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Region: All Regions > Oceania
Category: All Categories > Technology & Media > Software & Enterprise Computing > CRM & Customer Service > Call Centers
(7 reports matching your criteria)
 
Call Centres & Integrated Marketing in Australia - Industry Market Research Report
9/12/2012 | published by: IBISWorld
... industry players may promote a client's products or services, take orders, solicit contributions and provide information to clients. Telemarketing companies never own the product or provide the service that they represent. This report covers the ...  |  read more...
$930.00
Call Centres & Integrated Marketing in Australia - Industry Risk Rating Report
1/20/2012 | published by: IBISWorld
... or otherwise, of the business operating environment'. The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry ...  |  read more...
$990.00
Contact Centers in Australia and New Zealand
11/16/2007 | published by: Datamonitor
... by vertical market, in-house/outsourced, size-band, type of technology, IP/TDM, and hosted/CPE. Scope All market forecasts are from 2004 to 2009 inclusive. All agent position and technology spending data is segmented by size-band and vertical market. ...  |  read more...
$1,295.00
Assessment of the Australian Contact Center Market
11/25/2005 | published by: Frost & Sullivan
... these markets progress, the demand for better customer service is expected to drive growth in this region. Contact center outsourcing is likely to be a key driver for the growth of the markets. The advantages ...  |  read more...
$2,000.00
Assessment of the New Zealand Contact Center Market
11/25/2005 | published by: Frost & Sullivan
... these markets progress, the demand for better customer service is expected to drive growth in this region. Contact center outsourcing is likely to be a key driver for the growth of the markets. The advantages ...  |  read more...
$2,000.00
Opportunities in Asia Pacific Call Center Markets to 2008
2/10/2004 | published by: Datamonitor
... the number of separate markets and the nuances of each. This report will answer questions surrounding domestic and outsourced call center growth, labor arbitrage and geopolitical risk. Scope Countries anlayzed include Australia, China, India, Japan, ...  |  read more...
$3,395.00
Asia Pacific Call Center Hardware and Software Markets
11/1/2001 | published by: Frost & Sullivan
... contact centers. Companies are realizing that integrating new technologies such as e-mail and web applications can help capture meaningful customer information and enhance end users’ perception, expanding their market presence. Consequently, markets for call center ...  |  read more...
$23,060.00