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The Telecoms services for enterprises: Malaysia forecast 2018–2023

The Telecoms services for enterprises: Malaysia forecast 2018–2023

This report provides an outlook on the enterprise telecoms and ICT services market in Malaysia. It highlights overall revenue trends and identifies the key services which will deliver growth opportunities for revenue from enterprises of different sizes.


Executive summary
Executive summary: increases in revenue from mobile data, dedicated connections and fixed broadband will drive operator enterprise revenue growth
Forecast results
Operator enterprise revenue in Malaysia will rise, and mobile data revenue will be the most significant contributor to this growth
Enterprises of all sizes will deliver revenue growth, and this trend will be most marked for large enterprises
Growth in handset data revenue will lead to an increase in mobile services revenue in Malaysia during the forecast period
Operator revenue from fixed services in Malaysia will increase during the forecast period, driven by a rise in the number of data connections
The number of fixed data connections in Malaysia will increase and FTTP/B will become the dominant fixed broadband technology by 2023
The market for other business services will continue to grow as their take-up by enterprises in Malaysia increases
Key other business services for operators in Malaysia are security, co-location and hosting and private cloud
Operator product offerings
Forecast methodology and assumptions
Forecast methodology and assumptions: presentation of results
Forecast methodology and assumptions: market definition
Forecast methodology and assumptions: modelling approach
Forecast methodology and assumptions: mobile services
Forecast methodology and assumptions: fixed services [1]
Forecast methodology and assumptions: fixed services [2]
Forecast methodology and assumptions: other business services [1]
Forecast methodology and assumptions: other business services [2]
About the author and Analysys Mason
About the author
Analysys Mason’s consulting and research are uniquely positioned
Research from Analysys Mason
Consulting from Analysys Mason
List of figures:
Figure 1: Change in telecoms operator retail revenue from enterprises by service type, Malaysia, 2018–2023
Figure 2: Connections for enterprises and CAGRs by type of connection, Malaysia, 2018–2023
Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by enterprise size, Malaysia
Figure 4: Telecoms operator retail revenue from enterprises by service type, Malaysia, 2014–2023
Figure 5: Percentage of operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by service type, Malaysia
Figure 6: Percentages of retail revenue, total employees and total enterprises by enterprise size, Malaysia, 2018
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Malaysia, 2018 and 2023
Figure 8: Telecoms operator mobile service retail revenue and connections for enterprises, Malaysia, 2014–2023
Figure 9: Telecoms operator fixed service retail revenue and connections for enterprises, Malaysia, 2014–2023
Figure 10: Enterprise fixed broadband and dedicated connections by type of connection, Malaysia, 2014–2023
Figure 11: Whole market other business services retail revenue from enterprises by service type, Malaysia, 2014–2023
Figure 12: Other business services retail revenue from enterprises by service type and provider and operators’ share of this revenue by service type, Malaysia, 2023
Figure 13: Major operators and service providers serving the enterprise market in Malaysia
Figure 14: Percentage of enterprises, employees and business sites by enterprise size, Malaysia, 2018
Figure 15: Diagram of the forecast modelling approach
Figure 16: Definitions and key drivers for mobile services
Figure 17a: Definitions and key drivers for fixed services
Figure 17b: Definitions and key drivers for fixed services
Figure 18a: Definitions and key drivers for other business services
Figure 18b: Definitions and key drivers for other business services

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