Business Intelligence

Business Intelligence delivers independent, authoritative advice on emerging business trends and practices including CRM, Supply Chain, Data Warehousing, Balanced Scorecard, Business Intelligence, Human Resources and Knowledge Management, presenting its findings in the form of conferences, exhibitions, publishing, training courses and web communities.

Gain a Strategic Edge

Business Intelligence is an independent company with a reputation for predicting and tracking important trends in management over the past decade. Our authoritative programme of reports, conferences and exhibitions helps organisations to gain a vital edge in devising their own strategies to achieve superior performance.

In Autumn 1999, we introduced a bespoke research service for client confidential projects.

Original Research

Business Intelligence carries out a continuing programme of research amongst the Times Top 1000 companies and major public sector organisations. Research projects are conducted in conjunction with leading business schools, consultancies and publications, including Imperial College, London University, the OXIIM business school at Oxford University and the Financial Times.

In October 1997, Business Intelligence became the first conference, publishing and exhibition company to gain the UK government's Investors In People accreditation.

A Pioneering Approach

Business Intelligence offers insights into issues that are high on the management agenda of both private and public sector organisations. The subjects explored in our conferences and reports currently include:

  • How to manage, sustain and communicate radical change and corporate agility
  • Performance measurement and management including the implementation of specific IT and finance scorecards
  • Cost-effective management of the corporate desktop
  • Knowledge management, the corporate intranet and the management of best practices
  • Data warehousing, enterprise application integration, business intelligence, OLAP, network computing and digital commerce
  • The changing role of the finance function
  • How transforming the role of HR can contribute real business benefits
  • Using outsourcing and strategic alliances to leverage core competencies
  • Strategically managing internal communications
  • Implementing a corporate EMU strategic and IT programme
  • Corporate culture and its impact on business performance
  • Customer relationship management (CRM) and e-CRM Capitalise on New Concepts and Ideas

    Successful managers know that today's business problems call for innovative solutions. To remain competitive, organisations must adapt. And that means keeping abreast of leading-edge management practices. Not just the theory, but the best practice application of new concepts and ideas.

    An Added-Value Service

    By analysing and assessing the innovative ideas of world experts and the experience of world-class companies, Business Intelligence enables its customers to evaluate their relevance value to their own organisations. The bottom line is an unparalleled breadth of information guidance that can help companies to improve their competitive position.

    History

    Business Intelligence was founded in 1988 by experienced business journalists, David Harvey and Ian Meiklejohn. With a background in identifying, analysing and presenting management issues for publications such as Management Today, the Director and the Observer, they have built a steadily expanding company with a significant volume of repeat business from forward-thinking managers. The company's chairman is Colin Palmer, formerly deputy managing director of Thomson Tour Operations, he is non-executive director of Unipart Information Technology and a visiting professor of Imperial College, London.

    Maintaining an Objective View

    As a company wholly-owned by its founding directors, Business Intelligence remains independent from all suppliers, consultancies and other organisations. Our customers therefore benefit from the fact that the information we offer via our conferences and reports remains free of any vested interest.

  • Business Intelligence
     

    List of reports from Business Intelligence

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    e-CRM: Customer Management Strategies for e-Business
    periodical | published by: Business Intelligence
    ... increase their spend through an integrated traditional and web-based approach. Find out where and how e-CRM can boost your organization's profitability, how to leverage customer value through on-line customer management, and how to ensure e-CRM ...  |  more...
    $1,645.00
    Measuring and Valuing Customer Relationships
    4/1/1999 | published by: Business Intelligence
    ... shows how to develop a tailor-made strategy. Organizations that have tried and tested all the various measurement tools, including Barclaycard, Disneyland Paris and BT share with you the secrets of their success through in-depth case ...  |  more...
    $1,895.00
    Driving Corporate Culture for Business Success
    8/1/1999 | published by: Business Intelligence
    ... goals. Discover how to create a nimble, high-performing culture that can be redefined and re-focused to meet ever-changing customer and marketplace demands. A detailed blueprint for transforming corporate culture This report reveals the critical success ...  |  more...
    $1,345.00
    Developing and Implementing a CRM Strategy
    3/1/2000 | published by: Business Intelligence
    ... of them and your CRM programme will hardly get off the ground. Developing and Implementing a CRM Strategy gives step-by-step guidance on how to succeed in each of these areas. With insights into CRM plans ...  |  more...
    $1,895.00
    Managing Strategic Performance
    3/1/2000 | published by: Business Intelligence
    ... detailed blueprint for turning corporate vision into reality - breaking down the things you need to achieve as a business into real actions that can be measured. By adopting this approach, you will ensure the ...  |  more...
    $1,895.00
    Building and Developing the Finance Scorecard
    5/1/2000 | published by: Business Intelligence
    ... management, value-based management, financial shared services centres, e-commerce strategy implementation and intellectual capital development. Crucially, the report places these skills within the framework of a Balanced Scorecard, both organization wide and specific to the finance ...  |  more...
    $1,895.00
    Application Integration for E-Business
    5/1/2000 | published by: Business Intelligence
    ... Integration (EAI) products for cost-effective, flexible solutions they can implement without delay. Read this report and get the inside stories on how companies from a wide range of industries and business sectors are achieving a ...  |  more...
    $1,895.00
    Building and Communicating Shareholder Value
    11/1/2000 | published by: Business Intelligence
    ... that superior shareholder returns are delivered in both the short and long-term. In Building and Communicating Shareholder Value you will find at your fingertips: A detailed comparative analysis of value-based management frameworks Best practice case ...  |  more...
    $1,895.00
    Transforming Clinical Development through Benchmarking and Metrics
    12/1/2000 | published by: Business Intelligence
    ... time to market and lower costs. This report is the definitive guide to turning around clinical performance improvement. It offers solutions to problems you're bound to meet on the measurement road and provides cutting-edge tools, ...  |  more...
    $1,895.00
    e-HR: Transforming the HR Function
    1/1/2001 | published by: Business Intelligence
    ... HR' role. Containing 100% new and extensive research, and in-depth case studies from leading international organisations, e-HR provides essential insights into the drivers, benefits and issues that organisations have encountered when implementing an e-HR strategy. ...  |  more...
    $1,645.00
    Building the E-Business Infrastructure
    2/1/2001 | published by: Business Intelligence
    ... Infrastructure will provide you with the latest e-business trends, exclusive survey results and analysis, and a range of case study material illustrating how leading organizations have developed an infrastructure to support and exploit e-business opportunities.  |  more...
    $1,845.00
    Managing the e-Supply Chain
    5/1/2001 | published by: Business Intelligence
    ... to transform your supply chain, achieve huge reductions in costs, cut lead times and streamline processes A detailed agenda for creating an integrated on-line collaborative supply chain strategy The infrastructural and IT integration issues that ...  |  more...
    $1,895.00
    Transforming Strategic Performance through the Balanced Scorecard
    5/1/2001 | published by: Business Intelligence
    ... use your balanced scorecard to make strategy a continuous real-time process, where every employee, team and department sees a direct link between their role and corporate goals. Exclusive research into how 200 leading organizations are ...  |  more...
    $1,895.00
    Transforming Internal Communication
    6/1/2001 | published by: Business Intelligence
    ... towards its corporate goals. You'll discover how to align internal communication objectives with business strategy, how to raise the profile of the internal communication function, essential skills for internal communication excellence, plus key lessons in ...  |  more...
    $1,895.00
    Talent Management Strategies: How to Recruit, Manage and Retain Critical Talent for Competitive Advantage
    11/1/2001 | published by: Business Intelligence
    ... will improve your organizational performance through better identifying, sourcing, developing, rewarding, motivating and retaining the talent that keeps you ahead of your competitors. This management report: Sets a talent agenda - discover how the implications, ...  |  more...
    $1,645.00
    Creating the HR Scorecard
    12/1/2001 | published by: Business Intelligence
    ... is now critical. As senior managers turn the spotlight onto HR’s contribution to the success of the organisation, discover the powerful role played by performance measurement in enabling HR to reposition itself as a key ...  |  more...
    $1,645.00
    Value Creation: Building Tomorrow's Finance Function
    2/1/2002 | published by: Business Intelligence
    ... know it, will have changes beyond all recognition”. Even now in 2002, the finance function has already changed dramatically, having had to face a market boom and bust, the birth of e-business, the impact of ...  |  more...
    $1,645.00
    Building a Strategic Balanced Scorecard
    2/3/2003 | published by: Business Intelligence
    ... that organizations should reconsider strategy over shorter timescales and amend their objectives with increasing regularity. The balanced scorecard offers the opportunity to take strategy out of the boardroom and onto the frontline in order to ...  |  more...
    $1,895.00
    Measuring Knoweledge and Intellectual Capital
    4/3/2003 | published by: Business Intelligence
    ... measurement methods. For the first time, all the major advances are compared and analyzed in one report. Find out how your organization can capitalise on the latest measurement methods and techniques. Use this report to: ...  |  more...
    $1,645.00
    Transforming Public Sector Performance Management
    1/1/2004 | published by: Business Intelligence
    ... to achieve breakthrough performance improvements that meet the expectations of key stakeholders. Many of the innovative ideas for performance improvement have been adapted from the private sector. But there is now a growing body of ...  |  more...
    $1,645.00
    The Executive Overview Series: Strategic Performance Management
    1/1/2004 | published by: Business Intelligence
    ... achieve its strategic goals . Or they fail to maximise the opportunities for ramping up performance because of the use of inappropriate tools and methods. This Executive Overview describes how performance management can deliver optimum ...  |  more...
    $445.00
    The Executive Overview Series: Value Creation
    1/1/2004 | published by: Business Intelligence
    ... organization. The Executive Overview shows what needs to be done, the agenda for change and how finance can transform its role. Internally, the challenge is to deliver routine services more cost-effectively while increasing support for ...  |  more...
    $445.00
    The Executive Overview Series: Strategic HR
    1/1/2004 | published by: Business Intelligence
    ... the twin challenges involved in redefining HR's relationship with the business and building new capabilities, processes and resources inside the function. The overview shows why a closer partnership with the business is essential if HR ...  |  more...
    $445.00
    The Executive Overview Series: Corporate Culture
    1/1/2004 | published by: Business Intelligence
    ... Find out what factors make corporate culture either a liability or your greatest asset. Discover the values, practices and behaviour that distinguish agile companies from those that struggle to adapt. This executive overview does not ...  |  more...
    $445.00
    HR Shared Services: Realising the Full Potential of HR Shared Services
    2/1/2004 | published by: Business Intelligence
    ... to shared services. One survey found that while half the companies surveyed targeted savings of 20 per cent or more from the move to shared services, this was achieved by only a third. Over a ...  |  more...
    $1,645.00
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