The Telecoms services for enterprises: South Africa forecast 2018–2023
This report provides an outlook on the enterprise telecoms and ICT services market in South Africa. It highlights overall revenue trends and identifies the key services which will deliver growth opportunities for revenue from enterprises of different sizes.
- Executive summary
- Executive summary: increases in mobile data, fixed broadband and IoT revenue will drive operator enterprise revenue growth, offsetting declines in legacy services
- Forecast results
- Operator enterprise revenue in South Africa will only slightly rise, with mobile data, fixed broadband and IoT revenue offsetting significant declines in legacy services
- Micro and large enterprises will account for almost all of the revenue growth in the enterprise market
- Growth in mobile services revenue will come from a strong increase in handset data and IoT revenue
- Revenue from fixed services will decline in South Africa during the forecast period, driven by the significant decline in fixed voice and narrowband revenue
- The number of fixed data connections in South Africa will increase steadily and vDSL will become the dominant fixed broadband technology by 2023
- The market for other business services will experience rapid growth, particularly for public cloud services
- Key other business services for operators in South Africa are security, co-location and hosting and private cloud
- Operator product offerings
- Forecast methodology and assumptions
- Forecast methodology and assumptions: presentation of results
- Forecast methodology and assumptions: market definition
- Forecast methodology and assumptions: modelling approach
- Forecast methodology and assumptions: mobile services
- Forecast methodology and assumptions: fixed services [1]
- Forecast methodology and assumptions: fixed services [2]
- Forecast methodology and assumptions: other business services [1]
- Forecast methodology and assumptions: other business services [2]
- About the author and Analysys Mason
- About the author
- Analysys Mason’s consulting and research are uniquely positioned
- Research from Analysys Mason
- Consulting from Analysys Mason
- List of figures:
- Figure 1: Change in telecoms operator retail revenue from enterprises by service type, South Africa, 2018–2023
- Figure 2: Connections for enterprises and CAGRs by type of connection, South Africa, 2018–2023
- Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by enterprise size, South Africa
- Figure 4: Telecoms operator retail revenue from enterprises by service type, South Africa, 2014–2023
- Figure 5: Percentage of operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by service type, South Africa
- Figure 6: Percentages of retail revenue, total employees and total enterprises by enterprise size, South Africa, 2018
- Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, South Africa, 2018 and 2023
- Figure 8: Telecoms operator mobile service retail revenue and connections for enterprises, South Africa, 2014–2023
- Figure 9: Telecoms operator fixed service retail revenue and connections for enterprises, South Africa, 2014–2023
- Figure 10: Enterprise fixed broadband and dedicated connections by type of connection, South Africa, 2014–2023
- Figure 11: Whole market other business services retail revenue from enterprises by service type, South Africa, 2014–2023
- Figure 12: Other business services retail revenue from enterprises by service type and provider and operators’ share of this revenue by service type, South Africa, 2023
- Figure 13: Major operators and service providers serving the enterprise market in South Africa
- Figure 14: Percentage of enterprises, employees and business sites by enterprise size, South Africa, 2018
- Figure 15: Diagram of the forecast modelling approach
- Figure 16: Definitions and key drivers for mobile services
- Figure 17a: Definitions and key drivers for fixed services
- Figure 17b: Definitions and key drivers for fixed services
- Figure 18a: Definitions and key drivers for other business services
- Figure 18b: Definitions and key drivers for other business services
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