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Satmetrix Systems, Inc.

Satmetrix, the Net Promoter Company, delivers customer experience programs that increase retention, repurchase and referrals. We are the only company to combine innovative technology and proven expertise to mobilize your organization to act on customer feedback at every touch point. While most programs focus on measuring satisfaction, Satmetrix focuses on creating loyal customers by delivering real-time customer feedback to every employee, developing business processes that create a differentiated customer experience, and identifying key areas for improvement. Some of Satmetrix global clients include Experian, Orange Business Services, Symantec and Virgin Media.

List of reports from Satmetrix Systems, Inc.

Net Promoter Industry Report 2011 - France - Mobile Phone Carriers 5/17/2011 \| published by: Satmetrix Systems, Inc. ... was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report on ... \| more...	$395.00
Net Promoter Industry Report 2011 - US - Consumer Software 2/17/2011 \| published by: Satmetrix Systems, Inc. ... Data for this report was collected in Q4 2010 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is both a ... \| more... Search inside this report	$395.00
Net Promoter Industry Report 2011 - Germany - Mobile Phone Carriers 5/17/2011 \| published by: Satmetrix Systems, Inc. ... collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report on a ... \| more...	$395.00
Net Promoter Industry Report 2011 - US - Life Insurance 2/17/2011 \| published by: Satmetrix Systems, Inc. ... for this report was collected in Q4 2010 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is both a customer ... \| more... Search inside this report	$450.00
Net Promoter Industry Report 2011 - US - Online Search & Information 2/17/2011 \| published by: Satmetrix Systems, Inc. ... Data for this report was collected in Q4 2010 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is both a ... \| more... Search inside this report	$450.00
Net Promoter Industry Report 2011 - Germany - Banking 5/17/2011 \| published by: Satmetrix Systems, Inc. ... report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report ... \| more...	$495.00
Net Promoter Industry Report 2011 - France - Internet Service 5/17/2011 \| published by: Satmetrix Systems, Inc. ... collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report on a ... \| more...	$495.00
Net Promoter Industry Report 2011 - France - Mobile Handset / Smartphone 5/17/2011 \| published by: Satmetrix Systems, Inc. ... this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 ... \| more...	$495.00
Net Promoter Industry Report 2009- Financial Services- Brokerage and Investments B2C 3/30/2009 \| published by: Satmetrix Systems, Inc. ... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for personal brokerage and investment services offered to U.S. consumers by the ... \| more... Search inside this report	$495.00
Net Promoter Industry Report 2011 - US - Credit Cards 2/17/2011 \| published by: Satmetrix Systems, Inc. ... Wells Fargo. Data for this report was collected in Q4 2010 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is ... \| more... Search inside this report	$550.00
Net Promoter Industry Report 2011 - UK - Home Insurance 5/17/2011 \| published by: Satmetrix Systems, Inc. ... this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is both a customer loyalty ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2011 - Germany & France - Utilities / Electricity 5/17/2011 \| published by: Satmetrix Systems, Inc. ... Data for this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is both a ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2011 - UK - Computer Hardware 5/17/2011 \| published by: Satmetrix Systems, Inc. ... was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report on ... \| more...	$595.00
Net Promoter Industry Report 2011 - UK - Internet Service 5/17/2011 \| published by: Satmetrix Systems, Inc. ... this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 ... \| more...	$595.00
Net Promoter Industry Report 2011 - Germany - Mobile Handset / Smartphone 5/17/2011 \| published by: Satmetrix Systems, Inc. ... for this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2009- Telecommunications- Cable TV B2C 3/30/2009 \| published by: Satmetrix Systems, Inc. ... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for 8 telecommunications companies relative to their provision of cable or direct ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2011 - UK - Utilities / Electricity 5/17/2011 \| published by: Satmetrix Systems, Inc. ... and Scottish Power. Data for this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2011 - Germany - Car Insurance 5/17/2011 \| published by: Satmetrix Systems, Inc. ... report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report ... \| more...	$595.00
Net Promoter Industry Report 2011 - UK - Television / DVD Electronics 5/17/2011 \| published by: Satmetrix Systems, Inc. ... this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 ... \| more...	$595.00
Net Promoter Industry Report 2009- Telecommunications- Cellular Phone Service B2C 3/30/2009 \| published by: Satmetrix Systems, Inc. ... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for 8 companies providing mobile phone service to consumers: Alltel, AT&T, Sprint ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2009- Telecommunications- Local and Long Distance B2C 3/30/2009 \| published by: Satmetrix Systems, Inc. ... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for 8 local and long-distance telephone providers serving consumers in the United ... \| more... Search inside this report	$595.00
Net Promoter Industry Report 2011 - US - Airlines 2/17/2011 \| published by: Satmetrix Systems, Inc. ... this report was collected in Q4 2010 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Net Promoter® is both a customer loyalty ... \| more... Search inside this report	$695.00
Net Promoter Industry Report 2011 - US - Cable & Satellite TV 2/17/2011 \| published by: Satmetrix Systems, Inc. ... Network, Time Warner Cable, and Verizon. Data for this report was collected in Q4 2010 using an opt-in email survey with consumers who had used the products or services of these providers within the previous ... \| more... Search inside this report	$695.00
Net Promoter Industry Report 2011 - France - Computer Hardware 5/17/2011 \| published by: Satmetrix Systems, Inc. ... report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report ... \| more...	$695.00
Net Promoter Industry Report 2011 - UK - Mobile Handset / Smartphone 5/17/2011 \| published by: Satmetrix Systems, Inc. ... Data for this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive ... \| more...	$695.00

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