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Finding the Performance Payoff in Customer Experience
By: Aveus, LLC
Is customer experience the missing link to creating success and profitability? This new report examines the role of customer experience in organizations today, looking in depth at the link between its use and a  |  more...
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7/1/2008       $495.00
Does customer experience matter?
By: Aveus, LLC
This is a landmark study of the use and impact of customer experience in US organizations. This first-of-its-kind report outlines definitions of customer experience, correlations between the use of customer experience and performance, and the  |  more...
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2/1/2006       $295.00
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