Countries covered: Global
B2C E-Commerce is gaining more ground worldwide
The recently published report series by Hamburg-based market research firm yStats.com analyzes in all detail various aspects of global B2C E-Commerce. Aside from general market trends, major players, product categories and trends are analysed and presented in more than 60 countries, resulting in a comprehensive overview of global B2C E-Commerce trends.
The recently published yStats.com series comprises the following four reports: "Global B2C E-Commerce Market Report 2011", "Global B2C E-Commerce Players Report 2011", "Global B2C E-Commerce Assortments Report 2011" and "Global B2C E-Commerce Trends Report 2011".
Trends - Group shopping and mobile shopping continue to gain ground
The "Global B2C E-Commerce Trends Report 2011" is the fourth and final report in the yStats.com series. Aside from B2C E-Commerce trends, it also provides a detailed analysis of internet use in different regions. For selected countries also information is given about the rapidly growing segment of group shopping along with payment methods and logistics in E-Commerce. Mobile internet use continues to expand and the resulting increase of M-Commerce is another development covered in the report.
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- 1. Management Summary
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- 2. North America
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- 2.1. USA (Top Country)
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- 10 Key Trends in Online Retail, 2011
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- Development of Mobile Internet Users and its Percentage of Country Population, 2008-2014f
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- M-Commerce Sales Trends, in USD billion, 2008-2010
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- M-Commerce Trends
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- 2.2. Canada
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- Share of Online Shoppers on Internet Users, in %, 2009 & 2010
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- Internet Usage Trends
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- Social Network Users, in millions and in % of Internet Users, 2008-2014
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- M-Commerce Trends
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- Most purchased Product Categories by Mobile Shoppers, in %, 2010
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- 3. Latin America
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- 3.1. Brazil (Top Country)
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- B2C E-Commerce Trends, 2011
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- Average Time spent Online, by Country, in Hours per Month, May 2009 & May 2010
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- Most popular online Activities, in %, first Half 2011
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- Number of online Purchases made, in %, first Half 2011
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- Average Ticket Size in B2C E-Commerce, in BRL, 2007-2011f
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- 3.2. Argentina
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- Visitation (in thousands), Reach (in %) and average Minutes for Top Internet Properties, April 2011
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- Reasons for purchasing Online, in %, 2010
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- Offered Payment Methods in B2C E-Commerce, in %, 2010
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- Online Shoppers by Age Groups, in %, 2010
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- 3.3. Chile
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- Visitation and Reach for Top Internet Properties, incl. total Unique Visitors (000), Reach (in %), Average Minutes per Visitor, May 2011
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- B2C E-Commerce Sales per Inhabitant, in USD, 2009-2010
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- Demographic Analysis of Internet Users by Age and Gender, May 2011
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- 3.4. Colombia
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- Share of Internet Users, in % of the Population, 2007-2010
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- Internet Users by Age and Education, in %, 2010
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- Frequency of Internet Usage, in %, 2009 & 2010
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- 3.5. Mexico
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- Reasons for purchasing Online, in %, 2010 & 2011
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- Average B2C E-Commerce Expenditure (MXN) of Consumers, in %, 2010 & 2011
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- Visitation (in thousands) and Reach (in %) for Top Internet Properties, July 2011
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- Share of Internet Categories, in % of Total Online Minutes, July 2011
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- Most used Social Networks, in % of Social Network Users, 2010
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- Internet Users by Gender and Age, in %, 2010
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- 3.6. Paraguay
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- B2C E-Commerce Trends, 2011
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- Internet Trends, 2011
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- 3.7. Uruguay
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- B2C E-Commerce Trends, 2011
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- Online Activities of Internet Users, in %, 2010
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- Main Internet Activities, in % of Internet Users, 2009 & 2010
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- Frequency of Internet Usage, in % of Internet Users, 2010
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- Internet Penetration by Age Group, in %, 2010
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- 3.8. Venezuela
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- Internet and E-Commerce Trends
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- 4. Central Europe
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- 4.1. Germany (Top Country)
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- B2C E-Commerce Trends; including Sales, in GBP billion, 2010-2011f
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- E-Commerce Payment Trends; incl. average Transaction Value, in EUR, 2009-2010
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- Share of People who use the Internet to research for Products, by Frequency and by Category, in %, 2010
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- Reasons to research for Products Online, in %, 2010
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- Ways to search for Product Information Online, in %, 2010
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- Payment Methods offered in Online Shops, in %, October 2010
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- Share of Returns of Online Retailers, in %, September 2010
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- Market Share of Postal Companies regarding Online Shops, in %, September 2010
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- Offered Online Shop Features, in %, October 2010
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- E-Book Market Trends, 2011
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- Market Share of Offline Bookstores vs. Online Bookstores, in %, 2007-2010
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- Usage of Social Commerce Features, in %, October 2010
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- Internet Usage Trends, 2010/2011
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- M-Commerce Sales Outlook, in EUR billion, 2014f
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- 4.2. Austria
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- Internet Usage Trends, 2011; incl. Usage at Home, in %, 2001, 2006 & 2011
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- Penetration of Internet Users in CEE* countries, as % of the adult Population, July 2010
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- Internet Usage by Category, in % of Internet Users, Q1 2010 & Q1 2011
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- Sources on which Shoppers rely before making a Purchase, in %, March 2010
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- Order Form of Online Purchases, in % of Population, Q1 2011
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- Online Travel Trends, 2010; incl. Sales, in EUR million, 2009-2010
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- Online Food Retail Trends, 2010
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- Social Networks by Platform, in % of Internet Users, Q1 2010 & Q1 2011
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- 4.3. Switzerland
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- B2C E-Commerce Trends, 2010; incl. Growth of Sales by Category, in %, 2010
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- Online Shopper Trends, December 2010
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- Preferred Types of Online Shops, Austria and Germany, in % by Country, March 2010
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- Sources on which Shoppers refer before making a Purchase, in %, March 2010
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- Offered Payment Options in Online Shops, in %, September 2010
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- Delivery Surcharges of Online Shops, by Product Category, in %, July 2010
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- Activities of Internet Users, in %, March-May 2010
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- Payment Methods in Distance Selling, including B2C E-Commerce, in %, 2010
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- Mobile Internet Usage Trends, September 2010
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- 5. Western Europe
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- 5.1. UK (Top Country)
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- E-Commerce Conversion Rate Developments, August 2010
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- Multichannel and B2C E-Commerce Trends, 2010
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- Sales Trends of Multichannel Retailers, 2009 & 2013f, incl. Breakdown of Retail Sales, by Channel
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- Reach of Retail Sites in European Countries, January 2010 vs. January 2011
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- Average Price of Online Products in 11 Countries worldwide, in GBP, January 2011
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- Online Fashion Sales Trends, 2011
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- Internet Usage Key Trends in 2010
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- Internet Usage by Purpose, by % of Households, 2010
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- Most popular Site Categories, by active Reach in %, 2010
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- Online Payment Methods, in %, 2010
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- M-Commerce Revenue, in GBP million, 2009 & 2013f
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- M-Commerce Sales Trends, 2010
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- M-Commerce Usage Trends, 2010
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- M-Commerce Growth and Spending Trends, 2010
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- M-Commerce Share Trends, 2009
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- M-Commerce Usage by Mobile and Smartphone Users, in %, 2010
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- 5.2. France (Top Country)
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- B2C E-Commerce Trends, 2010
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- Reach of Retail Sites in European Countries, in %, January 2010 vs. January 2011
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- Number of B2C E-Commerce Websites, in thousand, 2006-2010
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- Average Price of Online Products in 11 Countries worldwide, in GBP, January 2011
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- Most popular Payment Methods for E-Commerce, in % of Internet Users, 1st Quarter 2010
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- Share of Mobile Phone Owners using M-Commerce; compared to UK and Germany, in %, April 2010
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- Most purchased Product Categories by Mobile Shoppers, in %, 2010
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- Top 20 Groups ranked by Number of Unique Visitors using Mobile Phones, 4th Quarter 2010
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- 5.3. Belgium
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- B2C E-Commerce Trends, 2010
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- Average amount spent per Online Purchase, in %, 2008 & 2009
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- Delivery Methods used in E-Commerce, in %, 2008 & 2009
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- Preferred Online Payment Methods of Internet Pure Players, in %, 2009
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- Preferred Payment Methods of all Distance Sellers, in %, 2009
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- Number and Growth of Online Shops, 2007-2010f
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- Sources of Information regarding Online Shops, in %, 2010
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- Share of Internet Pure Players and Multi-Channel within Distance Selling, in %, 2008-2009
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- Average Price of Online Products, in 11 European Countries, in GBP, January 2011
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- 5.4. Iceland
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- Internet Users, in thousands and in % of the Population, 2005, 2006 & 2010
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- Goods and Services purchased over the Internet, in %, 2011
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- 5.5. Ireland
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- B2C E-Commerce Sales, in EUR billion, 2009-2010
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- Share of Product Categories offered by B2C E-Commerce Companies, in %, March 2011
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- 5.6. Italy
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- B2C E-Commerce Trends, 2010/2011
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- Reasons to buy online, in %, 2010
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- Payment Methods used by Internet Shops, in %, 2010
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- Payment Providers utilized by Internet Shops, in %, 2010
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- Average Price of Online Products, in 11 Countries, in GBP, January 2011
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- M-Commerce Trends, 2010
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- Mobile Activities of Online Shops, in %, 2010
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- 5.7. Netherlands
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- B2C E-Commerce Shopper Trends, 2010
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- Number of Online Orders, in million, 2009/2010
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- Average amount spent Online per Year, Average Number of Orders per Year, Average Order Value, in EUR, 2009 & 2010
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- Number of Online Shops, 2005-2009
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- Offered Payment Methods in Online Shops, in %, 2009-2010
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- Average Price of Online Products in 11 European Countries, in GBP, January 2011
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- Social Network Usage, 2010
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- Social Shopping Trends, 2011
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- 5.8. Portugal
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- Online Shoppers, in % of the Population, 2002-2011
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- Online Shoppers by Gender and Age, in % of the Population, 2011
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- Types of Goods and Services bought online, in %, 2010
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- 5.9. Spain
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- Internet Usage Trends, 2010
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- B2C E-Commerce Trends
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- Number of Online Purchases, in millions, Q4 2009 & Q4 2010
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- Purchase Frequency of Goods and Services bought online, in %, 2009
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- Average Price of Online Products in 11 Countries worldwide, in GBP, January 2011
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- Activities of Internet Users, in %, October/November 2010
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- Top 10 Web Properties, by total Unique Visitors, in thousands, September 2009 & 2010
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- Top 10 Website Categories, by unique Visitors, in thousands and Reach in %, September 2010
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- Payment Methods used for Online Shopping, in %, 2010
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- Penetration of Mobile Phone Owners, and Penetration for Mobile Media Usage among Mobile Phone Owners; Poland compared to the UK, Spain and France, in %, 2010
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- 6. Eastern Europe
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- 6.1. Albania
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- Development of Internet Users (millions) and its Percentage of Country Population 2007, 2009 & 2010
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- 6.2. Bosnia-Herzegovina
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- Development of Internet Users (millions) and its Percentage of Country Population 2006, 2007 & 2010
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- 6.3. Bulgaria
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- Development of Internet Users (millions) and its Percentage of Country Population 2006 & 2010
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- Internet Activities of Internet Users, in %, 2010
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- Online Activities of Internet Users, in % of Individuals, 2010
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- Effects of the Economic Crisis on E-Commerce
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- Online Shoppers by Age Groups, in %, 2010
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- Penetration of Online Shoppers, by Age Group and Gender, in % of Population, 2010
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- Share of Online Shoppers on the total Population, in %, 2006-2010
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- 6.4. Croatia
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- Internet Users (millions) and Percentage of Country Population, 2004, 2006 & 2010
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- Online Activities of Internet Users, in % of Individuals, 2010
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- Online Shoppers by Age Groups, in %, 2010
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- Penetration of Online Shoppers, by Age Group and Gender, in % of Population, 2010
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- Major Product Categories in B2C E-Commerce, in % of Individuals, 2010
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- 6.5. Czech Republic
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- B2C E-Commerce Trends
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- Attitude of Consumers regarding Online Shopping, in %, 2010
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- Online Stores compared with Online Auctions, in %, 2010: Reasons for purchasing Online, encountered Problems, the most popular Payment Method, the most popular Products
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- Online Shopping Payment Methods Usage, by Gender and Age, in %, 2010
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- Internet and Telecommunication Trends, 2010
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- Mobile Internet Access Penetration in Europe, by Country, in %, 2010
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- Mobile Payment Trends, 2011
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- 6.6. Estonia
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- Internet Users (millions) and Percentage of Country Population, 2006, 2007 & 2010
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- Development of Fixed and Mobile Broadband Subscribers, 2009 & 2012f
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- Online Activities of Internet Users, in % of Individuals, 2010
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- Major Product Categories in B2C E-Commerce, in % of Individuals, 2010
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- Frequency of Online Shopping, in %, 2009
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- Online Shoppers by Age Groups, in %, 2010
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- Penetration of Online Shoppers, by Age Group and Gender, in % of Population, 2010
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- Share of Online Shoppers on the total Population, in %, 2006-2010
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- Top 3 Online Shops, by Percentage of Shoppers that use the Shop most often, in %, 2009
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- 6.7. Greece
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- Development of Internet Users and its Percentage of Country Population 2000 & 2010
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- Internet Activities, in % of Online Shoppers, 2010
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- Online Activities of Internet Users, in % of Individuals, 2010
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- Major Product Categories in B2C E-Commerce, in % of Individuals, 2010
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- Online Shoppers by Age Groups, in %, 2010
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- Penetration of Online Shoppers, by Age Group and Gender, in % of Population, 2010
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