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Everest Research Institute

Everest Research Institute serves as a central source of independent and objective strategic intelligence, analysis, and actionable insight for leading corporations, service providers, technology providers and investors in the global outsourcing and offshoring marketplace. The Institute addresses both business process and information technology sourcing topics, providing the global outsourcing and offshoring community with information that empowers highly productive, sustainable sourcing strategies and relationships.

The Institute’s distinguished Board of Advisors oversees the Institute’s research agenda to ensure that it fully supports the business needs of the outsourcing and offshoring communities.
Everest Research Institute clients receive access to unparalleled analytical and advisory services, including access to Everest analysts, detailed reports and whitepapers on outsourcing and offshoring topics, and webinars designed to provide insight and information about important market trends. The Institute’s wealth of knowledge and experience provides clients with unique perspectives into today’s marketplace and the competitive edge required to take advantage of emerging opportunities.

Everest Research Institute is the research arm of the Everest Group, a global consulting firm that assists corporations in developing and implementing leading-edge sourcing strategies. Since 1991, Everest Group has served as the trusted business advisor on hundreds of IT and business process outsourcing transactions worldwide.

List of reports from Everest Research Institute

HRO Annual Report 2005 5/1/2005 \| published by: Everest Research Institute ... Resource Outsourcing (HRO) market matures beyond the early pioneer phase, value creation opportunities continue to increase along multiple dimensions. Understanding the evolving market dynamics is key for the stakeholders to be successful in this market. \| more... Search inside this report	$3,999.00
HRO Market Update: Making the Right HR Technology and Service Deliver Choice 9/1/2005 \| published by: Everest Research Institute ... Human Resource Outsourcing (HRO) solution. Given its importance and the extent of change present within the HRO technology landscape, this report identifies points of differentiation between the various technology solutions within the context of HRO. \| more... Search inside this report	$2,499.00
FAO Annual Report 2005 9/1/2005 \| published by: Everest Research Institute ... position. It also summarizes the key insights and implications for key stakeholders. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the evolving FAO value proposition. \| more... Search inside this report	$3,999.00
GS Annual Report 2005 11/1/2005 \| published by: Everest Research Institute ... and evolved over the past few years for both IT and BPO transactions. Although labor arbitrage is still a primary consideration, buyers are now receiving enhanced value through factors such as quality, productivity and timeliness. \| more... Search inside this report	$3,999.00
FAO Market Update: Offshoring F&A Services 2/1/2006 \| published by: Everest Research Institute ... F&A and discusses the solution design for F&A offshore solution. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the established value proposition of offshoring F&A. \| more... Search inside this report	$2,499.00
HRO Market Update: Offshore Adoption 2/1/2006 \| published by: Everest Research Institute ... in most of the sourcing decisions. In terms of offshore maturity, Human Resource Outsourcing (HRO) lags behind ADM, R&D, call centers, and FAO. However, the offshore adoption is expected to experience rapid growth within HRO. \| more... Search inside this report	$2,499.00
GS Market Update: Sustainability of Labor Arbitrage 4/1/2006 \| published by: Everest Research Institute ... a key driver in the decision for many companies who outsource work to third-parties or set up a remote captive. There is much controversy on the sustainability of labor arbitrage 10-20+ years in the future. \| more... Search inside this report	$2,499.00
PO Market Update: Topic: Unlocking the Potential of PO 5/1/2006 \| published by: Everest Research Institute ... taken off although it started around the same time as other BPOs like HRO and FAO. The PO market continues to show tremendous value potential, but is still in the pioneer stage of market maturity. \| more... Search inside this report	$2,499.00
HRO Market Update: Opportunity in the 3K-15K Employee Size Buyer Segment 6/1/2006 \| published by: Everest Research Institute ... because of the higher total revenue associated with these bigger deals. However, lost in the hype of the bigger deals, there has also been a lot of activity in the “3K-15K active employees” (3K-15K) segment. \| more... Search inside this report	$2,499.00
Technology Transformation - How to Drive Higher Value in Finance and Accounting Outsourcing 6/1/2006 \| published by: Everest Research Institute ... outsourcing (FAO) relationships centered primarily on reducing costs and reengineering the Finance and Accounting (F&A) process to accommodate the service provider. The next three years will witness significant development in the evolution of FAO solutions. \| more... Search inside this report	$249.00
Unlocking the Potential of Procurement Outsourcing - Key challenges the industry must address to drive growth 7/1/2006 \| published by: Everest Research Institute ... However, PO has the potential to become the next "game changer" in outsourcing. Increasing buyer interest, together with a concerted push from major suppliers, are trends that foretell a nascent market taking steps toward maturity. \| more... Search inside this report	$249.00
GS Market Update: Future Risks and Opportunities in the Outsourcing Market 8/1/2006 \| published by: Everest Research Institute ... estimated US$88 billion renewal event between 2006 to 2008, which will fundamentally alter today’s market landscape. At the conclusion of the renewal event, there will be a different set of leading suppliers and advantaged buyers. \| more... Search inside this report	$2,499.00
FAO Market Update: Geographic Trends in FAO Adoption 8/1/2006 \| published by: Everest Research Institute ... and the supplier landscape for North America, Europe, and Asia Pacific. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the geographic trends in FAO adoption. \| more... Search inside this report	$2,499.00
HRO Annual Report 2006 9/1/2006 \| published by: Everest Research Institute The nine-year-old Human Resource Outsourcing (HRO) market has entered the emerging rapid growth phase. Understanding the underlying market dynamics in this evolving market is key for the stakeholders to be successful in this market. \| more... Search inside this report	$3,999.00
The Great Outsourcing Divide: Where HRO has been challenged, FAO is blossoming 9/1/2006 \| published by: Everest Research Institute ... beginning to enjoy a high percentage of delivery success. Service providers and buyers are finding the experience more transparent, quantifiable, and manageable; deals are more profitable and the industry is becoming increasingly attractive to investors. \| more... Search inside this report	$249.00
Procurement Outsourcing (PO) Market Update: Topic: Technology Choices in PO 10/1/2006 \| published by: Everest Research Institute ... technology deployment by reducing Total Cost of Ownership (TCO) and risks as well as improving service quality. Leading PO suppliers have the technology capability to help buyers by replacing, augmenting, or retaining their existing systems. \| more... Search inside this report	$2,499.00
The Emergence, Adoption and Growth of Infrastructure Management Outsourcing 10/1/2006 \| published by: Everest Research Institute ... trend prompted by improved technologies, advanced management tools, and increasing flexibility in requirements from buyers of IO. IMO is likely to invigorate the IO marketplace, as it strips the labor from assets in outsourcing deals. \| more... Search inside this report	$249.00
Indian Suppliers: Spicing Up the FAO Industry 10/2/2006 \| published by: Everest Research Institute ... the Finance and Accounting Outsourcing (FAO) industry changed beyond recognition. The number of contracts more than doubled, the entire value proposition was transformed, and the service provider landscape opened up beyond the traditional "Western" brands. \| more... Search inside this report	$249.00
Manufacturing Adoption Trends in FAO 10/6/2006 \| published by: Everest Research Institute ... FAO adoption in Manufacturing and includes case studies of current engagements. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the Manufacturing adoption trends in FAO \| more... Search inside this report	$999.00
Energy and Utilities Adoption Trends in FAO 10/6/2006 \| published by: Everest Research Institute ... & Utilities and includes case studies of current engagements. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the Energy & Utilities adoption trends in FAO \| more... Search inside this report	$999.00
Financial Services Adoption Trends in FAO 10/6/2006 \| published by: Everest Research Institute ... in Financial Services and includes case studies of current engagements. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the Financial Services adoption trends in FAO \| more... Search inside this report	$999.00
FAO Market Update: Industry Adoption Trends in FAO 10/18/2006 \| published by: Everest Research Institute ... adoption by industry and includes case studies of current industry engagements. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the industry adoption trends in FAO \| more... Search inside this report	$2,499.00
Evaluating Risks from Outsourcing and Global Sourcing 12/1/2006 \| published by: Everest Research Institute ... years and now comprises a portion of many of today’s outsourcing transactions. With this rise in Global Sourcing adoption, the risks related to outsourcing have become significantly more complex for companies to understand and manage. \| more... Search inside this report	$2,499.00
FAO Annual Report 2006-2007 12/18/2006 \| published by: Everest Research Institute ... roadmap of what to expect going forward. As the FAO market quickly evolves along many dimensions, the perspectives of various categories of market stakeholders are addressed, including technology, sourcing strategies, buyer behavior, and supplier capabilities. \| more... Search inside this report	$3,999.00
Infrastructure Outsourcing Roadmap 1/1/2007 \| published by: Everest Research Institute ... Infrastructure Management Outsourcing (IMO)). This report also looks at the fundamental drivers of the new models (e.g. IMO), describes the entry of the offshore (mostly Indian) suppliers and their likely next steps and growth approaches. \| more... Search inside this report	$2,499.00

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