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The eir: service assurance transformation yields opex and service agility benefits with lean operations

The eir: service assurance transformation yields opex and service agility benefits with lean operations

eir was operating numerous siloed fault and performance monitoring systems for each network and IT domain, causing a segmented view of network performance, and it was operating five separate sites, which created work inefficiencies and a high cost of operations. An overall leaner and simpler assurance and IT estate was expected to strengthen eir’s ability to provide quality services to its subscriber base in the most cost-effective and timely manner.


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