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The Digital experience: operator use cases (volume II)

The Digital experience: operator use cases (volume II)

Telecoms operators worldwide are undertaking initiatives to transform their digital experience in order to better engage with their customers and to reduce costs. This report includes a collection of use cases highlighting operators' initiatives around improving customer engagement, driving efficiencies in call centres and embracing public cloud-based deployment models.

Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

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