CollabGen Research Reports

Title	Published	Price
Avaya Contact Center Systems & Applications 2009 Medium-to-large Enterprises - Part 2 By: CollabGen This report covers Unified Communications / Contact Centers (UC3) which is now enabled through IP telephony and Web standards in conjunction with business applications from Microsoft, IBM, Oracle and others. This and other reports incorporate \| more... Search inside this report	2/23/2009	$295.00
"Avaya Unified Communications 2009 Medium-to-large Enterprises - Part 1 By: CollabGen This report covers Unified Communications (UC) which is now enabled through IP telephony and Web standards in conjunction with business applications from Microsoft, IBM, Oracle and others. This and other reports incorporate CollabGen’s proprietary multi-dimensional \| more... Search inside this report	2/23/2009	$295.00
"Avaya Unified Communications 2009 Medium-to-large Enterprises & Contact Centers By: CollabGen This report covers Unified Communications & Contact Centers (UC3) which is now enabled through IP telephony and Web standards in conjunction with business applications from Microsoft, IBM, Oracle and others. This and other reports \| more... Search inside this report	2/23/2009	$495.00
Avaya Contact Center 2008 Financial Results By: CollabGen Avaya Contact Center 2008 results for Avaya Call Center, Customer Interaction Express, Contact Center Express, IP Office Call Center, and ex-Tenovis Call Centers. Also Interactive Voice Response (IVR) and Outbound Products [Avaya Proactive Contact, Customer \| more...	2/23/2009	$95.00
Telecommunication Systems & Applications 2007 - Medium-to-large Enterprises Contact Centers - Volume 1 By: CollabGen This report covers IP-telephony and multi-media Communication Servers and unified Contact Distribution systems. It includes CollabGen’s proprietary multi-dimensional NuViewsTM visual comparisons of customer-premise products and services from major vendors, including the new Microsoft / Nortel \| more...	4/19/2007	$995.00
Telecommunication Systems & Applications 2007 - Medium-to-large Enterprises & Contact Centers - Volumes 1 & 2 By: CollabGen This report covers IP-telephony and multi-media Communication Servers and unified Contact Distribution systems. It includes CollabGen’s proprietary multi-dimensional NuViewsTM visual comparisons of customer-premise products and services from major vendors, including the new Microsoft / Nortel \| more...	4/19/2007	$5,500.00
Telecommunication Systems & Applications 2007 - Medium-to-large Enterprises & Contact Centers - Volume 2 By: CollabGen This report covers IP-telephony and multi-media Communication Servers and unified Contact Distribution systems. It includes CollabGen’s proprietary multi-dimensional NuViewsTM visual comparisons of customer-premise products and services from major vendors, including Avaya, Alcatel - Lucent / \| more...	4/19/2007	$995.00
Title	Published	Price

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