denial Management Market
- 19 Key Company Profiles
- 19.1 UNITEDHEALTH Group
- 19.1.1 Business Overview
- 19.1.2 UNITEDHEALTH Group In US Healthcare Denial Management Market
- 19.1.3 Product Offerings
- 19.1.4 Key Strategies
- 19.1.5 Key Strengths
- 19.1.6 Key Opportunities
- 19.2 MCKESSON
- 19.2.1 Business Overview
- 19.2.2 MCKESSON In US Healthcare Denial Management Market
- 19.2.3 Product Offerings
- 19.2.4 Key Strategies
- 19.2.5 Key Strengths
- 19.2.6 Key Opportunities
- 19.3 CHANGE HEALTHCARE
- 19.3.1 Business Overview
- 19.3.2 Change Healthcare In US Healthcare Denial Management Market
- 19.3.3 Product Offerings
- 19.3.4 Key Strategies
- 19.3.5 Key Strengths
- 19.3.6 Key Opportunities
- 19.4 ECLINICALWORKS
- 19.4.1 Business Overview
- 19.4.2 ECLINICAL works In US Healthcare Denial Management Market
- 19.4.3 Product Offerings
- 19.4.4 Key Strategies
- 19.4.5 Key Strengths
- 19.4.6 Key Opportunities
- 19.5 EXPERIAN
- 19.5.1 Business Overview
- 19.5.2 Experian Information Solutions In US Healthcare Denial Management Market
- 19.5.3 Product Offerings
- 19.5.4 Key Strategies
- 19.5.5 Key Strengths
- 19.5.6 Key Opportunities
- 19.6 ALLSCRIPTS HEALTHCARE SOLUTIONS
- 19.6.1 Business Overview
- 19.6.2 Allscripts Healthcare In US Healthcare Denial Management Market
- 19.6.3 Product Offerings
- 19.6.4 Key Strategies
- 19.6.5 Key Strengths
- 19.6.6 Key Opportunities
- 20 Other Prominent Vendors
- 20.1 24/7 MEDICAL BILLING SERVICES
- 20.1.1 Business Overview
- 20.1.2 Product Offerings
- 20.2 3D SOLUTIONS
- 20.2.1 Business Overview
- 20.2.2 Product Offerings
- 20.3 3GEN CONSULTING
- 20.3.1 Business Overview
- 20.3.2 Product Offerings
- 20.4 4D GLOBAL
- 20.4.1 Business Overview
- 20.4.2 Product Offerings
- 20.5 ACCENTURE
- 20.5.1 Business Overview
- 20.5.2 Product Offerings
- 20.6 ACCESS HEALTHCARE
- 20.6.1 Business Overview
- 20.6.2 Product Offerings
- 20.7 ACROLOGIC BUSINESS SOLUTIONS
- 20.7.1 Business Overview
- 20.7.2 Product Offerings
- 20.8 ADVANCEDMD
- 20.8.1 Business Overview
- 20.8.2 Product Offerings
- 20.9 ADVANTEDGE HEALTHCARE SOLUTIONS
- 20.9.1 Business Overview
- 20.9.2 Product Offerings
- 20.10 ADVANTUM HEALTH
- 20.10.1 Business Overview
- 20.10.2 Product Offerings
- 20.11 AERGO SOLUTIONS
- 20.11.1 Business Overview
- 20.11.2 Product Offerings
- 20.12 AETNA
- 20.12.1 Business Overview
- 20.12.2 Product Offerings
- 20.13 ALASKA BILLING SERVICES
- 20.13.1 Business Overview
- 20.13.2 Product Offerings
- 20.14 ALLIANCEMED
- 20.14.1 Business Overview
- 20.14.2 Product Offerings
- 20.15 BILLINGPARADISE
- 20.15.1 Business Overview
- 20.15.2 Product Offerings
- 20.16 BIZMATICS
- 20.16.1 Business Overview
- 20.16.2 Product Offerings
- 20.17 CARECLOUD
- 20.17.1 Business Overview
- 20.17.2 Product Offerings
- 20.18 CHARTLOGIC
- 20.18.1 Business Overview
- 20.18.2 Product Offerings
- 20.19 CIGNA
- 20.19.1 Business Overview
- 20.19.2 Product Offerings
- 20.20 COGNIZANT
- 20.20.1 Business Overview
- 20.20.2 Product Offerings
- 20.21 CORONIS HEALTH
- 20.21.1 Business Overview
- 20.21.2 Product Offerings
- 20.22 CRANEWARE
- 20.22.1 Business Overview
- 20.22.2 Product Offerings
- 20.23 CREDIT MANAGEMENT COMPANY
- 20.23.1 Business Overview
- 20.23.2 Product Offerings
- 20.24 CUREMD HEALTHCARE
- 20.24.1 Business Overview
- 20.24.2 Product Offerings
- 20.25 DATA MARSHALL
- 20.25.1 Business Overview
- 20.25.2 Product Offerings
- 20.26 DRCHRONO
- 20.26.1 Business Overview
- 20.26.2 Product Offerings
- 20.27 EHEALTHSOURCE
- 20.27.1 Business Overview
- 20.27.2 Product Offerings
- 20.28 GREENWAY HEALTH
- 20.28.1 Business Overview
- 20.28.2 Product Offerings
- 20.29 GOLDEN WEST MEDICAL BILLING
- 20.29.1 Business Overview
- 20.29.2 Product Offerings
- 20.30 INSYNC HEALTHCARE SOLUTIONS
- 20.30.1 Business Overview
- 20.30.2 Product Offerings
- 20.31 INTELLIRCM
- 20.31.1 Business Overview
- 20.31.2 Product Offerings
- 20.32 INTERSECT HEALTHCARE
- 20.32.1 Business Overview
- 20.32.2 Product Offerings
- 20.33 ISALUS
- 20.33.1 Business Overview
- 20.33.2 Product Offerings
- 20.34 KAREO
- 20.34.1 Business Overview
- 20.34.2 Product Offerings
- 20.35 MCBEE ASSOCIATES
- 20.35.1 Business Overview
- 20.35.2 Product Offerings
- 20.36 MEDEX MEDICAL BILLING
- 20.36.1 Business Overview
- 20.36.2 Product Offerings
- 20.37 MEDFORCE TECHNOLOGIES
- 20.37.1 Business Overview
- 20.37.2 Product Offerings
- 20.38 MEDICAL BILLERS AND CODERS
- 20.38.1 Business Overview
- 20.38.2 Product Offerings
- 20.39 MEDMECS BILLING SERVICES
- 20.39.1 Business Overview
- 20.39.2 Product Offerings
- 20.40 MGSI
- 20.40.1 Business Overview
- 20.40.2 Product Offerings
- 20.41 MRO
- 20.41.1 Business Overview
- 20.41.2 Product Offerings
- 20.42 NXGN MANAGEMENT
- 20.42.1 Business Overview
- 20.42.2 Product Offerings
- 20.43 OSP
- 20.43.1 Business Overview
- 20.43.2 Product Offerings
- 20.44 PERSISTENT SYSTEMS
- 20.44.1 Business Overview
- 20.44.2 Product Offerings
- 20.45 PMMC
- 20.45.1 Business Overview
- 20.45.2 Product Offerings
- 20.46 PROCURE BILLING SOLUTIONS
- 20.46.1 Business Overview
- 20.46.2 Product Offerings
- 20.47 PROMANTRA
- 20.47.1 Business Overview
- 20.47.2 Product Offerings
- 20.48 QUADAX
- 20.48.1 Business Overview
- 20.48.2 Product Offerings
- 20.49 QWAY HEALTHCARE
- 20.49.1 Business Overview
- 20.49.2 Product Offerings
- 20.50 R1 RCM
- 20.50.1 Business Overview
- 20.50.2 Product Offerings
- 20.51 RESOLUTIONS BILLING & CONSULTING
- 20.51.1 Business Overview
- 20.51.2 Product Offerings
- 20.52 REVELE
- 20.52.1 Business Overview
- 20.52.2 Product Offerings
- 20.53 REVENUEXL
- 20.53.1 Business Overview
- 20.53.2 Product Offerings
- 20.54 RIGHT MEDICAL BILLING
- 20.54.1 Business Overview
- 20.54.2 Product Offerings
- 20.55 SAVISTA
- 20.55.1 Business Overview
- 20.55.2 Product Offerings
- 20.56 SUPERIOR MEDICAL MANAGEMENT
- 20.56.1 Business Overview
- 20.56.2 Product Offerings
- 20.57 TRIMED TECHNOLOGIES
- 20.57.1 Business Overview
- 20.57.2 Product Offerings
- 20.58 VEE TECHNOLOGIES
- 20.58.1 Business Overview
- 20.58.2 Product Offerings
- 20.59 VITRUVIAN MEDPRO
- 20.59.1 Business Overview
- 20.59.2 Product Offerings
- 20.60 WAYSTAR
- 20.60.1 Business Overview
- 20.60.2 Product Offerings
- 21 Report Summary
- 21.1 Key Takeaways
- 21.2 Strategic Recommendations
- 22 Quantitative Summary
- 22.1 Component
- 22.2 Type
- 22.3 Delivery Mode
- 22.4 End-User
- 23 Appendix
- 23.1 Abbreviations