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Region: All Regions > Europe
Category: All Categories > Technology & Media > Software & Enterprise Computing > CRM & Customer Service > Financial CRM
(4 reports matching your criteria)
 
Call and Contact Centers in Retail Banking
9/5/2002 | published by: Datamonitor
... opportunities for call center technology vendors in the retail banking space. Scope of the Report: * Coverage: Western Europe and North America * Technologies discussed: CRM, IVR, Call Routing, Workforce Optimization and IP Architecture. Report ...  |  read more...
$1,295.00
CRM:evaluating what it is doing for Financial Service Institutions
5/13/2002 | published by: Datamonitor
... followed by an analysis of what FSIs have actually managed to achieve. It starts with an explanation of why CRM has become important for FSIs. This is followed by a comprehensive definition of CRM from ...  |  read more...
$4,495.00
Retaining Customers Via Integration
9/17/2001 | published by: Jupiter Research Corporation
... further product depth within a financial institution's relationships with its clients. With an increasing number of financial products available online, it is more relevant than ever to create compelling offerings and barriers to switching. ...  |  read more...
$595.00
eCRM: Critical Strategies for Financial Institutions
7/1/2001 | published by: Business Insights
... across all distribution channels. The Internet is providing an additional medium to gather information, analyse customer behaviour and develop relationships with customers who are both fulfilling and profitable. Financial institutions must embrace this web technology ...  |  read more...
$1,910.00