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The Customer Service Landscape
By: Jupiter Research Corporation
Customer service is becoming increasingly important as customers' satisfaction and experience become relatively larger corporate
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10/8/2007
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$750.00
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Classic Influentials in Europe
By: Jupiter Research Corporation
Almost one-quarter of European online users say they influence their peers regarding either entertainment or technology. They therefore represent an attractive and sizable market segment. This report examines these users' key demographic and attitudinal variables,
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10/8/2007
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$750.00
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Local Search in Europe
By: Jupiter Research Corporation
Although most Europeans have never searched for local information online, search engines know that driving consumer uptake of local search is crucial to driving advertising revenues from small businesses.
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10/5/2007
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$750.00
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BT and FON Partner to Share Home Broadband Connections
By: Jupiter Research Corporation
Virtual Wi-Fi hotspot provider FON has been seeking ISP partners to increase the scale of its Wi-Fi network. Previously, FON's largest announced ISP partner was France's Neuf. BT's new partnership with FON allows BT's customers
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10/5/2007
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$750.00
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US Online Travel Consumer Survey, 2007
By: Jupiter Research Corporation
As a travel distribution channel, the Internet has matured: 70 percent of online leisure travelers are booking at least some of their personal travel online, and 52 percent of online leisure travelers have eschewed traditional
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10/4/2007
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$1,500.00
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Consumer Connection
By: Jupiter Research Corporation
Personal experiences often color business-related actions, whether consciously or not. Measuring the extent of this phenomenon is crucial in marketing to
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10/3/2007
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$750.00
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Demographic Profile
By: Jupiter Research Corporation
The US online audience is becoming increasingly interested in content from other
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10/2/2007
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$1,500.00
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Ad Targeting
By: Jupiter Research Corporation
New behavioral, demographic, and geographic targeting technologies give online advertisers the ability to relatively more accurately reach their target audience. However, advertisers are often unsure of the best methods for using these targeting
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10/1/2007
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$750.00
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European Internet Retail Forecast, 2007 to 2012
By: Jupiter Research Corporation
Revenue growth will increasingly rely on growth in average spending per online buyer, as European online buyer penetration pushes further into the
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10/1/2007
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$750.00
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US Audience Segmentation, 2007
By: Jupiter Research Corporation
Convincing people to buy new video game products is an ongoing effort; however, the industry has been successful at repeatedly injecting interest in the medium. In a highly competitive environment, such as that faced by
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9/27/2007
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$1,500.00
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US Customer Service Forecast, 2007 to 2012
By: Jupiter Research Corporation
Spending on customer service will continue to rise, with companies experiencing continual increases in the overall number of customer service contacts. The main challenge facing companies will encompass allocation of budget dollars to positively affect
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9/25/2007
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$1,500.00
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Payment Preferences Online
By: Jupiter Research Corporation
Understanding the typical characteristics of payment product users is essential to maximizing use as well as tailoring features and marketing.
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9/25/2007
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$750.00
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US Wireless Forecast, 2007 to 2012
By: Jupiter Research Corporation
Subscriber growth through family plans and virtually unlimited, flat rate messaging plans have buoyed wireless service provider metrics to date, but the same market drivers may threaten future revenue growth from core communication
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9/24/2007
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$750.00
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On-Demand Software
By: Jupiter Research Corporation
On-demand software has been generating much buzz, potentially putting packaged applications at
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9/21/2007
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$750.00
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Agency Agenda
By: Jupiter Research Corporation
Online advertising is becoming increasingly complex to execute and manage. Advertisers are therefore turning to agencies to provide efficient execution, and expect measurable results.
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9/20/2007
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$1,500.00
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US Online Automotive Classified Advertising Forecast, 2007 to 2012
By: Jupiter Research Corporation
In 2006, automotive consumers who searched classifieds listings online were almost three times more likely to purchase vehicles from dealers found through online automotive classifieds sites than they were in 2005.
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9/20/2007
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$750.00
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Mobile Social Networks
By: Jupiter Research Corporation
The recent launch of the Vodafone/MySpace.com service, the planned launch of Bebo Mobile on Orange's UK network, and the increasing number of mobile social networking sites highlight the growing interest in mobile social networking.
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9/19/2007
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$750.00
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User-Generated Automotive Content
By: Jupiter Research Corporation
User-generated automotive content (UGAC) is increasingly influencing online automotive consumers' vehicle purchasing decisions.
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9/16/2007
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$750.00
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Online Retail Testing
By: Jupiter Research Corporation
Online retailers are beginning to embrace a culture of testing and refinement based on their adoption of analytics to drive business decision making.
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9/14/2007
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$750.00
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Newbies
By: Jupiter Research Corporation
Europe's online population continues to increase, rising by seven percent year over year. However, newbies (i.e., having online tenure of less than one year) are increasingly bypassing home dial-up connections. Instead, many of them are
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9/13/2007
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$750.00
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BSP Security Services
By: Jupiter Research Corporation
Few consumers show interest in paying for broadband service provider (BSP) security services, despite their security-related concerns about Internet use.
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9/13/2007
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$750.00
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Video on Newspaper Web Sites
By: Jupiter Research Corporation
As the Web becomes increasingly a video medium for both news and entertainment, print news organizations are seeking ways to create and incorporate online video.
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9/12/2007
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$750.00
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Online Sports Content
By: Jupiter Research Corporation
Consumer resistance to paying for premium online content means owners and distributors of sports content need to develop ad-supported services alongside paid-for models in order to grow online audiences.
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9/10/2007
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$750.00
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US Online Small Business Market Category Forecast, 2007 to 2012
By: Jupiter Research Corporation
Small businesses constitute a lucrative market for online retailing of technology and office products. As the online small business market matures, growth in online retail in these categories is likely to slow down.
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9/7/2007
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$1,500.00
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Politics on the Net
By: Jupiter Research Corporation
"Presidential campaigns have already recognized the importance of the Web as a marketing and organizing tool in the run up to the 2008 primaries. However, more than a year remains before the election, and the
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9/7/2007
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$750.00
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