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Home > List All Publishers > TowerGroup
TowerGroup
TowerGroup delivers thought leadership on the impact of information technology in the global financial services industry. Our research and advice is sought after to help clients navigate IT transformations successfully. Our clients are the largest, most influential, and most successful at what they do. They are banks, securities and investments firms, insurance companies, software and hardware providers, and systems integrators. A significant number of our clients are other research and consulting companies, including those most acknowledged as leaders in their respective fields. more...
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Core TA Recordkeeping Systems and Vendor Strategies for Investment Servicing
By: TowerGroup
As of February 2008, net assets in US mutual funds were $11.742 trillion (USD). The size of this market makes the technology that tracks the ownership of fund shares critical. This Research Note presents TowerGroup's
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4/7/2008
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$1,750.00
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Marketing to Evolving Demographics: The Keys to Organic Growth in a Mature Industry
By: TowerGroup
This TowerGroup Research Note is a call to action for financial services institutions (FSIs) to seize the growth opportunities represented by underserved segments of the US population, especially younger, ethnic, and immigrant segments, which demographically
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4/1/2008
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$1,750.00
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Pointing in the Right Direction: Rethinking Card Payment Rewards in a Challenged Economy
By: TowerGroup
This TowerGroup ViewPoint suggests that credit card issuers consider the relevancy of their reward programs in the disrupted US economy. Mainstream programs that offer vacation plans and high-end products to reward card usage may not
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3/31/2008
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$1,750.00
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Credit Crisis: What Card Issuers Can Learn from Previous Economic Downturns
By: TowerGroup
US credit card profits tumbled in 2007, and major card issuers reported a decline in earnings. By early 2008, consumer confidence was in a tailspin and spending was in a slump. The US economy was
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3/31/2008
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$1,750.00
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One If by Internet, Two If by Mobile Phone: Remote Consumer Deposits Are Coming to US Banks
By: TowerGroup
A few banks and credit unions recently began offering remote deposit services to consumers. Although remote deposit capture appears attractive to many consumers, it exposes a financial services institution (FSI) to potential losses from check
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3/31/2008
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$1,750.00
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Surrounded by the Enemy: The Case for Enterprise Fraud Management
By: TowerGroup
Fraud continues to threaten financial services institutions (FSIs) as business models and delivery channels evolve and as fraudsters become more sophisticated. Beyond regulatory compliance, FSIs must make fraud management an enterprise endeavor, addressing prevention as
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3/31/2008
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$1,750.00
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Growing the Variable Annuity Market: Global Challenges
By: TowerGroup
This TowerGroup Note examines the global need to address the issue of adequate lifetime retirement income. As governments recognize the inadequacy of current pension and annuity systems to meet retirees' need for lifetime income, pension
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3/31/2008
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$1,750.00
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SunTrust Online Courier: A Case Study in Event-Based Delivery of Cash Management Information
By: TowerGroup
In its effort to implement a new online banking solution and retire several platforms of earlier-generation technology, SunTrust recognized that it needed a new integrated platform to support a wide range of clients with differing
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3/24/2008
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$1,750.00
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Small Business Customer Relationship Management: There's No Silver Bullet
By: TowerGroup
For more than 10 years, financial institutions and software providers have been working on banking customer relationship management (CRM) solutions. However, these solutions focus primarily on delivering sales, service, and marketing customer management for retail
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3/24/2008
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$1,750.00
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Nonpublic US Insurance Carriers Face Increased Regulation: Will It Protect the Public or Powerbases?
By: TowerGroup
The National Association of Insurance Commissioners (NAIC) has set its sights on extending components of Sarbanes-Oxley regulation to nonpublic companies that were exempted from compliance. The NAIC is attempting to extend the regulation by expanding
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3/24/2008
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$1,750.00
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2008 Top 10 Cross-Industry Business Drivers, Strategic Responses & IT Initiatives in the Gulf Region
By: TowerGroup
The trends of 2007 contained the seeds of what TowerGroup believes will be a successful 2008 for financial institutions and exchanges of the Gulf region of the Middle East, which have demonstrated the depth and
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3/24/2008
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$1,750.00
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Professional Services and Consulting in 2008 and Beyond: The Inevitable Rise of IT Consultancies
By: TowerGroup
The professional services and consulting landscape is shifting as traditional players face increasing competition from niche consultants, boutiques, and IT firms. Executives in financial services institutions who seek consulting expertise often must begin by sorting
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3/24/2008
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$1,750.00
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Investment Banking Advisory Business: Enduring the Credit Crunch
By: TowerGroup
In 2008, economic uncertainty brought on by the collapse of the US subprime mortgage market will be a top business driver for securities and capital markets firms. The credit crunch that began in early summer
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3/17/2008
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$1,750.00
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Global Reinsurers in the US: Will Regulators Kill the Goose That Laid the Golden Egg?
By: TowerGroup
Global reinsurers domiciled outside the United States (alien reinsurers) play a critical role in maintaining the solvency of the US insurance industry as well as economic stability across the nation. Three issues are threatening the
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3/17/2008
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$1,750.00
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The Tao of Performance Management: Lessons Learned and Best Practices at Hartford Life
By: TowerGroup
In 2007, Hartford Life undertook an initiative to implement a performance management dashboard to provide a consistent, transparent view of the company's customer-retention program to an internal executive audience. The project was plagued with disparate
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3/17/2008
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$1,750.00
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Crossing the Ocean: Lifetime Retirement Income Guarantees Find a Market in the United Kingdom
By: TowerGroup
People in the United Kingdom are living longer and retiring earlier, putting state pension plans on shaky financial ground. An estimated 13 million people (21% of the population) are over age 60, and 13% more
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3/17/2008
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$1,750.00
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Is It a Happy First Birthday for Back Office Conversion?
By: TowerGroup
March 2008 marks the first anniversary of NACHA's Back Office Conversion (BOC), a new process for conversion of paper checks to electronic debit available for point-of-sale and manned bill payment locations. As with any new
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3/17/2008
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$1,750.00
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The End of an Era: UK "Free Banking" Meets Its Timely Demise?
By: TowerGroup
A test court case initiated by the United Kingdom's Office of Fair Trading in January 2008 is seen as a challenge to the UK "free banking" price model. This TowerGroup ViewPoint covers the reasons that
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3/10/2008
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$1,750.00
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Securities Technology Analysis Center (STAC): About Time in More Ways than One
By: TowerGroup
For the global securities industry, there are no regulatory bodies or government agencies like the FDA or DOT responsible for establishing and monitoring standardized performance benchmarks or metrics for technology. Each brokerage firm has its
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3/10/2008
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$1,750.00
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The Bank of America/Countrywide Merger: A Banking Powerhouse Emerges?
By: TowerGroup
On January 11, 2008, Bank of America Corp. (Bank of America) agreed to acquire Countrywide Financial Corp. (Countrywide) in a $4 billion (USD), all-stock deal scheduled to close during the third quarter of 2008. This
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2/25/2008
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$1,750.00
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The Changing Face of Mobile Commerce: US Forecast for 2008-12
By: TowerGroup
The topic of mobile purchases is top of mind for the key stakeholders in the mobile, electronic commerce, and payments industries. Although some types of mobile payments, such as point-of-sale transactions via mobile phone equipped
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2/25/2008
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$1,750.00
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The Ignition of US Mobile Banking in 2008: Do the Core Banking Vendors Hold the Key?
By: TowerGroup
TowerGroup expects 2008 to be the tipping point for mobile banking in the United States, where many of the largest banks have already launched mobile banking services. A recent flurry of mobile banking announcements from
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2/25/2008
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$1,750.00
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Carbon Credit Market: Rising as Fast as the Sea Level?
By: TowerGroup
Global warming is capturing headlines, worrying politicians, and encouraging new products. Carbon emissions trading, whereby companies and individuals can buy and sell carbon credits with broker-dealers facilitating the transaction, is growing. The rapid evolution of
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2/25/2008
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$1,750.00
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Top 10 Business Drivers, Strategic Responses, & IT Initiatives in Retail Banking Delivery Channels
By: TowerGroup
2008 will be a challenging year for retail banking delivery channels. The subprime mortgage crisis will temper investments in new technologies, while the accelerating pace of technology advancements will demand increased and thoughtful technology investments
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2/18/2008
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$1,750.00
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Walk-in Bill Payment: The Rational Option for the "Cash-Preferred" Market
By: TowerGroup
Online and mobile channels combined with electronic payment methods receive all the hype and glory, but another channel and payment method should not be ignored by financial institutions: walk-in bill pay using cash to fund
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2/18/2008
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$1,750.00
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