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The Telecoms services for enterprises: Ireland forecast 2017–2022

This report provides an outlook on the enterprise telecoms and ICT services market in Ireland. It highlights overall revenue trends and identifies the key services which will deliver growth opportunities for enterprises of different sizes.


Executive summary
Executive summary: declines in fixed and mobile voice revenue in Ireland will drive a fall in operator enterprise revenue over the forecast period
Forecast results
Operator enterprise revenue in Ireland will decline slightly despite growth in mobile data and other business services
Revenue from all enterprise size types will decline; the fall will be most marked for micro and small enterprises
Mobile services revenue in Ireland will marginally decline, driven by an ongoing fall in voice and messaging revenue
A continued decline in fixed voice and narrowband revenue in Ireland will drive overall fixed service revenue down
Fixed data connections will grow in terms of absolute numbers and there will be a gradual shift towards higher bandwidth services
The market for other business services in Ireland will continue to grow as enterprises migrate more of their business functions to the cloud
Key other business services for operators are co-location and hosting, security, and private cloud
Operator product offerings in Ireland
Forecast methodology and assumptions
Forecast methodology and assumptions: presentation of results
Forecast methodology and assumptions: market definition
Forecast methodology and assumptions: modelling approach
Forecast methodology and assumptions: mobile services
Forecast methodology and assumptions: fixed services
Forecast methodology and assumptions: other business services

List of figures:
Figure 1: Change in telecoms operator retail revenue from enterprises by service type (where red denotes a decrease, and green an increase), Ireland, 2017–2022
Figure 2: Connections for enterprises and CAGRs by type of connection, Ireland, 2017–2022
Figure 3: Telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017–2022 by enterprise size, Ireland, 2017
Figure 4: Telecoms operator retail revenue from enterprises by service type, Ireland, 2013–2022
Figure 5: Percentage of telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017–2022 by service type, Ireland
Figure 6: Percentages of total employees, business sites and enterprises by enterprise size, Ireland, 2017
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Ireland, 2017 and 2022
Figure 8: Average monthly spend per employee on mobile services (excluding IoT) by enterprise size, Ireland, 2017
Figure 9: Telecoms operator mobile service retail revenue and connections for enterprises, Ireland, 2013–2022
Figure 10: Average monthly spend per site on fixed services (excluding IoT and Pay TV) by enterprise size, Ireland, 2017
Figure 11: Telecoms operator fixed service retail revenue and connections for enterprises, Ireland, 2013–2022
Figure 12: Number of enterprise fixed broadband and dedicated connections by type of connection, Ireland, 2013–2022
Figure 13: Average monthly spend per employee on other business services by enterprise size, Ireland, 2017 and 2022
Figure 14: Whole market other business services retail revenue from enterprises by service type, Ireland, 2013–2022
Figure 15: Other business services retail revenue from enterprises by service type and provider, and operators’ share of this revenue by service type, Ireland, 2022 
Figure 16: Major operators and service providers serving the enterprise market in Ireland
Figure 17: Percentage of enterprises, employees and business sites by enterprise size, Ireland, 2017
Figure 18: Diagram of the forecast modelling approach
Figure 19: Definitions and key drivers for mobile services
Figure 20: Definitions and key drivers for fixed services
Figure 21: Definitions and key drivers for other business services

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