Connected Consumer Survey 2020: digital services in developed Asia–Pacific
This report focuses on aspects of Analysys Mason’s Connected GEOGRAPHICAL COVERAGE Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in developed Asia–Pacific (DVAP). In particular, it focuses on respondents’ usage of digital services. The survey was conducted in association with Dynata between August and September 2020.
The survey groups were chosen to be representative of the mobile-internet-using population in developed Asia–Pacific. We set quotas on age, gender and geographical spread to that effect. Each country had a minimum of 1000 respondents.
Key questions answered in this report:
▪ What are the main payment mechanisms and devices for e-commerce in DVAP and how often do consumers engage in e-commerce?
▪ What are the most popular mobile wallet services in the region?
▪ What are the main payment mechanisms for physical purchases and how often do consumers engage in physical commerce?
▪ Which organisations are consumers in DVAP most willing to trust with their personal data
Developed Asia–Pacific:▪ Australia▪ New Zealand▪ South Korea
NOTE: THIS REPORT IS DELIVERED AS A ZIP (PDF & EXCEL)